A large global financial institution is looking for an M365 Copilot SME to lead the engineering, configuration, and governance of Copilot capabilities across its Microsoft 365 environment.
The organization operates across multiple countries and regions, with a strong focus on security, compliance, and responsible AI adoption. This role sits at the intersection of AI enablement, enterprise architecture, and end-user productivity.
This is an initial 12-month onsite contract role in Hong Kong.
Key Responsibilities:
• Design, build, and govern Copilot and agent solutions using Copilot Studio, including prompt design, knowledge grounding, and publishing controls
• Automate workflows and processes using Power Platform (Power Automate, Power Apps, Dataverse) to complement Copilot use cases
• Integrate Copilot and agents with enterprise data and services via Microsoft Graph API, ensuring correct authentication, permissions, and data access
• Implement enterprise-grade guardrails covering access controls, content boundaries, DLP, and information protection
• Measure adoption and productivity impact using Work IQ and telemetry; iterate on agent design based on data and user feedback
• Run end-to-end testing (functional, safety, regression) for prompts and agent solutions, and remediate issues as they arise
• Partner with data and platform teams to align Copilot scenarios to trusted data foundations, including Microsoft Fabric where applicable
Requirements:
• Hands-on experience delivering Copilot and/or agent solutions in a large, regulated enterprise environment
• Deep proficiency in Copilot Studio — connectors, actions, knowledge grounding, and lifecycle management
• Strong Power Platform skills across Power Automate, Power Apps, and Dataverse
• Practical experience integrating Microsoft Graph API across Teams, SharePoint, OneDrive, mail, calendar, and identity scenarios
• Solid understanding of prompt engineering patterns, grounding strategies, and responsible AI principles
• Ability to define and track success metrics using Work IQ and related analytics tools
• Familiarity with Microsoft Fabric for data sourcing, semantic modelling, and reporting
• Comfortable working across cultures and time zones in a global, matrixed organisation
Nice to have:
• Experience with enterprise change management and Copilot adoption programs
• Exposure to Microsoft Purview for data governance and compliance within Copilot environments
This is a strong fit for Microsoft AI practitioners who are equally comfortable in hands-on configuration and stakeholder engagement — and who can operate with confidence in a highly regulated, globally distributed environment.