BackOffice Specialist

Are you an experienced Marketing & Communications Manager?

Do you enjoy working on innovative content creation and AI-supported marketing campaigns?

Then the role of Marketing & Communications Manager might be a great fit for you!

Our client, who is coming from an IT industry , is looking for an expert to support them in the area of creative content development and modern marketing communication.

As a Marketing & Communications Manager, you will provide expertise in the domain of multimedia content creation, campaign planning, and digital brand communication.

Setting:

You will focus on delivering high-quality marketing and communication initiatives across both traditional and digital platforms. You’ll bring your skills to areas such as content development, graphic design, video production, and AI-based campaign management.

Focus:

• Conceptualizing and executing marketing activities across various media channels
• Assisting with the design of brochures, flyers, posters, illustrations, and digital graphics
• Planning and implementing AI-supported marketing campaigns
• Managing photo shoots, video productions, and supporting customer and recruitment events
• Driving internal communication initiatives and managing website content
• Overseeing marketing merchandise and developing new content formats such as white papers, infographics, and videos

Background:

To succeed in this role, you’ll need prior experience in marketing and communications—preferably in a B2B environment. Knowledge in the domain of Adobe Creative Suite, Premiere, Illustrator, AI tools like ChatGPT or Midjourney, and inbound marketing strategies is highly valued.

Workload: 100%

For more information on this Marketing & Communications Manager opportunity or any other Marketing roles I am currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞 +41 43 508 26 71

Are you an experienced Transactions Specialist?

Do you enjoy working on Private Markets Operations and Legal Documentation?

Then the role of Transactions Specialist might be a great fit for you!

Our client, a bank and a leading player in the asset management industry, is looking for an expert to support them in the field of private markets investment operations and legal documentation handling.

As a Transactions Specialist, you will provide critical expertise in the execution and coordination of transactions across Private Equity, Real Estate, Credit, and Infrastructure.

Setting: As part of a dynamic and collaborative team, you will be focused on delivering operational excellence and ensuring all processes comply with internal standards and deadlines.

Focus:

• Execute various types of fund transactions on behalf of the client entities, ensuring accuracy and timely completion.

• Coordinate professionally with internal stakeholders (Investment and Legal teams) and external partners.

• Prepare and manage transaction documentation including subscription forms, transfer agreements, and other legal papers.

• Manage KYC document compilation and submission, ensuring timely onboarding of entities.

• Handle ad-hoc legal and operational queries and participate in internal projects aimed at process improvement.

Background: In order to be successful in this role, prior experience in financial services, ideally within asset management and with a focus on private markets transactions, is highly desirable.

Language: Fluent knowledge of English is required, and German knowledge would be considered as a plus.

Duration: This is initially a 6-month contract, with the possibility of extension.

Workload: 100%

For more information on this Transactions Specialist opportunity or other similar roles, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞

Are you an aspiring Junior Compliance Analyst?

Do you have an interest in financial regulations and economic crime investigations?

Then the role of Junior Compliance Analyst might be the perfect opportunity for you!

Our client, active in the financial services and regulatory consulting industry, is looking for a motivated junior professional to support their work in compliance, anti-money laundering (AML), and KYC procedures.

As a Junior Compliance Analyst, you will contribute your knowledge and skills to the area of Swiss financial regulation, audits, and economic crime prevention.

Setting:

As a part of the team, you will play a supporting role in delivering high-quality solutions in the domain of regulatory compliance and risk mitigation.

Focus:

• Assisting in KYC, AML, and background check processes, as well as in legal and financial compliance tasks.

• Participating in projects and investigations involving economic crime such as fraud, money laundering, and corruption.

• Supporting regulatory audits for clients in the financial sector.

• Reviewing and analysing current regulatory requirements to help ensure full legal compliance.

Background:

To succeed in this role, a strong academic background in law, finance, or economics and a keen interest in compliance within the Swiss financial sector are key.

Language: Fluent knowledge of both French and English is mandatory.

Duration: This is initially a 7-month contract, with the possibility of extension.

Workload: 100%

For more information on this Junior Compliance Analyst opportunity or any other compliance and regulatory roles that I am currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞

Are you an experienced Compliance Specialist?

Do you enjoy working on topics related to financial regulations and economic crime?

Then the role of Compliance Specialist might be a great fit for you!

Our client, who is operating within the financial services and regulatory consulting sector, is looking for an expert to support them in the field of compliance, AML/KYC, and regulatory audits.

