Account Manager, Gaming / Tech

We're looking for a Technical Project Manager to support the Technical Domain Manager as the organisation expands its footprint in APAC and China. This TPM will be supporting new build deployments including network deployment, expansions, retrofits, and decommissioning.

Responsibilities:

• Create/maintain tasks related to the creation & installation of the site infrastructure
• Attend weekly APAC project meetings
• Track critical dates & report possible impacts to the project timeline
• Monitor delivery status for equipment shipments
• Provide technical writing/ wiki updates for various teams within the organisation
• Create and maintain project checklists, tools and deployment templates
• Create and maintain resource planning for the project
• Sync with team weekly to check on status of in region projects/updates; assist where needed
• Help maintain responsibility and management of all projects until the defined handover date

Requirements:

• Relevant experience with network deployment and installations
• Preferably has covered multiple locations across APAC
• Experience working with cross-functional teams and assisting with large-scale office, manufacturing and data center deployment projects
• Organizational, multitasking, prioritization and communication experience
• Bachelor's degree in a technical field such as computer science, computer engineering, related field or equivalent practical experience
• PMI or PMP certification preferred
• Proficient in Mandarin language as this will be working with primarily Mandarin-speaking vendors. Minimally must be conversing with stakeholders in Mandarin.
• Willing to travel within APAC at least once a quarter

This is a contract role based in Singapore.

Senior Business Analyst (Contract)

We’re looking for a Senior Business Analyst with strong NetReveal experience to support a long-term, high-impact project.

This role involves close collaboration with vendors, clients, and internal teams to deliver business-critical solutions within financial services or compliance domains.

Core Responsibilities

• Gather, analyze, and document business and functional requirements for NetReveal implementations.
• Serve as the key point of contact between stakeholders, vendors, and technical teams.
• Facilitate requirements walkthroughs, and stakeholder reviews.
• Align business needs with technical solutions, ensuring clarity and feasibility.
• Support test planning, UAT, and solution deployment activities.
• Track project progress, risks, and issues, ensuring timely resolution.
• Ensure deliverables meet compliance, risk, or regulatory standards.

Qualifications

• 5+ years’ experience as a Business Analyst, preferably in financial services or compliance.
• Hands-on experience with NetReveal (BAE Systems) is essential.
• Proven track record working with both vendors and clients.
• Strong analytical, documentation, and communication skills.

• Oversee the development of written materials related to content presentation, including synopses, summaries, promotional descriptions, and in-app messaging.
• Collaborate with a network of writers and external vendors to ensure consistent quality and voice across all written assets.
• Support cross-functional initiatives involving design, localization, analytics, and user experience teams.
• Partner with regional content editors to ensure that cultural and market-specific considerations are reflected in writing workflows and guidelines.
• Develop editorial guidance, content briefs, and documentation to support quality control and streamline collaboration.
• Regularly audit and review written assets for clarity, tone, and accuracy, offering constructive feedback and implementing revisions where necessary.
• Use market insights and audience data to shape messaging strategies and propose innovative approaches to content presentation.
• Participate in experiments and tool improvements that aim to enhance both internal workflows and the end-user experience.

• Extensive experience in creative copywriting, editorial, or content design within digital or media environments.
• Background in entertainment journalism, digital media production, or large-scale content platforms is a plus.
• Proven ability to adapt tone and messaging for different genres, formats, and target audiences.
• Deep familiarity with regional entertainment trends and content across Southeast Asia, Australasia, and Chinese-language markets.
• Strong editorial judgment and sensitivity to cultural nuance and regional standards.
• Experience working across departments and managing input from a wide range of stakeholders.
• Comfortable working with scalable content creation processes, editorial guidelines, and proprietary toolsets.
• Excellent command of English (written and spoken), with proficiency in at least one additional regional language preferred.
• Outstanding communication, organization, and time-management skills.
• Enthusiasm for experimenting with new storytelling formats and tools, including emerging technologies such as generative AI.
• Experience collaborating within global, distributed teams preferred
• Familiarity with A/B testing and data-driven content optimization advantageous

• Spearheading the creation and integration of automated solutions for structured financial offerings, streamlining existing workflows and aligning with business-wide strategies.
• Collaborating with internal legal, structuring, and technology teams to design product templates and incorporate them into end-to-end issuance platforms.
• Partnering with external tech providers to implement seamless integrations, ensuring efficiency and control within the broader operational infrastructure.
• Driving data-focused analysis, identifying inefficiencies and translating complex system flows into actionable improvements across multiple platforms.
• Taking ownership of process enhancements while contributing to strategic initiatives that advance automation, compliance, and operational risk management

