Social Media Analytics Tool Support Ops Specialist

S$4000 - S$5500 per month

I’m working with one of the largest online social media and social networking service company with its APAC headquarter based in Singapore.

They are looking for a Social Media Analytics tool Support Ops Specialist taking care of the APAC region.

Responsibilities:

* Provide the users with effective support experience and effectively resolve issues

* Respond to internal teams’ inquiries about product features, insights, bugs, etc.

* Improve the support workflows around issue resolution and product insights

Qualifications

* 2+ years of experience in operations, account management or customer support

* Experience using Excel and/or basic data & insights tools

Suitable candidates will be contacted directly.

Thanks

Zoey

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