Product Support Engineer

Location: Kuala Lumpur, Malaysia
Employment Type: Permanent
Industry: Banking & Financial Services

About the Role

Our client, a leading global financial institution, is seeking an experienced Technology Service Manager to oversee major incident management, service restoration, stakeholder communications, and operational resilience across critical banking platforms. The successful candidate will play a key role in ensuring high availability of customer-facing services while driving continuous improvements in incident response and operational excellence.

Key Responsibilities

Incident & Service Management

• Manage and coordinate major technology incidents impacting customers and business operations.
• Assess business impact and determine incident priority based on established severity frameworks.
• Mobilize technical support teams and facilitate incident bridges to drive rapid service restoration.
• Ensure timely escalation and execution of incident management processes.
• Coordinate problem management activities and support Root Cause Analysis (RCA) reviews.

Stakeholder & Business Communication

• Act as the primary liaison between technology teams and business stakeholders during incidents.
• Provide clear and timely updates to senior management, business leaders, risk teams, and operational stakeholders.
• Facilitate real-time communication channels and business bridges during major incidents.
• Maintain incident dashboards and reporting mechanisms for ongoing service disruptions.

Operational Excellence & Knowledge Management

• Ensure incidents, outage details, business impacts, and recovery actions are accurately documented.
• Support trend analysis, service reporting, and continuous improvement initiatives.
• Capture lessons learned and ensure preventive measures are implemented to reduce recurrence.
• Maintain knowledge repositories, operational documentation, and recovery procedures.

Strategy & Continuous Improvement

• Support initiatives focused on customer experience monitoring and service reliability.
• Drive automation and workflow improvements within incident management processes.
• Participate in operational resilience, business continuity, and failure analysis programs.
• Contribute to innovation initiatives that improve incident response and reduce service impact.

Risk & Governance

• Identify operational risks and control weaknesses, ensuring appropriate remediation and escalation.
• Participate in governance forums and provide operational metrics and compliance reporting.
• Support adherence to incident, problem, and change management processes.

Requirements

Mandatory

• Minimum 5 years of experience in Production Support, Site Reliability Engineering (SRE), IT Operations, or Technology Service Management within the banking or financial services sector.
• Strong experience in Incident Management, Problem Management, and Change Management.
• Solid understanding of Linux/Unix systems, networking fundamentals, and application architectures.
• Hands-on experience with monitoring and observability platforms such as Grafana, ELK, AppDynamics, ITRS, BMC, or equivalent tools.
• Excellent communication and stakeholder management skills.
• Willingness to work rotational shifts, including day and night shifts.

Preferred

• Experience with cloud technologies, Kubernetes, OpenShift, and containerized environments.
• Scripting or automation experience using Python, Shell, or similar languages.
• Experience working in highly regulated industries.
• Exposure to ServiceNow, CI/CD pipelines, and modern SRE practices.

What You'll Bring

• Strong crisis management and decision-making capabilities.
• Ability to communicate effectively with both technical and non-technical audiences.
• Customer-focused mindset with a passion for service reliability and operational excellence.
• Experience managing high-severity incidents in complex enterprise environments.
• Continuous improvement mindset with a focus on automation and operational efficiency.

Product Owner – IAM Authentication (NextGen)

We are looking for an experienced Product Owner to lead the strategy and delivery of next-generation Identity & Access Management (IAM) and Authentication capabilities. The role focuses on modernizing authentication platforms, strengthening API and cloud identity security, and driving passwordless and Zero Trust initiatives across the enterprise.

Key Responsibilities

• Drive the roadmap for IAM Authentication and Secrets Security platforms.
• Lead modernization initiatives across Identity Providers (IDP), API security, cloud identity, and authentication services.
• Partner with architecture, engineering, security, and business stakeholders to deliver scalable IAM solutions.
• Champion modern authentication technologies including MFA, FIDO2/passkeys, adaptive authentication, and Zero Trust models.
• Manage product backlog, delivery priorities, governance, and stakeholder alignment.
• Define KPIs around authentication reliability, security posture, operational efficiency, and user experience.
• Support enterprise-wide IAM transformation and consolidation initiatives.

