Strategy Director - CX

This is a 1-year renewable contract that will be directly with our client, a global institution within the financial services space.

Key Responsibilities:

• Design, develop, and maintain high-quality software applications.
• Implement new features and products based on client requirements.
• Write and optimize SQL queries.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Troubleshoot and debug applications.
• Participate in code reviews to ensure code quality and share knowledge with the team.
• Stay up-to-date with emerging technologies and apply them to improve existing solutions.

Required Skills and Qualifications:

• 2-4 years of experience as a Software Engineer with proficiency in developing applications using .NET Core.
• Proficient in using Entity Framework, including experience with system migrations.
• Experience with the Model-View-Controller (MVC) architectural pattern.
• Solid understanding and practical experience with Language Integrated Query
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Experience with Agile/Scrum methodologies.

This is a permanent role with our client, a leading enterprise business. We are seeking candidates with 5-8 years of experience in Cyber Security, covering areas such as vulnerability management, incident response, penetration testing, and security controls. This is a mid-level position

We are looking for a dedicated professional who is adept at addressing and mitigating security threats, capable of working independently, and skilled in collaborating with external partners. If you meet these qualifications and are ready to contribute to a dynamic team, we encourage you to apply.

Qualifications:

• 5-8 years in Cyber Security, with current or previous experience as an engineer.
• Hands-on experience in incident response and proficiency with security tools.
• Proven experience in implementing security policies and standard operating procedures (SOPs).
• Certifications: A CISSP certification is highly preferred.
• Vendor Management: Experience managing an external vendor team.
• Technical Skills: Proficiency in security tools, log extraction methods, and related technologies.

This is a permanent position with a global consultancy and sits at a senior/director level. As an individual contributor, you will play a pivotal role in building out and enhancing their cyber security practice, leveraging your deep technical expertise and strong consultancy background to drive their business forward. This role requires someone with deep technical knowledge ideally having been an engineer or leading engineering teams previously.

Responsibilities

• Establish and drive the strategy for cyber security solutions across the APAC region. Understand regional nuances and develop tailored solutions that address specific market needs.
• Collaborate with global and regional teams to design and refine cyber security offerings. Ensure that solutions are both innovative and aligned with current and emerging security trends.
• Engage with C-level executives across potential and existing client organizations, particularly within the financial services sector, to understand their security challenges and propose bespoke solutions.
• Work closely with the sales team to identify business opportunities, participate in client pitches, and deliver compelling demonstrations and presentations that clearly articulate the value proposition of our solutions.
• Position yourself as a thought leader in the cyber security domain by speaking at industry conferences, publishing whitepapers, and conducting webinars.
• Play a critical role in the hiring, mentoring, and development of future team members as the practice grows. Cultivate a culture of excellence and continuous improvement within the team.
• Provide technical guidance and support to both clients and internal teams. Stay abreast of technological advancements and cybersecurity threats to keep our offerings at the cutting edge.

Qualification

• Minimum of 15 years in IT and Security, with at least 5 years in a consultancy role. Proven track record of engaging with C-level executives, ideally within the financial services industry.
• Bachelor’s or Master’s degree in Information Security, Computer Science, Engineering, or related field. Relevant professional certifications (e.g., CISSP, CISM, CEH) are preferred.
• Strong foundational knowledge in cyber security methodologies and technologies.
• Experience in designing and implementing security solutions across various platforms and environments.
• Excellent communication, presentation, and interpersonal skills. Ability to articulate complex security concepts to a variety of audiences, from technical experts to non-technical decision-makers.
• Proven leadership skills with the ability to operate independently in a dynamic, fast-paced environment. Experience in leading cross-functional teams and projects is highly desirable.

Key Responsibilities:

• Conduct original research in computer vision and publish findings in top-tier journals and conferences.
• Develop scalable and efficient computer vision algorithms that can be implemented in a product environment.
• Collaborate with engineering teams to integrate AI technologies into our products and services.
• Prototype and evaluate algorithms and models that underpin the functionalities of our next-generation products.
• Stay informed about industry trends, research advancements, and new technologies in the field of AI and computer vision.
• Mentor junior researchers and contribute to the team’s knowledge-sharing efforts.