As a Compliance Specialist, you will provide expertise in the domain of Swiss financial regulation and economic crime investigations.

Setting:

As part of the team (25 individuals) , you will be oriented toward delivering the best possible solutions in regulatory compliance, risk management, and audit support.

Focus:

• Supporting KYC, AML, and background check processes, as well as legal and financial compliance matters.

• Assisting in investigations and projects focused on economic crime, including fraud, money laundering, embezzlement, and corruption.

• Conducting regulatory audits for clients in the financial sector.

• Analysing and interpreting current regulatory requirements to ensure full compliance with relevant laws, directives, and standards.

Background:

In order to be successful in this role, prior experience in compliance, audit, or legal advisory within the Swiss financial industry is essential.

Duration: This is initially a 4 - month contract, with the possibility of extension.

Language: Fluent knowledge of both French and English is mandatory.

Workload: 100%

For more information on this Compliance Specialist opportunity or any other regulatory and compliance roles that I am currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞 

Are you an experienced Service Manager?

You have experience in Cloud Topics and Workplace?

Do you enjoy working on innovative IT service solutions and modern workplace technologies?

Then the role of Service Manager might be a great fit for you!

Our client, a leading regional bank based in the financial services industry, is looking for an expert that will support their ICT Team regarding topics such as Cloud & Workplace services.

As a Service Manager, you will provide key expertise in the domain of cloud infrastructure, digital workplace environments, and service innovation.

Setting: As part of the ICT team, you will focus on delivering secure, stable, and innovative solutions aligned with strategic goals in the financial sector. Your work will span from operations and reporting to continuous development and stakeholder engagement.

Focus:

• Technical responsibility for services including Workplace, Microsoft Office, Intranet, Identity Management, and more
• Managing incident and problem resolution, innovation, and change processes
• Collaborating closely with stakeholders and ensuring strategic alignment
• Acting as a deputy within the department when needed

Background: To be successful in this role, prior experience in Microsoft 365, Azure, IT service management, and preferably a background in finance or IT consultancy will be key.

Duration: This is a fulltime role with Workload: 80% – 100%.

Language: German (Fluent), English (Fluent)

For more information on this Service Manager opportunity or any other ICT roles I’m currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞

Are you an experienced Administrative Assistant or Support Specialist?

Do you enjoy working on a variety of cross-functional business tasks?

Then the role of Administrative Assistant might be a great fit for you!

Our client, one of the largest banks in Switzerland is looking for a versatile professional to assist with day-to-day activities across the organization.

As an Administrative Assistant, you will contribute your expertise to support internal operations, smaller projects, and assist teams across various business units.

Setting:

As part of a dynamic team, you will be working both at a secure archive site (1 day/week) and across different departments (4 days/week), ensuring smooth operational execution and flexibility in business support tasks. Up to 2 days of home office per week are possible.

Focus:

• Assisting with operational tasks and projects
• Supporting various departments with ad hoc business needs
• Ensuring efficient documentation and task follow-up

Background:

To be successful in this role, prior experience with MS Office tools and a cooperative, proactive mindset are essential. No specific certifications are required, but soft skills such as discretion, flexibility, and strong communication are key.

Duration: This is initially a 6-month contract, with the possibility of extension.

Languages: Fluent knowledge of German and English is mandatory

Workload: 100%

For more information on this Administrative Assistant opportunity or any Administrative Assistant roles I am currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞

On behalf of our esteemed client in the telecommunications sector, we are seeking a proactive and motivated individual to support the Senior Director of Risk & Compliance in the implementation and management of the SOX compliance program.

In this role, you will be responsible for conducting SOX controls, walkthroughs, and collaborating with business units to ensure an appropriate control design. You will also be involved in testing the design and operational effectiveness according to internal control guidelines and supporting management with the timely assessment, documentation, and resolution of deficiencies. Additionally, you will coordinate and manage requests from external auditors related to SOX testing and monitor and report on relevant status metrics and KPIs.

The ideal candidate will have a degree from a reputable university or a similar qualification with a focus on accounting and at least 1-2 years of relevant experience in assurance, accounting, or audit, preferably within the media, telecommunications, or entertainment industries. A high level of proficiency in English, both written and spoken, is essential, as well as a team-oriented approach combined with the ability to work independently. We are looking for someone with a proactive and results-driven mindset, strong analytical skills, and a keen attention to detail.

