Position Overview This role provides administrative and operational backing to the claims department. The primary focus is ensuring organized intake, efficient record processing, and responsive support for health, personal protection, and individual coverage claims across various benefit programs.

Key Responsibilities

Claims Intake & Records Administration

• Perform manual data entry and registration for incoming benefit claims.

• Prepare, organize, and index physical claim documents for scanning and upload into electronic systems.

• Maintain complete and accurate digital and physical record archives.

Communications & Support Inquiries

• Address incoming email requests and general inquiries regarding active cases.

• Assist processing staff by responding to queries from distribution partners, customer service teams, and industry database checks.

• Follow up with external stakeholders to gather missing information and resolve document gaps.

Official Documentation & Correspondence

• Draft formal replies to legal inquiries involving estate settlements, probate records, and authority documentation.

• Issue proactive claim notifications and invitation notices to potential policy beneficiaries.

• Contact healthcare facilities, clinics, and medical institutions to retrieve outstanding medical records and evaluation reports.

Routine Operations & Logistics

• Receive and process daily physical correspondence, payment instruments, and paper claim packages.

• Update tracking databases for balance-protection and debt-linked coverages.

• Conduct verification checks across regional medical and industry directories to validate claim inputs.

• Facilitate payment instructions and fund releases to ensure timely disbursements.

General Departmental Support

• Provide project-based and routine administrative assistance as requested by team leaders.

• Fulfill additional duties as required to maintain smooth operational workflows.

Qualifications & Experience

Background & Education

• Secondary school certificate, vocational diploma, or tertiary qualification in any specialization.

• Prior exposure to office administration, clerical work, or client service is helpful, though entry-level candidates interested in building a career in administrative operations are welcome.

Required Competencies

• Strong organizational skills with high attention to precision.

• Working knowledge of core office applications (Outlook, Word, and Excel).

• Sound communication skills, both verbal and written.

• Capability to manage time effectively and balance competing deadlines in a active workflow.

• Client-focused mindset with strict adherence to data privacy guidelines.

Role Overview

This position focuses on designing, deploying, and maintaining robust cloud environments and automated delivery pipelines. You will be responsible for creating reliable system architectures, operationalizing cloud infrastructure, and guiding client teams on modern technical practices.

Key Responsibilities

• Architectural Documentation: Create and continuously maintain clear technical blueprints and system topologies.

• Environment Provisioning: Build and manage scalable staging and live environments utilizing declarative infrastructure tools.

• Pipeline Engineering: Design, implement, and secure automated continuous integration and deployment workflows.

• Third-Party Integration: Facilitate and support seamless API and external software connections.

• System Operations & Observability: Establish core platform capabilities, including centralized logging, health monitoring, and disaster recovery processes.

• Client Enablement: Conduct hands-on training sessions to transition system knowledge and operational procedures to client stakeholders.

Technical Qualifications

• Operating Systems: Practical familiarity with Linux system administration and command-line management.

• Networking & Security: Baseline knowledge of core network protocols, access controls, and security best practices.

• Automation & Scripting: Ability to write foundational scripts (e.g., Bash or Python) to automate routine tasks.

• Infrastructure Automation: Exposure to configuration management and infrastructure provisioners, specifically Terraform and Ansible.

• Continuous Delivery: Functional understanding of modern CI/CD orchestration tools.

• Cloud Platforms: Fundamental working knowledge of Amazon Web Services (AWS) services and concepts.

Position Overview

We are seeking a seasoned Senior Systems Analyst to join our dynamic IT team and play a pivotal role in designing, analyzing, and implementing scalable technology solutions. In this capacity, you will bridge the gap between business operations and technical execution, translating complex requirements into robust system designs. As a senior member, you will also provide technical leadership, mentor junior analysts, and drive continuous improvement across our IT processes.

Key Responsibilities

• End-to-End Systems Analysis: Lead requirements gathering, process modeling, and solution architecture design for new and existing applications.

• Stakeholder & Vendor Collaboration: Work closely with business units to define operational needs and manage external vendors and system integrators to ensure deliverables are met on time and within scope.

• Technical Design & Integration: Translate business needs into clear functional and technical specifications, overseeing system integration and interoperability.

• Testing & Quality Assurance: Manage and coordinate User Acceptance Testing (UAT) to guarantee solutions meet high standards of quality and performance.

