QA Tester

We are looking for an Insurance Account Manager to join an international insurance brokerage in Tokyo, Japan.

This role is ideal for someone from an insurance broker, insurer, or insurance agency who enjoys managing client relationships and overseeing corporate insurance accounts. It is critical for the candidate to have already passed Life insurance examinations and licensing.

Key Responsibilities

• Manage and retain a portfolio of corporate insurance clients
• Lead policy renewals and coordinate with clients, insurers, and internal teams
• Build strong relationships with key decision-makers and senior stakeholders
• Negotiate policy benefits, terms, and pricing with insurers
• Identify opportunities for cross-selling, upselling, and new business
• Review insurance proposals, policy terms, benefits, and exclusions
• Support claims analysis, reporting, and client presentations
• Handle client queries and escalations and ensure issues are resolved effectively

What We're Looking For

• At least 1 year of life insurance experience
• Experience in account management, client servicing, or relationship management within the insurance industry
• Background with an insurance broker, insurer, or insurance agency
• Experience managing policy renewals and working directly with clients
• Strong relationship management and negotiation skills
• Strong written and spoken English and Japanese
• Relevant insurance licenses or certifications for the Japanese market

If you are looking for a client-facing role where you can combine insurance expertise, relationship management, and commercial growth, we would like to hear from you.

⚠️ This position is only open to candidates who are currently authorized to work in Japan without employer-sponsored visa support.

We are looking for an Insurance Account Manager to join an international insurance brokerage in Hong Kong.

This role is suited for professionals coming from an insurance brokerage, insurer, or agency who thrive on nurturing client relationships and managing corporate insurance portfolios. Candidates must have passed the required examinations for either Life or General Insurance.

Key Responsibilities

• Manage and retain a portfolio of corporate insurance clients
• Lead policy renewals and coordinate with clients, insurers, and internal teams
• Build strong relationships with key decision-makers and senior stakeholders
• Negotiate policy benefits, terms, and pricing with insurers
• Identify opportunities for cross-selling, upselling, and new business
• Review insurance proposals, policy terms, benefits, and exclusions
• Support claims analysis, reporting, and client presentations
• Handle client queries and escalations and ensure issues are resolved effectively

What We're Looking For

• Proven track record on life or general (non-life) insurance
• Experience in account management, client servicing, or relationship management within the insurance industry
• Background with an insurance broker, insurer, or insurance agency
• Experience managing policy renewals and working directly with clients
• Strong relationship management and negotiation skills
• Strong written and spoken English and Cantonese
• Relevant insurance licenses or certifications for the Hong Kong market

If you are a dynamic insurance professional seeking a client-facing role that bridges account management, strategy, and business expansion, we would love to connect.

We are looking for an APAC Lifecycle Merchandising Manager for a 12 month contract role with a Global entertainment and technology client. This role builds locally-relevant lifecycle merchandising strategies for APAC markets that can scale where the opportunity exists - engaging members at key moments in their relationship with the client

What Will You Do:

• Build lifecycle management strategies (acquisition through retention, and re-engagement, ) tailored to the distinct business dynamics of APAC markets, from early growth to mature.
• Work directly with Product Merchandising local leadership to understand business context and member behavior, and translate that into merchandising lifecycle plans grounded in local business reality.
• Develop fluency in self-serve dashboards to derive actionable product/ member insights.
• Partner with the regional product merchandising team to align lifecycle strategy with broader merchandising priorities.
• Work with the global core team to adapt and localize global programs, flagging where and why a global default won't hold in an APAC market and surfacing local business needs.
• Develop robust learning and testing plans with the performance analytics team, seeking to prove impact and build strong learning loops with deployed strategies.

What Will you Need:

• At least 7 years experience in lifecycle, CRM or merchandising strategy for a subscription, streaming, or digital product business, ideally with exposure to multiple markets at different growth stages.
• You think beyond channel and message cadence, and are equally focused on how content curation and discovery surfaces (what members are shown, and when) drive retention.
• Comfortable working with both data and narrative.
• Experience in connecting global program goals and local market realities/ needs in both directions, not just receiving global direction and applying it.
• Able to prioritize and make tradeoffs explicit when capacity doesn't match the number of markets or asks in front of you.
• Independent, self-driven and comfortable operating across time zones and market maturity levels without a single fixed playbook to follow.