If this exciting opportunity aligns with your career aspirations and you wish to be part of a dynamic team, we look forward to receiving your application!

Our client (The leading provider of premium credit card solutions in Switzerland) is looking for a Digital Marketing Manager to support the management and expansion of digital marketing services and infrastructure. In this role, you will work closely with experts across digital marketing and customer acquisition to create a seamless digital customer experience across multiple communication channels. Your main responsibilities include developing and managing digital content along defined user journeys, maintaining website content using Magnolia CMS, and optimizing digital user journeys across web, email, and other digital channels. You will also coordinate internal and external stakeholders, monitor and report on key performance indicators (KPIs), and continuously improve digital marketing communications.

Additional tasks include managing web publishing service requests, optimizing website content for SEO, contributing to the development of web governance, and providing ad-hoc analyses and recommendations for other departments. Staying up to date with the latest trends and innovations in digital marketing is also an important part of the role. You will collaborate closely with teams in Marketing & Sales, IT, and Product Management to ensure effective digital strategies.

To be successful in this position, you should have at least 3-5 years of experience in digital marketing and/or e-commerce, along with a degree or certification in Digital Marketing or E-Commerce (FA or university level). Experience in content marketing and SEO, as well as proficiency in Magnolia CMS or similar platforms (e.g., Adobe), are essential. Familiarity with Adobe Analytics, strong analytical skills, and a hands-on, proactive working style are also required. Fluency in German and English is a must, while French is a plus.

This position offers a workload of 60-100% with a 12-month contract and the possibility to start immediately or by agreement. Candidates must already be residing in Switzerland. If this opportunity aligns with your expertise and career aspirations, we look forward to receiving your application.

Are you a senior management accountant?

Do you like being engaged in financial projects which are company wide positioned?

You have previously participated in clearing activities and projects?

If that is the case then the role of Senior Accountant is the right fit for you!

Our client, a leading organization in the Swiss market, is seeking a Senior Accountant. As a Senior Accountant, you will primarily focus on complex internal accounting processes and of course supporting them.

As a Senior Accountant this is a unique opportunity for an experienced financial professional to make a meaningful impact on the company's financial management practices.

As a Senior Management Accountant, you will ensure accurate representation of internal cost and performance accounting flows for various business processes. Since you are going to support the management itself you will regularly provide not only reports regarding costs centres, or internal allocations, but also ensure that the CO Master Data is maintained.

Finally, one of the pinnacles regarding your effort are going to be driving optimizations and supporting transformation initiatives such as S/4 Hana Migration in the accounting space of course.

In order to succeed in this role, you will need to have several years of experience when it comes to performance accounting and representation of internal value flows. In addition, previous proficient work with SAP S/4 Hana and finance modules such as (FI/CO, MDG - F) is needed.

Fluent knowledge of German (spoken and written) is needed, along with high proficiency in English.

For more information about this Senior Accountant role or other Senior Accountant available roles i currently have, please send your CV to:

vuk.susa-stupar@nicollcurtin.com or call

Are you an experience IT lead?

Do you enjoy guiding projects from conceptualizing phase to fruition?

Coordination of projects is part of your day to day work?

If so, then the role of IT project Lead is the right fit for you!

Our client who is one of the largest bank in Switzerland is looking for an IT project Manager who will join their team in Luxembourg for a 12 month contract.

The client is focused on defining and clarifying current project scope, which includes the budget assessment, and needed resources.

As an IT project manager you will be responsible for managing IT projects and following project timelines.

As a member of the wider IT team, you will monitor project progress, changes and development at which point you will inform the relevant C - level stakeholders about potential bottlenecks or challenges.

In addition, you will coordinate the efforts of the team, assign tasks, and resolve issues.

As an IT project manager, you will also produce project documentation, carefully documenting each phase of the project.

In order to be successful in this role, background in Computer Science and Engineering is highly desirable. Thorough stakeholder management is essential for this role. Last but not least, knowledge of JIRA is required.

Language wise, fluency in German and French is a must.

Location of work: Luxembourg

For more information on this Information Technology Project Manager job or any other Information Technology Project Manager positions I have available, please send your CV to:

vuk.susa-stupar@nicollcurtin.com or you can call me on

Do you have a passion for quality management and supply chain processes?

Do you enjoy working with cross-functional teams and driving process improvements?