• Contribute to roadmap definition, policy development, and strategic prioritization while balancing short-term operational needs with long-term business goals.
• Serve as an advisor and influencer across functional and leadership groups, helping shape initiatives tied to risk mitigation, controls, and governance.
• Champion best practices across teams, whether as a subject matter expert or in a leadership capacity, ensuring alignment with broader enterprise objectives.
• Mentor team members or act as a technical lead on complex projects, supporting career development and contributing to the growth of internal capabilities.
• Navigate regulatory and organizational expectations with a clear focus on compliance, performance, and sustainable business value.

• Ensure consistent adherence to legal employment and regulatory guidelines, with particular attention to work authorization and visa sponsorship policies.
• Support governance objectives in alignment with regulatory bodies, including MAS, through proactive risk management and documentation practices.

• Legal qualification is advantageous but not essential; practical experience navigating legal documentation and governance processes is critical.
• Solid background in financial engineering or structured products with demonstrable experience in bridging business and IT domains.
• Strong data literacy, with hands-on experience using analytical tools to manage and interpret multifaceted datasets.
• Adept at identifying intricate system interdependencies, with an exceptional attention to detail and solution-oriented mindset.
• Experience delivering both ongoing improvements and strategic transformation initiatives in regulated environments, ideally within capital markets.

• Support market assessment, quantitative analysis, qualitative feedback, and represent the requirements of the market internally with Product Management and Engineering
• Deeply understand advertiser needs/requirements and product risk areas in order to prioritize recommendations to product, engineering, and design teams for new and existing products
• Coordinate cross-functional projects across Meta that build new innovative solutions for advertisers/marketers to ensure that products and solutions are incorporated into the platform in a consistent and strategic manner
• Drive go-to-market strategy for selected products and solutions by coordinating with cross-functional teams to develop client communications, product documentation, and positioning
• Coordinate successful go-to-market activations across multiple internal sales and partnerships teams by crafting effective messaging for a variety of audiences and enabling go-to-market teams at scale 

• Relevant experience in product marketing, preferably within a large, complex Tech company
• Experience collaborating across cross-functional teams and enrolling the necessary leadership support to drive resolution in the context of competing perspectives 
• Analytical, data driven decision-maker with experience using deductive reasoning to simplify and communicate complex issues
• Organizational and people skills and experience setting priorities, problem-solving, multitasking and working independently in a dynamic, rapidly changing workplace
• Communication skills that are effective with technical, business, and external stakeholders
• Bachelor's Degree in Business, Marketing or Creative discipline

• Provide local insights and local knowledge about digital advertising – identify strengths, weaknesses, opportunities and threats relevant for family of apps' success in Philippines markets
• Explore, identify and execute on growth opportunities
• Ensure the family of apps is fully functional and well adapted to be successful in Philippines
• Partner with the analytics organization to validate key findings with data
• Escalate to and drive solutions with product management for identified market specific product issues and gaps
• Design and oversee local execution of a continuous testing plan for important end-to-end flows
• Track progress of market specific product improvements and measure impact
• Leverage usability studies, research and market analysis to drive market specific product insights into execution
• Understand strategic and competitive position in the region and work to improve it

• At least 5 years in product management or product marketing in internet industry, digital advertising industry products or tech companies
• Experience with advertising, commerce, messaging, technologies and platforms is strongly desired
• Good to have experience in influencing multiple stakeholders at a global scale
• Good to have experience in partnering with product management or product growth at a global scale
• Extensive local knowledge of how people use the internet and what are their needs that can be addressed by the internet. Having knowledge in digital advertising and business needs for online advertising is a plus.
• Creative, resourceful, detail-oriented, highly organized, hands-on and a self starter
• Strong problem solving and analytical skills
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
• Great story teller who is able to turn insights into actionable product ideas
• Understanding of the technical architecture of complex and highly scalable web and mobile applications
• BA/BS in Computer Science, engineering or related technical field or equivalent working experience will be a plus

• Provide administrative support for benefits, wellbeing, and compensation programs (health, retirement, time off, perks, salary adjustments, promotions, retention bonuses).
• Respond to employee, talent acquisition, and HR business partner queries, escalating where necessary.
• Enrol and terminate employees from benefits programs on a monthly basis.
• Maintain benefits portals and websites with up-to-date information.
• Manage purchase orders and vendor invoices.
• Collaborate with external vendors for service changes, renewals, and testing.

