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Ad Operations Specialist - Thailand market

  • Location: Singapore
  • Salary: Negotiable
  • Job Type:Contract

Posted 20 days ago

  • Sector: Operations
  • Start Date: 17 November 2021
  • Expiry Date: 17 December 2021
  • Job Ref: JN -112021-42022

Our client is currently looking for an Ad Ops Specialist to support coverage of the Thailand market.

You will partner with internal New Products team members, providing operational execution support to help project manage test campaigns (alpha/beta) for managed and unmanaged advertisers - maintaining quality and efficiency throughout the end-to-end testing process.


  • Own testing operational execution in coordination with internal teams supporting workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects
  • Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency
  • Triage incoming requests, utilizing technology, superior customer service and judgement - Responding within a timely manner and working 1:1 in real time
  • Gather learnings and insights for: 
    • internal teams to help further develop and evolve existing products
    • advertising partners to help them achieve their marketing objectives
  • Actively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practices
  • Identify tool and process efficiency gains with analytical perspective

What our client is looking for:

  • Degree preferred
  • At least 2 years experience directly managing Facebook paid advertising campaigns and thorough understanding of major success metrics
  • At least 2 years experience managing client-facing communication concerning Facebook Ads Manager/ campaign set-up per internal direction
  • Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software
  • Experience in working on research studies (A/B tests, surveys, interviews)
  • Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality
  • Proven ability to manage multiple projects and work in a high-performance team environment
  • Must be fluent in English, with native proficiency in Thai as this will be working closely with Thai-speaking clients, partners, advertisers
  • Previous experience with tech/ within tech industry a plus
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