Would you like the opportunity to make a significant impact by supporting a high-performing team in ensuring quality across various operational functions?

If you are, then the role of a Supply Chain Quality Assurance Specialist is the right opportunity for you!

The client in question is the largest manufacturer in Switzerland and they are looking for Supply Chain Quality Assurance Specialist.

They are currently seeking a qualified expert to join our client's Supply Chain Quality Assurance team and help ensure the smooth execution of quality-related tasks across various operational functions.

As a member of this team, you will support efforts to maintain and improve quality standards across supply chain operations.

Your main responsibilities as a Supply Chain Quality Assurance Specialist will include:

• You will be responsible for coordinating and processing open quality notifications within the Supply Chain Quality Assurance (SQA) team. This includes analysing, prioritizing, and managing corrective actions to resolve issues.
• Blocked Stock Management: You will handle error notifications from production and create corresponding quality notifications to address and resolve any issues.
• Cross-Department Collaboration: A large part of your role will involve collaborating with various internal departments such as logistics, production, and procurement to ensure efficient and effective quality management.
• Inventory and Storage Checks: You will initiate and support inventory inspections and control activities as needed to ensure quality standards are met.
• Purchased Parts Management: You will coordinate quality-related activities for purchased parts across logistics, including managing goods receipt, returns, internal repairs, and other quality-related tasks.
• Operational Quality Support: You will support operational quality inquiries and maintain effective communication between procurement, logistics and production.

In order to be successful in this Supply Chain Quality Assurance Specialist role you poses a strong understanding of supply chain processes and quality management systems. Further experience in handling and analysing quality notifications as well as optimizing processes within quality management is the key.

If you have a background in quality management or supply chain operations, and you thrive in collaborative, fast-paced environments, this role will provide you with an exciting opportunity to make a direct impact.

The working language of the company is German, so fluency in German is required, along with a fluent knowledge of English.

This is a 6 month contracting role and the client will potentially offer an internalisation.

For more information on this Supply Chain Quality Assurance Specialist job or any other Supply Chain Quality Assurance Specialist positions I have available, please send your CV to:

vuk.susa-stupar@nicollcurtin.com or you can call me on

+41435082671

Contract duration: until 30.06.2027.

80-100% capacity

Bern, flexible hybrid mode

Are you an experienced SAP consultant looking for an exciting opportunity to work with cutting-edge digital solutions in the transportation industry? Our agency is searching for a talented SAP Logistics Consultant to join a dynamic team supporting robust and innovative maintenance and management of railway technologies. Work with a forward-thinking team, combining onsite presence in Bern and remote flexibility. You’ll join a high-impact team managing a mix of SAP and non-SAP applications for over 5,500 users, contributing to transformative projects that revolutionize the transportation industry through innovative digital solutions. The role offers a hybrid work model, combining remote work with onsite collaboration in Bern, and a supportive, agile environment that values professional growth and teamwork.

What You’ll Be Doing:

As an SAP Logistics Consultant, you’ll play a pivotal role in managing and optimizing SAP-based logistics processes. You’ll collaborate with a team of experts to ensure smooth operations, support transformative projects, and provide strategic insights to enhance maintenance and logistics systems.

Your key responsibilities will include:

• SAP Module Expertise: Managing and supporting SAP MM, WM, PM, PP, and SD modules, with a focus on logistics and maintenance operations.
• Project Involvement: Leading process design, standardization, and implementation projects for SAP and integrated applications.
• Integration Work: Ensuring seamless integration with external warehouse management systems, such as PROLAG.
• End-User Support: Offering expert support to users, creating documentation, and developing training materials.
• S/4 HANA Transformation: Actively contributing to the organization’s transition to S/4 HANA.

Must-Have Qualifications:

• Extensive experience with SAP modules: MM, PM, PP, SD, and QM.
• Hands-on experience integrating external warehouse management systems (e.g., PROLAG).
• Proven track record in end-user support and SAP R3 maintenance.
• Strong analytical and conceptual skills, coupled with an agile mindset (SAFe/Scrum).
• Comprehensive understanding of integrated business processes in logistics and maintenance.
• Familiarity with SAP Solution Manager (ChaRM/Focus-Build).
• Fluency in German and English

Apply directly or E-mail me to discuss in more detail: vladimir.tesin@nicollcurtin.com

Our client, a prestigious and established institution with over 180 years of experience, is a leading sustainable private bank with a global presence in 27 locations. They specialize in providing personalized services in investment advisory and asset management for both private and institutional clients. The institution’s success is driven by the dedication and commitment of its employees, who bring unique technical expertise, professional qualifications, and social skills to the organization. The institution is deeply committed to fostering a collaborative and entrepreneurial work environment where each employee’s contribution is valued.