We are looking for an IT Test Manager for one of our key clients, one of the largest banks in Luxemburg, for a long-term contract role.

In this position, you will take full ownership of the testing strategy across a complex core banking transformation programme, ensuring high-quality delivery across both core systems and satellite applications.

You will define and drive the full testing lifecycle, from planning and preparation through to execution and reporting, while acting as the central coordination point between development, business stakeholders, automation teams, and requirements engineers.

Your focus will also include expanding the regression testing portfolio and ensuring strong alignment with agile delivery cycles, release planning, and system upgrades.

You will be responsible for managing SIT, UAT, and regression cycles, monitoring quality metrics, and providing clear go/no-go recommendations to leadership.

Your role will have a direct impact on ensuring the success of large-scale platform migration initiatives within a highly regulated financial environment.

This is a 100% workload 12 month contracting role.

If you bring strong experience in IT test management within financial services, expertise in tools such as JIRA/XRay, and a proven track record in complex migration programmes, this is an excellent opportunity to step into a high-impact role.

Last but not least this is an English Speaking role.

If you want to hear more about this role, apply directly to:

vuk.susa-stupar@nicollcurtin.com

Phone: +41 43 508 26 71

• Support a large-scale endpoint security migration with a focus on Microsoft Defender for Endpoint, go-live readiness, Hypercare, and warranty support.
• Provide L2 technical support across Microsoft Defender for Endpoint, Defender Antivirus, EDR configuration, Attack Surface Reduction rules, and Intune-based policy deployment.

• Investigate MDE onboarding issues, policy deployment behavior, endpoint configuration gaps, AV exclusions, ASR rule concerns, and deviations from approved Defender design guidance.
• Review logs, screenshots, connector status, device policy status, configuration evidence, and troubleshooting information provided by IT and security teams.
• Support go-live and Hypercare discussions related to Defender policy rollout, endpoint security transition, and post-deployment stabilization.
• Coordinate with endpoint, Intune, identity, SOC, and security teams to confirm root cause, validate remediation steps, and track issue closure.
• Escalate complex or unresolved issues to L3 engineers, SMEs, or architects where deeper platform or design guidance is required.
• Maintain issue trackers, action notes, support documentation, closure updates, and evidence-based troubleshooting records.

• Experience in endpoint security support, MDE operations, MDE onboarding, or enterprise Microsoft security support.
• Hands-on knowledge of Microsoft Defender for Endpoint, Defender Antivirus, EDR, ASR rules, and Intune policy deployment.
• Ability to assess device policy status, endpoint deployment issues, operational exceptions, AV exclusions, and ASR behavior.
• Familiarity with Entra ID Conditional Access, SOC integration, Microsoft Sentinel, Splunk, and enterprise support governance.

• Bachelor’s degree in IT, Cybersecurity, Computer Science, or a related field preferred.
• Relevant certifications such as SC-200, MD-102, SC-900, SC-100, AZ-500, or SC-300 are desirable.
• Experience in client-facing delivery, Hypercare, warranty support, or regulated enterprise environments is advantageous.

Senior IT Project Manager – Payments & SWIFT

London (Hybrid, 3 days onsite)
£850/day | Inside IR35
Initial 6-Month Contract

A leading international banking institution is seeking an experienced Senior IT Project Manager to join its established Project Management function and deliver a portfolio of strategic payments-focused initiatives across a complex, highly regulated environment.

This role offers the opportunity to lead business-critical programmes spanning payments transformation, SWIFT messaging, ISO 20022 adoption and regulatory-driven change, partnering with senior stakeholders across Technology, Operations, Risk, Compliance and the wider business. The successful candidate will play a key role in ensuring the successful delivery of initiatives that sit at the heart of the bank's payments infrastructure and ongoing transformation agenda.

Key Responsibilities

• Lead the end-to-end delivery of complex technology and business change programmes, from initiation through to implementation and post-delivery support.

• Manage project governance, financials, planning, resource allocation, RAID management and executive reporting.

• Drive collaboration across cross-functional teams including Technology, Operations, Information Security, Risk, Compliance and business stakeholders.

• Deliver strategic initiatives involving payment processing platforms, SWIFT messaging, cash management and wider payments infrastructure.

• Support the delivery of ISO 20022 and messaging transformation programmes, ensuring alignment with regulatory and market requirements.