• Technical Leadership & Mentorship: Provide guidance, mentorship, and technical oversight to junior systems analysts and project team members.

• System Optimization: Monitor application performance, identify bottlenecks, and spearhead initiatives to boost reliability, security, and scalability.

• Documentation: Prepare and maintain comprehensive artifacts including Business Requirements Documents (BRDs), functional specifications, system designs, and test plans.

Experience Required

• Professional Experience: 6 to 8 years of relevant experience in systems analysis, IT project delivery, or application development within a large enterprise or public sector environment.

• Lifecycle Management: Proven track record of managing full project lifecycles from conception through deployment and post-implementation support.

• Methodologies: Solid understanding of SDLC methodologies, including Agile, Waterfall, or hybrid frameworks.

• Domain Advantage: Prior experience working with government digital services or familiarity with public sector IT frameworks is considered a strong plus.

Must-Have Technical Skills (REQUIRED)

1. JavaScript

2. Java

3. Angular

Additional technical familiarity with SQL and modern web/object-oriented programming frameworks is also required.

Qualifications

• Education: A degree in Computer Science, Information Technology, Information Systems, or a related discipline from a recognized university. (Candidates with a strong, demonstrable technical track record in the required frameworks may be considered regardless of their specific academic background).

• Certifications: Relevant professional IT or project management certifications are an added advantage.

We're looking for an experienced Performance Tester to join a dynamic project team, where you'll play a key role in ensuring enterprise applications remain scalable, reliable, and high-performing under varying workloads.

In this role, you'll design and execute performance testing initiatives, evaluate system behavior under different load conditions, and provide actionable insights to improve application performance. Working closely with developers, infrastructure teams, and other stakeholders, you'll help identify performance issues early and drive optimization efforts across the technology stack.

What You'll Do

• Plan and execute comprehensive performance testing for enterprise applications.
• Build and maintain automated performance test scripts using industry-standard tools.
• Conduct load, stress, endurance, and spike testing to evaluate system scalability and stability.
• Analyze application and infrastructure performance using APM and monitoring solutions.
• Investigate performance bottlenecks across web, API, database, and infrastructure layers, and collaborate with technical teams on remediation.
• Prepare performance reports with key findings, trends, and recommendations.
• Support performance tuning activities and contribute to capacity planning discussions.

What We're Looking For

• Hands-on experience in performance testing of enterprise applications.
• Proficiency with one or more performance testing tools such as JMeter, LoadRunner, NeoLoad, or Gatling.
• Experience using APM solutions such as Dynatrace, AppDynamics, or New Relic to monitor and analyze application performance.
• Strong understanding of application architecture, APIs, databases, and distributed systems.
• Ability to interpret performance metrics, troubleshoot complex issues, and communicate findings effectively.
• Excellent collaboration and problem-solving skills, with experience working alongside development and infrastructure teams.

Full-Stack Developer (React & Java)

Role Overview

We are looking for a Full-Stack Developer with experience building and supporting enterprise applications using React and Java. This role involves developing new functionality, maintaining existing systems, resolving production issues, and working closely with cross-functional teams to deliver secure, scalable, and reliable software solutions.

Core Responsibilities

• Build, enhance, and maintain full-stack web applications using React on the frontend and Java-based technologies on the backend.
• Partner with developers, DevOps engineers, business analysts, and other stakeholders to deliver application enhancements and resolve technical issues.
• Participate throughout the software development lifecycle, including solution design, development, testing, deployment, and ongoing support.
• Design, develop, and integrate RESTful APIs to enable secure and efficient communication between system components.
• Diagnose application issues, perform root cause analysis, and implement sustainable solutions to improve system reliability.
• Conduct peer code reviews to promote coding standards, maintainability, security, and overall code quality.
• Contribute to technical improvements by addressing technical debt and recommending enhancements to existing applications.
• Prepare and maintain technical documentation to support development and operational activities.
• Assist in technical design discussions and implementation decisions under the guidance of senior team members.
• Support production environments by monitoring application performance, resolving incidents, and participating in production deployments.
• Implement application enhancements, bug fixes, and maintenance activities to ensure continued system stability.