We are currently seeking an experienced Compliance Officer to join the Swiss Advisory Team in Zürich. This role is critical to ensuring the institution's adherence to regulatory and statutory requirements, particularly in the area of financial crime compliance.

Key Responsibilities:

• Ensure compliance with current Swiss AML (Anti-Money Laundering) standards.
• Conduct global exposure checks of new and existing clients to identify and mitigate financial crime risks.
• Process account opening requests and KYC periodic reviews in accordance with regulatory and internal frameworks.
• Provide expert advice to client advisors on AML/CTF (Countering the Financing of Terrorism) related matters.
• Perform risk assessments, thematic reviews, and deep dives into specific compliance areas.
• Actively participate in compliance projects and support their implementation.

Ideal Candidate Profile:

• Higher education in law, economics, or a related field, or an equivalent qualification (e.g., Diploma of Advanced Studies in Compliance Management).
• 3-5 years of relevant experience in a Financial Crime Compliance Department, ideally within a Swiss bank, with a focus on complex account openings and KYC reviews.
• Strong knowledge of AML and CDB (Client Due Diligence) regulatory requirements.
• Analytical mindset with the ability to work independently and with attention to detail.
• Effective communicator and team player with a proactive attitude toward taking ownership of responsibilities.
• Solution-oriented with a pragmatic approach to working with colleagues and stakeholders both internally and externally.
• Ability to work under pressure, prioritize tasks, and make clear decisions.
• Fluency in both German and English is required.

This is an excellent opportunity to join a respected institution that values its employees and fosters a positive, high-performing work environment.

Our client is seeking a passionate Scrum Master / Agile Coach to join their agile transformation journey. In this role, you will be part of a thriving environment and contribute to shaping the agile organization alongside six experienced peers.

Key Responsibilities and Impact

• Agile Advocate: Act as an ambassador for the agile way of working, driving the development of the organization’s agile framework in collaboration with the CoP.
• Process Optimization: Share responsibility for maintaining and refining agile processes within teams and across the Agile Release Train (ART).
• Continuous Improvement: Collaboratively develop solutions to enhance the effectiveness of the ICT organization, ensuring consistent delivery of value to customers.
• Constructive Collaboration: Foster an environment that encourages cross-team collaboration, supporting teams in achieving their goals.
• Team-Centric Approach: Partner with teams to develop and maintain goal-oriented methods and tools that promote self-organization, accountability, and effectiveness.

Your Profile

• Educational Background - A solid foundation in organizational development with a strong interest in IT, or a technical education complemented by further training in people and team development.
• Proven Experience - Demonstrated expertise as a Scrum Master, ideally within an agile IT environment.
• Passion for Agile - Thrives in empowering agile IT teams to achieve self-organized success.
• Balanced Pragmatism - Combines methodological rigor with situational flexibility to find sustainable solutions.
• Forward-Thinking Mindset - Proactive and structured, with strong coordination skills and a focus on holistic solutions.
• Empathy and People Skills - Brings an appreciative attitude and a talent for guiding organizations toward becoming learning environments.
• Language - Fluency in German and English are mandatory for this position.

About the Employer

The employer’s Information & Communication Technology (ICT) department is pivotal in the digital transformation of the organization. Guided by the SAFe framework and principles of a Learning Organization, the ICT team of approximately 100 employees' champions innovation, self-organization, and collaboration. Core values include respect, transparency, and continuous improvement.

Their Community of Practice includes five experienced Scrum Masters, a Release Train Engineer (RTE), and a People Manager & Developer, all working together to advance the agile transformation.

What’s on Offer

This role offers a challenging and rewarding opportunity in an innovative and motivated team, backed by modern infrastructure and ample professional development opportunities. Key benefits include:

• A supportive and inclusive work culture.
• Strong emphasis on work-life balance.
• Opportunities for personal growth and development.
• Commitment to ecological, economic, and social sustainability.
• Occupational health management programs.
• Competitive salary and pension provisions.

Are you a Compliance Analyst?

Do you enjoy working in a financial environment?

Do you have exposure to topics such as client review, Compliance, and Risk Management?