• Assist with annual and mid-year compensation reviews.
• Update compensation ranges in line with market benchmarks.
• Coordinate with global teams to ensure alignment on compensation processes.
• Support system testing and rollout for compensation tools.
• Act as a key point of contact during the compensation review cycle.

• Provide analysis and insights on benefit programs and compensation trends.
• Participate in market and compensation surveys.
• Prepare PowerPoint presentations for stakeholders on benefit changes and program updates.

• Build and maintain relationships with internal stakeholders across HR, payroll, communications, and legal teams.
• Organize wellbeing events and benefit education sessions.
• Stay updated on legislative and market developments in applicable countries.
• Support ad hoc projects such as policy reviews, vendor evaluations, and wellbeing initiatives.

• Conduct system testing for time off and leave of absence programs in Workday.
• Use tools like Excel, PowerPoint, and benefits administration platforms.
• Drive process improvements and explore new technologies, including generative AI.

• At least 5 years of experience in Compensation and Benefits, with good project management skills and strong analytical skills
• APAC experience highly preferred
• Proficiency in various systems including Darwin, Workday, and Microsoft Excel a plus
• Must be proactive, eager to learn, solution-focused

• Oversee project planning, scheduling, and risk management to ensure smooth execution.
• Coordinate with stakeholders across teams, both onshore and offshore, to drive effective communication and collaboration.
• Monitor project milestones, address challenges, and provide regular updates to leadership.
• Assess and optimize business processes for efficient offshore transition, identifying improvement/optimisation opportunities.
• Ensure compliance with local and international regulatory requirements and manage change effectively.
• Support training and knowledge transfer to facilitate a seamless migration.

• Bachelor’s degree in a relevant field.
• At least 2 years of experience in project management, with experience in managing offshore transitions, outsourcing, or business process migration.
• Strong understanding of Banking operations
• Experience leading cross-functional and remote teams.
• Proficiency in project execution, risk management, and stakeholder coordination.
• Excellent communication and leadership skills.
• Adaptability to evolving business needs and regulatory standards.

• Enhance operational processes to improve efficiency, quality, and scalability.
• Drive transition from Excel-based workflows to standardized ITIL-compliant processes using ITSM tools.
• Identify inefficiencies and implement process automation and optimization strategies.
• Collaborate with stakeholders across business and IT teams to align process improvements.
• Provide regular reports on process performance, challenges, and enhancements to senior leadership.
• Lead process improvement projects, ensuring timely delivery within scope and budget.
• Ensure compliance with ITIL standards and track key performance indicators.
• Oversee the transfer of operational responsibilities to offshore teams, ensuring proper training and support.
• Develop and deliver training programs on new processes, tools, and ITSM functionalities.
• Maintain clear documentation of process changes, workflows, and improvements.

• At least 5 years of experience in IT operations, process management, or project management.
• Strong background in ITIL-based service management and process automation.
• Expertise in ITSM platforms like ServiceNow.
• Experience transitioning manual processes to automated solutions.
• Knowledge of project management methodologies, PMP or similar certifications a plus.
• Strong leadership, problem-solving, and change management abilities.
• Ability to collaborate effectively across teams and global regions.

• Advise clients on strategies to enhance product lifecycle management and digital transformation across product development, manufacturing, supply chain, and services
• Review existing business processes and recommend improvements
• Drive the deployment and enhancement of PLM solutions to maximize efficiency and business value.
• Collaborate with cross-functional teams to design and deliver solutions that align with business objectives.
• Manage stakeholder relationships, oversee project delivery, and ensure timelines, budgets, and quality standards are met.
• Support business development efforts by identifying opportunities, contributing to proposals, and participating in client presentations.
• Advocate for PLM best practices, methodologies, and process improvements.
• Develop test plans to validate solutions against client requirements.
• Stay updated on industry trends, emerging technologies, and best practices to enhance service offerings.
• Lead and mentor junior team members to foster collaboration and innovation.

• Relevant experience in PLM, with expertise in any PLM system.
• Must have successfully delivered at least two full-cycle implementations of any PLM solution
• Prior experience in creating proposals, running campaigns, and leading delivery teams
• Experience integrating product lifecycle management solutions with cloud highly preferred.

