Business Analyst

• Bachelor’s degree or higher in a technology-related field (e.g., Engineering, Computer Science); a master’s degree is a plus.
• 8+ years of hands-on experience managing and supporting large-scale distributed systems.
• Expertise with Public Cloud platforms, preferably AWS or Azure.
• In-depth knowledge of Kubernetes orchestration tools like EKS, AKS, or Rancher.

• Strong experience designing and operating distributed, concurrent service architectures, including microservices, containerized services, and serverless systems.
• Proficiency in programming languages like C# or Java, with scripting experience in JavaScript/TypeScript or Python.
• Skilled in leveraging modern monitoring tools such as Datadog, Prometheus, and Splunk.
• Expertise in scalability, resiliency, and instrumentation for distributed systems.

• A proven ability to handle production incidents with thought leadership and composure.
• Experience leading technical and operational strategies for production services, including root cause analysis, observability, and automation improvements.
• A hands-on approach to managing production bridges during major incidents, collaborating across teams to resolve critical issues promptly.

• Define and implement a comprehensive strategy to ensure Fidelity’s systems remain highly reliable and available for our customers.
• Drive technical standardization and process optimization within the engineering and Site Reliability Engineering (SRE) teams.

• Lead post-mortem reviews, providing deep technical root cause analysis and identifying opportunities for automation and observability enhancements.
• Serve as a key escalation point during major incidents, actively guiding resolution efforts across teams and infrastructure domains.

• Partner with peer SREs and development teams to design and maintain highly available systems.
• Share expertise to foster a culture of operational excellence and continuous improvement.

Contract duration: until 30.06.2027.

80-100% capacity

Bern, flexible hybrid mode

Are you an experienced SAP consultant looking for an exciting opportunity to work with cutting-edge digital solutions in the transportation industry? Our agency is searching for a talented SAP Logistics Consultant to join a dynamic team supporting robust and innovative maintenance and management of railway technologies. Work with a forward-thinking team, combining onsite presence in Bern and remote flexibility. You’ll join a high-impact team managing a mix of SAP and non-SAP applications for over 5,500 users, contributing to transformative projects that revolutionize the transportation industry through innovative digital solutions. The role offers a hybrid work model, combining remote work with onsite collaboration in Bern, and a supportive, agile environment that values professional growth and teamwork.

What You’ll Be Doing:

As an SAP Logistics Consultant, you’ll play a pivotal role in managing and optimizing SAP-based logistics processes. You’ll collaborate with a team of experts to ensure smooth operations, support transformative projects, and provide strategic insights to enhance maintenance and logistics systems.

Your key responsibilities will include:

• SAP Module Expertise: Managing and supporting SAP MM, WM, PM, PP, and SD modules, with a focus on logistics and maintenance operations.
• Project Involvement: Leading process design, standardization, and implementation projects for SAP and integrated applications.
• Integration Work: Ensuring seamless integration with external warehouse management systems, such as PROLAG.
• End-User Support: Offering expert support to users, creating documentation, and developing training materials.
• S/4 HANA Transformation: Actively contributing to the organization’s transition to S/4 HANA.

Must-Have Qualifications:

• Extensive experience with SAP modules: MM, PM, PP, SD, and QM.
• Hands-on experience integrating external warehouse management systems (e.g., PROLAG).
• Proven track record in end-user support and SAP R3 maintenance.
• Strong analytical and conceptual skills, coupled with an agile mindset (SAFe/Scrum).
• Comprehensive understanding of integrated business processes in logistics and maintenance.
• Familiarity with SAP Solution Manager (ChaRM/Focus-Build).
• Fluency in German and English

Apply directly or E-mail me to discuss in more detail: vladimir.tesin@nicollcurtin.com

Our client, a global leader in e-commerce and technology, is seeking a detail-oriented Business Analyst to join their team. This role involves close collaboration with stakeholders to identify business needs, analyze processes, and recommend innovative solutions to enhance efficiency and drive growth. The ideal candidate will possess strong analytical abilities, business acumen, and excellent communication skills.

Key Responsibilities

• Conduct stakeholder interviews, workshops, and research to gather and document business requirements.
• Analyze current business processes and systems to identify areas for improvement and efficiency.
• Develop detailed functional specifications for proposed solutions.
• Work closely with IT teams to ensure the effective implementation of new systems and processes.
• Perform data analysis and create insightful reports to support decision-making.
• Track and report on the progress of projects and initiatives, ensuring timely delivery.

Key Qualifications

• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Minimum of 3 years of experience as a Business Analyst in a similar role.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Strong knowledge of SQL and data visualization tools, such as QuickSight.
• Familiarity with project management methodologies (e.g., Agile).
• Demonstrated ability to solve complex problems and recommend effective solutions.
• Excellent verbal and written communication abilities for engaging with stakeholders at all levels.
• Detail-oriented with exceptional organizational skills.

• Gather requests from internal systems
• Handle Outlook invitations (both internal and external)
• Arrange catering services with the registered vendor
• Arrange interpretation services with the registered vendor
• Coordinate AV/VC services with the dedicated AV/VC engineer
• Manage swag inventory and distribution
• Maintain organized files (Quip and Excel)

• Prepare and print meeting materials (name tents, agendas, surveys, and other print-outs)
• Coordinate cleaning services with the dedicated custodial staff

• Provide professional guest reception
• Manage luggage storage
• Guide visitors throughout the center
• Direct guests to mother's room and prayer room on the 5th floor
• Distribute parking passes and Grab coupons
• Provide directions in the vicinity

• Prior relevant experience advantageous
• Strong organizational and multitasking abilities
• Excellent interpersonal and communication skills
• Experience in event coordination
• Proficiency in standard office software
• Customer service-oriented
• Ability to work independently and as part of a team
• Ability to work extended hours on days with events

• Oversee and manage SAP Business Technology Platform (BTP) integration projects
• Design, develop, and manage integration solutions on SAP BTP, including SAP Integration Suite and API Management.
• Lead end-to-end integration architecture, ensuring optimal performance, scalability, and security.
• Collaborate with business and IT stakeholders to define integration requirements and best practices.
• Implement integration strategies for cloud, hybrid, and on-premise SAP environments.
• Troubleshoot and resolve integration issues, ensuring minimal downtime and operational efficiency.
• Work with development teams to optimize integration processes and align with business objectives.
• Ensure compliance with security policies and governance frameworks for data exchange.
• Provide training and support to end-users and IT teams on integration-related topics.

• At least 5+ years of experience in SAP Integration with expertise in SAP BTP.
• SAP BTP Integration certification advantageous
• Strong understanding of SAP Integration Suite, API Management, Cloud Connector, and Event Mesh.
• Experience with SAP CPI (Cloud Platform Integration) and SAP PI/PO.
• Proficiency in integration technologies such as REST, SOAP, OData, and IDoc.
• Hands-on experience with S/4HANA, SuccessFactors, Ariba, and other SAP applications.
• Knowledge of security and compliance frameworks for integration solutions.
• Excellent problem-solving, communication, and stakeholder management skills.
• Ability to lead integration projects and work independently in a fast-paced environment.
• Experience with microservices architecture and event-driven integrations a plus
• Knowledge of DevOps tools and CI/CD pipelines for integration deployment a plus