• Manage third-party vendors, delivery partners and Statements of Work (SoWs).

• Facilitate steering committees and governance forums, providing clear visibility of progress, risks, dependencies and key decisions.

• Lead testing, deployment, cutover and operational readiness activities to ensure successful implementation.

Skills & Experience

• Proven track record delivering complex Payments Technology programmes within Banking or Financial Services.

• Strong knowledge of SWIFT messaging, including exposure to MT and MX formats.

• Experience delivering ISO 20022 transformation initiatives.

• Understanding of payment schemes and market infrastructures including CHAPS, SEPA and TARGET2/T2.

• Experience working with cross-border payments, payment operations, liquidity or cash management environments.

• Demonstrated success delivering projects within highly regulated organisations.

• Excellent stakeholder engagement skills, with the ability to communicate effectively at Director and Executive level.

• Strong governance, risk, dependency and vendor management capabilities.

• PMP, PRINCE2, APM or equivalent project management certification would be advantageous.

I have a brand new day rate contracting opportunity with a financial services client of mine based in Galway. The role will be a hybrid position, where you will be required to be onsite 1 week per month (3 weeks fully remote from Ireland).

The Expertise We’re Seeking

• The role is primarily focused on Python, but open to experienced Java or C# engineers who are eager to cross-train and work with Python.
• Strong background in RDBMS and AWS.
• Solid understanding of object-oriented programming principles and data structures.
• Familiarity with cloud computing concepts (AWS) and CI/CD tools.
• 6+ years of enterprise-level development experience, with a passion for working in fast-paced environments.

The Skills You Bring

• Demonstrated success in engineering solutions that process large datasets, build scalable applications, and enable rapid prototyping.
• Strong enterprise development background with a consistent record of driving projects from concept to delivery within ambitious timelines.
• Deep expertise in object-oriented programming.
• Hands-on experience developing custom data pipelines to extract, map, transform, and load data into various storage systems such as Oracle, Snowflake, S3, PL/SQL, or shared drives.
• Proficiency in Python, Java, or C#, ideally complemented by experience with data structure libraries such as Pandas and NumPy.
• Familiarity with integrating and extracting data from REST APIs.
• Practical experience scripting in both Linux and Windows environments.
• Prior experience migrating applications to AWS is a strong advantage.

A growing regional payments company is looking for an experienced payments professional to help establish its merchant-acquiring and payment-gateway capabilities.

This is a full-time position based in Singapore, reporting to a senior legal and compliance leader.

The person will build the required banking and payment-partner ecosystem and coordinate the business from initial setup through to launch and ongoing operations.

Responsibilities

• Build relationships with card schemes, acquiring banks, settlement banks, payment processors, gateways and other payment providers.
• Assess different merchant-acquiring models and recommend the most suitable approach for the business.
• Evaluate potential partners based on their capabilities, commercial terms and implementation requirements.
• Negotiate processing fees, settlement timelines, reserves, service levels and other commercial arrangements.
• Coordinate partner applications, due diligence, registrations, approvals and renewals.
• Manage technical integration, testing and certification activities with product and engineering teams.
• Translate partner requirements into clear business, operational and technical actions.
• Build operating processes covering merchant onboarding, settlement, reconciliation, refunds, chargebacks and fraud.
• Track partner obligations, certifications, service performance, incidents and outstanding dependencies.
• Coordinate launch-readiness reviews across product, engineering, finance, treasury, risk, compliance, information security and operations.
• Monitor payment performance and resolve settlement failures, service issues or partner breaches.
• Support the transition from implementation into stable day-to-day payment operations.

Requirements

• Bachelor’s degree in Business, Finance, Economics, Technology, Law or a related discipline.
• Around 7+ years of relevant payments experience.
• Practical experience working with a card scheme, acquiring bank, payment facilitator, merchant acquirer, gateway or payment processor.
• Direct involvement in building or launching a new payments, acquiring or card-processing capability.
• Good understanding of card authorization, clearing, settlement, processing fees, refunds, chargebacks and fraud.
• Experience coordinating commercial, technical, operational and legal workstreams.
• Working knowledge of payment-security standards and partner due-diligence requirements.
• Strong project-management, negotiation, analytical and stakeholder-management skills.
• Ability to turn complex partner requirements into clear actions for internal teams.
• Comfortable building new processes in an environment where requirements are still developing.