• In collaboration with Agile team, define and execute product strategy for various platforms including Market Data, Data Analytics, and Middle Office platforms
• In collaboration with Agile team, definite and execute product strategy to further standardise interfaces, and ensure decommissioning of old interfaces
• In collaboration with Agile team, definite and execute product strategy to bring development infrastructure to the next level, including system monitoring infrastructure. Support integration and upgrades of various tools and platforms.
• Ensure needs of various business teams and Agile teams are met, and platforms remain competitive and are operating smoothly
• Provide reporting and documentation

• Relevant experience as solution/system or application architect designing, building and scaling highly performant, partly low-latency IT systems
• Experience within banking, financial markets, or trading highly preferred
• Proficient in modern technology stacks and API management
• Strong skills in stakeholder management, leadership, communication, and cross-functional collaboration

• Oversee and manage SAP Business Technology Platform (BTP) integration projects
• Design, develop, and manage integration solutions on SAP BTP, including SAP Integration Suite and API Management.
• Lead end-to-end integration architecture, ensuring optimal performance, scalability, and security.
• Collaborate with business and IT stakeholders to define integration requirements and best practices.
• Implement integration strategies for cloud, hybrid, and on-premise SAP environments.
• Troubleshoot and resolve integration issues, ensuring minimal downtime and operational efficiency.
• Work with development teams to optimize integration processes and align with business objectives.
• Ensure compliance with security policies and governance frameworks for data exchange.
• Provide training and support to end-users and IT teams on integration-related topics.

• At least 5+ years of experience in SAP Integration with expertise in SAP BTP.
• SAP BTP Integration certification advantageous
• Strong understanding of SAP Integration Suite, API Management, Cloud Connector, and Event Mesh.
• Experience with SAP CPI (Cloud Platform Integration) and SAP PI/PO.
• Proficiency in integration technologies such as REST, SOAP, OData, and IDoc.
• Hands-on experience with S/4HANA, SuccessFactors, Ariba, and other SAP applications.
• Knowledge of security and compliance frameworks for integration solutions.
• Excellent problem-solving, communication, and stakeholder management skills.
• Ability to lead integration projects and work independently in a fast-paced environment.
• Experience with microservices architecture and event-driven integrations a plus
• Knowledge of DevOps tools and CI/CD pipelines for integration deployment a plus

• Oversee the complete delivery of large-scale initiatives, such as application portfolio migrations, post-merger integrations, and data migrations.
• Partner with cross-functional teams to ensure smooth integration and alignment between business and technology goals.
• Maintain strong stakeholder relationships at all levels, providing transparent communication and regular progress updates.
• Lead change management efforts, ensuring seamless transitions with minimal disruptions.
• Develop and present high-quality reports and presentations to executive leadership.

• At least 10 years of experience in program management, with a focus on delivering complex projects within the Insurance industry
• Strong understanding of Insurance business
• Proven expertise in managing application portfolio migration, post-merger integration, and data migration initiatives.
• Strong stakeholder management skills, with the ability to influence and drive consensus across diverse teams.
• Excellent presentation and communication skills.

• Respond to user inquiries with high quality, speed, empathy and accuracy
• Communicate and collaborate cross-functionally in order to lead Partner issue resolution across teams, and troubleshoot quickly and effectively to drive resolution
• Become an expert in the support experience for users; understand and resolve their inbound product questions and issues
• Investigate escalations from internal stakeholders and lead them to resolution
• Develop and share deep expertise on a key product
• Make informed recommendations to improve user experience with products, supporting workflows, and address areas for product support optimizations
• Identify trends and develop solutions to optimize team workflows, introduce new processes and improve partner experience
• Identify and resolve fraud trends impacting our users
• Proactively investigate, troubleshoot, and resolve sensitive escalations
• Develop strong cross-functional partnerships with partnerships, policy, legal, engineering, data science, product management and other operational teams at Facebook in order to implement optimal integrity solutions

• At least 3 years of experience in a support function working directly with clients or users 
• Experience communicating issues, risks and paths to resolution the results of analyses in a clear and effective manner
• Experience working with global teams
• Resilient mindset - thrives over changing priorities and ever changing knowledge
• Strong problem-solving and analytical skills 
• Attention to detail - ability to follow strict set of operational steps
• Customer focused approach