Technical Requirements

• 1–4 years of experience in full-stack software development and application support.
• Proficiency in React, Java, Spring Boot, Spring MVC, and Spring Data.
• Experience developing and supporting RESTful APIs, microservices, and enterprise-scale applications.
• Solid understanding of SQL databases, including troubleshooting and performance analysis.
• Demonstrated experience with debugging, issue investigation, and root cause analysis.
• Exposure to messaging and cloud technologies such as Kafka or AWS MSK, AWS SQS, DynamoDB, ElastiCache, and the AWS SDK is an advantage.
• Familiarity with development tools and practices including Git, GitLab, Docker, Maven, SonarQube, CI/CD pipelines, and automated testing frameworks such as JUnit, Mockito, and Spring Boot Test is preferred.

Skills & Competencies

• Experience supporting production systems, handling incidents, and participating in release and deployment activities.
• Strong analytical and troubleshooting skills with the ability to resolve complex technical issues.
• Effective written and verbal communication skills with the ability to collaborate across technical and business teams.
• Self-motivated, detail-oriented, and capable of working independently while contributing to a collaborative team environment.

Preferred Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related discipline.
• Experience working within Agile or Scrum delivery teams.
• Familiarity with AWS cloud technologies and secure application development practices.
• Previous experience supporting government-sector applications is desirable.
• Knowledge of or exposure to COBOL-based legacy systems is considered a plus.

Key Responsibilities

• Design, develop, and execute comprehensive test scenarios for both System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Develop, maintain, and optimize automated test scripts in line with project requirements and testing best practices.
• Participate actively in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Collaborate closely with product owners, developers, business stakeholders, and cross-functional teams to understand business requirements and user stories.
• Analyze functional and business requirements to contribute to the overall test strategy and automation approach.
• Provide regular project updates while effectively managing client and stakeholder expectations.
• Support delivery teams in a fast-paced Agile environment to ensure high-quality software releases.
• Drive continuous improvement by enhancing automation coverage, maintaining test stability, and improving reusable test assets.

Required Skills & Experience

• Minimum 5 years of hands-on experience in software testing.
• Experience designing, developing, or implementing test automation frameworks.
• Strong understanding of Agile and Scrum software development methodologies.
• Demonstrated experience working with clients and managing stakeholder relationships.
• Strong analytical skills with experience gathering and interpreting requirements and translating them into effective test scenarios.
• Excellent communication and collaboration skills, with the ability to work effectively across technical and business teams.
• Comfortable working in a dynamic, fast-paced project environment.

A large global enterprise undergoing a major HR technology transformation is looking for a Compensation & Variable Pay Lead to own the design and delivery of SAP SuccessFactors Compensation and Variable Pay across multiple instances.

The organization operates across several business clusters, legal entities, and joint ventures — this role sits at the center of aligning global compensation strategy with local requirements, at scale.

This is on an initial 12-month contract role based in Singapore.

Key responsibilities:

• Lead the design and configuration of SF Compensation and Variable Pay across multi-instance landscapes
• Build salary planning, merit, bonus, and incentive programs with regional and legal entity variations
• Drive standardization and governance across compensation plans, eligibility rules, and release cycles
• Configure variable pay programs including proration logic, funding models, and payout calculations
• Define integration requirements with Employee Central, Performance Management, and Payroll
• Ensure compliance with local labor laws, pay equity regulations, and audit standards
• Design compensation reports and dashboards using SF Story Reports
• Lead workshops with HR, Total Rewards, Finance, and IT stakeholders across regions
• Mentor a team of functional consultants and analysts

Requirements:

• 8+ years in HR technology with deep expertise in SF Compensation and Variable Pay
• SAP SuccessFactors Compensation and Variable Pay certifications — both required
• Proven experience leading compensation workstreams on large-scale, global HR transformation programs
• Hands-on experience with multi-instance SF landscapes and multi-currency pay structures
• Strong knowledge of variable pay design, incentive programs, and total rewards frameworks
• Experience integrating Compensation with Employee Central, Performance & Goals, and Payroll
• Familiarity with pay equity regulations and cross-border compliance requirements

Nice to have:

• Exposure to executive compensation and long-term incentive (LTI) plan design
• Experience with AI/GenAI applications in compensation analytics

This is a strong fit for seasoned SF Compensation practitioners who are equally comfortable in configuration, stakeholder management, and leading a team — and who thrive in complex, multi-entity global environments.