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RTB Manager

  • Location: United Kingdom
  • Salary: Negotiable
  • Job Type:Permanent

Posted about 1 month ago

  • Sector: Data
  • Contact Email: tamara.lazic@nicollcurtin.com
  • Start Date: 31 August 2022
  • Expiry Date: 30 September 2022
  • Job Ref: JN -082022-43910

Responsibilities:

You will work with service delivery, infrastructure support and business stakeholders to define and priorities changes, enhancements and issues according to severity or risk, before delivering measurable solutions that drive stability and improvement.

• You will make sure the enhancements priority across all the applications are managed and delivered using the SDLC

• You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting.

• You will be responsible for the development lifecycle of business changes and improvements

• You will ensure that the clients Service Delivery problem, incident and change management processes are understood and followed by support teams at all times.

• You will actively manage any IT risks across the application and underlying technology stack

• You will be accountable for ensuring effective capacity management is being performed across all applications and underpinning platform technologies that support your applications.

• You will ensure all batch SLA’s/ OLA’s are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along that path.

• You will ensure appropriate Back-Ups and transaction logging are in-place to meet the RTO/ RPO requirements of your business as defined in the BIA

• You will ensure that appropriate UAT environments are in existence and in line with the Production set-up

• You will ensure end-to-end testing capability is available and utilized with full engagement and awareness of upstream and downstream stakeholders, through the appropriate governance processes for all releases and their related lifecycle stages.

• Releases will be planned, QA’d, tested and documented with full auditability ensuring that the risk and control framework is adhered to at all times.

You will ensure that all change releases are reviewed and challenged for production readiness in accordance with any release standards, service transition or governance processes defined.

• You will encourage strong knowledge management across your application teams ensuring all architecture diagrams and documents, data flows and integrations, release and deployment guides, administration; disaster recovery documentation, user and/or training manuals are centrally stored and frequently reviewed.

• You will ensure all fixes or known errors are maintained in the relevant knowledge or known-error databases.

• You will encourage ‘shift left’ activities to ensure your core team add the most value where required with the low level tasks moving into and developing the 1st and 2nd level support functions.

• Run business priority meeting and own the business engagement.

• You will ensure all BCP/ Crisis Management plans are documented, maintained, tested and matured on an ongoing basis.


Requirements:

Minimum 10 years’ experience in IT Management

• Degree qualified

• Preferred experience Managing Backoffice applications (Confirmations, Loans ACBS, Intellimatch and other back office applications)

• Understanding of Financial Regulatory controls across multiple global jurisdictions

Tools : VS, SSMS, SSRS, Team city, Jira, Subversion, Cruise control, dev express, MS build

• Databases (Oracle, Sybase, MSSQL, MySQL).

• QA duties (usability, performance & automated testing, test scripts, cases and plans)