CDD Business Analyst Lead

S$150000 - S$200000.00 per annum

Lead Business Analyst – Client Due Diligence Stream Lead – Client On-boarding Lifecycle Transformation & Delivery

Job Scope & Purpose;

  • Delivery of the Client Onboarding Lifecycle Tool programme
  • This role works within the Client Lifecycle Design and Management Delivery team to support delivery of a quality service to our clients and achieve regulatory compliance across the end-to-end client lifecycle, including coverage of AML, KYC, Tax, OTC reform and FM regulations.
  • Deliver the future operating model for Client Lifecycle through the programme, focusing on the Client Lifecycle Management workstream.
  • Ensure that end-to-end Client Lifecycle Management functions and processes are delivered.
  • Validate builds throughout delivery iterations.
  • Ensure issues and risks are raised to Business Project Manager and Business Architecture team for triage and management.
  • Identify dependencies and adjacencies with other key initiatives and workstreams.
  • Provide guidance and direction to workstream Business Analysts.

Key Responsibilities;

  • Define and deliver target state Client Lifecycle Management requirements and processes, including management of Client on-boarding, off-boarding, data maintenance, tax and financial markets regulations.
  • Ensure that target CDD requirements and processes:
  • Fulfill requirements of both Group Procedure and local regulations.
  • Are fit-for-purpose in effectively servicing the bank’s clients across Segments and Client Types while managing financial crime risk.
  • Are designed to be operationally efficient and scalable, with minimal redundant activities or interactions.
  • Support technology teams with CLM subject matter expertise throughout the functional design, build and test phases.
  • Work cohesively with:
  • Stream Leads to deliver the future operating model.
  • Business Architecture team for requirements and design guidance.
  • Manage workstream delivery, ensuring:
  • Workstream resources are appropriately utilized to produce deliverables to agreed scope and timing.
  • Workstream progresses to schedule, liaising with the Business Project Manager to manage delivery to plan and ensure appropriate Project Management disciplines are being adhered to.
  • Business Analyst outputs are reviewed for quality and consistency.
  • Relevant stakeholders are engaged and represented in defining workstream outputs.
  • Identify and escalate key workstream risks, issues and dependencies to the Business Project Manager and Business Architecture (where required) for ongoing management.
  • Oversee the development of requirements and validation of builds through the iteration process in conjunction with assigned Business Analysts, SMEs and the Business Architecture team.
  • Liaise with change teams managing testing and operational readiness activities.

Key Skills Looking For;

  • CLM domain expertise gained through operational or change delivery experience.
  • Senior experience as a Stream Lead or Project Manager delivering a business change workstream across multiple geographies.
  • Knowledge of existing CLM processes and systems across in-scope SCB client segments (CIB, CB, BB).
  • Thorough understanding of CLM services and links to other workstreams (CDD, Orchestration, Information, Data & MIS)
  • Strong problem solving and analytical skills; able to break down complex problems to identify core requirements and define fit-for-purpose solutions.
  • Interpersonal skills in networking, influencing and decision taking.
  • Strong communication skills – oral, written and presentation.
  • Effective at communicating with business and technology stakeholders to gather inputs, socialize proposed solutions and obtain consensus.
  • Knowledge of CIB, CB and BB business segments, client types and product offerings.
  • Weighing up benefits of short term tactical and long term strategic options to ensure solutions are delivered to the appropriate scale, scope and timing.
  • Knowledge of the regulatory environment and ongoing developments.
  • Knowledge of Agile practices and processes.
  • Process, commercial and operational awareness needed to develop appropriate solutions

Key Relationships;

  • Manages relevant business stakeholders in the front office and back office effectively within the end-to-end CDD and CLM process
  • Programme Director
  • Phase Design Manager
  • Business Project Manager
  • Stream Leads
  • Governance and Programme
  • Business Architecture
  • Policy Operationalization SME
  • Technology teams
  • CDO teams
  • platform vendor
  • Reference user groups
  • Change Teams and Regional Change Leads
Apply Now Back to search results