Requirements:

• PhD in Computer Science, Electrical Engineering, or a related field with a focus on computer vision, machine learning, or AI.
• Proven track record of research in computer vision, evidenced by publications in top-tier journals or conferences (e.g., CVPR, NeurIPS, ICCV, ECCV).
• Strong programming skills in Python, C++, or similar, and familiarity with deep learning frameworks (TensorFlow, PyTorch).
• Demonstrated ability to develop novel AI algorithms and apply them to large-scale problems.
• Creative thinking and strong problem-solving skills.
• Excellent written and verbal communication skills.

Key Responsibilities:

• Create and maintain optimal data pipeline architecture.
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data, and Design teams to assist with data-related technical issues and support their data infrastructure needs.

Requirements:

• Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems, or another quantitative field.
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing ‘big data’ data pipelines, architectures, and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Strong project management and organizational skills.

Key Responsibilities:

• Design, implement, and optimize computer vision algorithms based on deep learning and traditional techniques.
• Collaborate with cross-functional teams to integrate computer vision systems into broader product architectures.
• Prototype and test computer vision models and applications.
• Keep abreast of the latest developments in the field to ensure our solutions remain cutting-edge.
• Analyze and improve efficiency, scalability, and stability of various deployed systems.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.
• Strong programming skills in Python and familiarity with libraries such as OpenCV, TensorFlow, and PyTorch.
• Proven experience in image recognition, object detection, and machine learning algorithms.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork skills.

This is a permanent role with a large technology firm. It will be an individual contributor role and as this will be a senior position, we’re looking candidates already at Principal/AD/Director level.

We highly encourage you to apply if you were previously with a management consulting firm and in recent years, transitioned to a global role with a B2C/B2B tech enterprise and you are looking after customer/consumer insights and experience.

Responsibilities

Strategize and elucidate pivotal insights into consumer engagements, architecting frameworks for enhanced visibility and strategic leverage.

Formulate and advance a high-level strategic trajectory to translate insights into globally impactful strategies, meticulously curated for the tech ecosystem.

Cultivate and uphold influential partnerships with executive leadership and principal stakeholders globally, championing synergistic alliances across our technology-centric organizational pillars. Champion innovative thought leadership and avant-garde methodologies to unearth novel insights, orchestrating initiatives that precipitate strategic evolution throughout the enterprise. Architect and direct strategic mechanisms for the continuous refinement of customer experiences, capitalizing on technological advancements.

Qualification

A minimum of 10 years of work experience, with a preference for candidates holding an MBA.

Must have a minimum of 5 years of current or prior work in management consulting, ability to drive strategic initiatives and solve complex business challenges.

Extensive experience in customer/consumer trends at a global level for multinational product or technology corporations

In-depth knowledge of customer lifecycle and retention strategies, demonstrating an understanding of how to engage and retain customers over time.

Demonstrated ability to set and achieve ambitious goals by fostering a culture of continuous improvement and excellence.

This is a permanent position with a large firm within the IT Services and IT Consulting Industry.

This will be an individual contributor position and we are looking for Presales Managers or Directors who have architecture and delivery experience specifically for Application Development projects. There will be no Sales quota set for this position.

Key Responsibilities:

• Consulting and Analysis: Perform thorough technical, IT, and digital architecture analysis and assessments. Estimate efforts, craft solutions, and review proposals to meet client objectives.
• Quality Management: Oversee the quality of all deliverables throughout the end-to-end sales process, ensuring excellence and client satisfaction.
• Solution Tailoring: Customize IT and digital solutions and service offerings to align with clients' unique needs and challenges.
• Workshop Facilitation: Conduct workshops to assist in shaping and defining solutions during the sales cycle, facilitating a collaborative environment between stakeholders.
• Value Proposition Development: Build and articulate compelling value propositions for the company, highlighting our key strengths and differentiators in the market.
• Collaboration for Commercial Models: Work closely with the delivery organization to devise commercial models that are both competitive and feasible for proposals.
• Requirements and Solution Shaping: Lead the process of requirements capture and solution shaping, including the development of prototypes and proofs of concept when necessary.

Required Skills and Qualifications:

• Proven experience in consulting, technical analysis, and IT/digital architecture within a sales or client-facing context.
• Strong analytical and problem-solving skills with the ability to estimate efforts and create effective solutions.
• Excellent communication and presentation skills, with a knack for presenting complex solutions in an understandable manner to clients.
• Experience in facilitating workshops and in shaping and defining IT/digital solutions.
• Ability to work collaboratively across teams to build value propositions and commercial models.
• Demonstrated experience in leading requirements capture and in the development of prototypes and proofs of concept.
• A proactive, client-focused approach, with the ability to understand and tailor solutions to meet diverse client needs.