If you do, then the role of a Compliance Analyst is the right fit for you!

Our client, who is one of the largest private banks in Switzerland is looking for a Compliance Analyst to join them on a 4 month basis for a dedicated project.

What they are looking for is an individual who will be a part of a taskforce who will cover 2 main layers of compliance.

First Layer is covering major individuals who are representing the risk and the second layer is related to the matches (meaning individuals) and the assessment of the materiality and relevance of the negativity for the Bank.

One additional part of the role would be to support the PMO when it comes to compliance progress tracking and reporting as well as to set up the project.

In order to be successful in this role you would need to have an exposure to financial industry and compliance along with knowledge of screening such as sanctions and client reviews. Furthermore, additional knowledge of Media Screening or World Check would be a huge asset for the client.

Working language for this position is English and knowledge of French, German, Arabic or Russian would be a huge plus.

This is 100% workload role and the place of work is Downtown Zurich. Hybrid model does apply as well.

For additional details about this Information Compliance Analyst role or any additional Information Compliance Analyst roles i have please reach out Via:

vuk.susa-stupar@nicollcurtin.com

+41435082671

IT Application Project Manager

Our client is one of the largest aerospace manufacturers in Europe, based in Switzerland.

Tasks and Responsibilities:

• Manage projects of medium complexity, including planning, implementation, and documentation.
• Provide support, monitoring, user administration, and operational security of Teamcenter and NX applications.
• Regularly develop and update applications.
• Prepare situation analyses, solution concepts, and specifications.
• Offer advice and support to users in application and process handling.
• Analyze and eliminate application faults and errors, and coordinate between users and manufacturers/suppliers.
• Develop, implement, and maintain concepts and guidelines for user authorizations in PLM and CAx.

Qualifications:

• Completed studies in computer science, business informatics, or mechanical engineering (at least a Bachelor's degree) with several years of experience in PLM and CAx.
• Proven experience in managing and developing PLM and CAx applications; knowledge of Teamcenter, NX, and Capital is an advantage.
• Excellent communication skills in German and English (at least C1 level).
• High consulting expertise in complex systems and business environments, along with experience in project management.
• A creative, innovative, goal-oriented, and honest personality with high resilience, personal responsibility, initiative, and willingness to undertake special assignments.
• Ability to clearly explain complex relationships and promote teamwork.

What our clients offers:

• A committed, international team and unique projects.
• Flexible working hours and individual choices in occupational pension provision.
• Promotion of training and further education, along with opportunities for professional and personal development.
• Discounted meals in the staff restaurant and various employee discounts.
• Team events to celebrate successes together.

With over four decades of experience, our client is a leading and well-established IT service provider in Switzerland. They specialize in designing and implementing innovative, reliable IT solutions that are both flexible and cost-effective. Their services encompass all aspects of modern IT, including on-premise, cloud, and hybrid solutions, catering to both SMEs and large enterprises.

Responsibilities:

• Assess and interpret client business needs.
• Take a leading role, working alongside technical experts, in designing, drafting proposals for, and implementing comprehensive IT solutions.
• Collaborate on and execute IT projects.
• Plan and deliver customer presentations and workshops.
• Address client requirements using structured methodologies, identify project risks, and provide effective recommendations.
• Serve as Deputy Team Leader for Operation Services (managing a team of 4-5 employees).
• Act as the main point of contact for operational matters, including managing operating contracts, SLAs, and escalations.
• Ensure adherence to SLAs.
• Oversee customer onboarding within the scope of service agreements.

What Our Client Offers:

• Creative freedom and diverse tasks.
• Supportive team eager to meet you and enjoy the next social event together.
• Agile work environment with streamlined processes.
• Option to purchase additional holidays.
• Support for ongoing training and professional development.
• Flexible working hours.
• Hybrid work setup, combining office, client site, and remote work.

Your Profile

• Solid education or advanced training in information technology (EFZ/HF).
• Experience in system engineering.
• Enthusiasm for daily interactions with clients and team members.
• Advantageous knowledge in technologies such as Microsoft Windows (Server/Client), Microsoft 365 (Endpoint Management, Exchange Online, SharePoint), VDI systems (VMware Horizon / Citrix), and Sophos firewalls.
• High level of personal responsibility, goal-oriented and independent work style.
• Desire for continuous personal development.
• Proficiency in German.
• English knowledge is a plus.
• Category B driving license.