Required Experience

• 15+ years of experience within Cybersecurity, IAM, or Enterprise Technology environments.
• Strong Product Owner / Technical Security leadership experience within large enterprise or banking environments.
• Hands-on knowledge of IAM technologies such as:
  • Entra ID / Azure AD
  • HashiCorp Vault
  • CyberArk
  • OAuth, OpenID Connect, SAML
  • API Security & Zero Trust architectures
• Experience with cloud identity, authentication modernization, and IAM governance.
• Familiarity with Agile delivery methodologies and enterprise-scale transformation programs.
• Strong stakeholder management and communication skills.

Preferred

• CISSP, CISM, GIAC, or similar security certifications.
• Certified Scrum Product Owner (CSPO) is advantageous.
• Experience within financial services or highly regulated environments.

Senior Site Reliability Engineer (SRE)

📍 Singapore

About the Role

We are partnering with a globally recognised digital entertainment and streaming platform that serves millions of users worldwide across web, mobile, and connected devices. The business operates at massive scale across multiple regions and is known for delivering highly available, secure, and performant streaming experiences to a global audience.

As part of their continued growth, they are looking for a Senior Site Reliability Engineer (SRE) to join their Singapore team. This position will play a key role in building scalable infrastructure, improving platform reliability, driving automation, and enabling engineering teams to operate efficiently at scale.

You will work within a high-performing engineering environment focused on cloud-native technologies, distributed systems, reliability engineering, observability, security, and developer productivity.

Key Responsibilities

• Collaborate closely with software engineering teams to design and build scalable platform and infrastructure solutions.
• Drive and champion SRE best practices across engineering teams.
• Lead Incident Management processes, Capacity Planning initiatives, and Service Level Objective (SLO) implementations.
• Automate operational and infrastructure workflows using Infrastructure-as-Code principles.
• Build internal tools, automation frameworks, and AI-driven engineering solutions to improve developer productivity and reduce operational toil.
• Continuously improve platform reliability, scalability, performance, and security.
• Define engineering standards, best practices, and operational guidelines across teams.
• Embed security and cost optimization (FinOps) practices into the software development lifecycle.
• Participate in architectural discussions and contribute to long-term platform strategy.
• Mentor junior engineers and provide technical leadership within the organization.
• Participate in on-call rotations to ensure platform reliability and service availability.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, or a related discipline.
• Minimum 5 years of experience in:
  • Site Reliability Engineering (SRE)
  • DevOps Engineering
  • Platform Engineering
• Strong experience in backend engineering and distributed systems.
• Hands-on experience with containerization and orchestration technologies such as:
  • Docker
  • Kubernetes
• Strong cloud infrastructure experience with at least one of the following:
  • Google Cloud Platform (GCP)
  • Amazon Web Services (AWS)
  • Microsoft Azure
• Solid understanding of:
  • Linux / Unix systems
  • Networking fundamentals
  • Scalability and high availability concepts
• Experience managing or supporting large-scale production systems.
• Familiarity with:
  • Infrastructure as Code (IaC)
  • CI/CD pipelines
  • Observability and monitoring tools
  • Performance engineering concepts
• Strong problem-solving skills with the ability to troubleshoot complex technical issues.
• Interest or exposure to AI/LLM tooling, automation agents, or AI-assisted engineering workflows is highly advantageous.

Preferred Technical Exposure

Exposure to technologies such as:

• Kubernetes (GKE preferred)
• Cloud-native infrastructure
• CI/CD platforms
• PostgreSQL
• Redis
• Datadog
• Spinnaker
• Cloud Build
• Multi-region deployments
• Security engineering / WAF solutions
• FinOps / Cloud cost optimization

What’s on Offer

• Opportunity to work on globally scaled systems serving millions of users.
• Exposure to modern cloud-native and distributed system architectures.
• Strong engineering culture focused on innovation, automation, and reliability.
• Regional and global collaboration opportunities.
• High-impact role with visibility across engineering teams.
• Opportunity to work with emerging AI technologies within engineering operations.

Job Description – Presales Consultant / Solutions Architect (Indonesia)

Overview

A leading global telecommunications and wireless networking solutions provider is seeking a technically strong and customer-focused Presales Consultant / Solutions Architect to support business growth across Indonesia.

This role will be responsible for engaging customers, understanding technical requirements, designing end-to-end networking solutions, and supporting the sales team throughout the solutioning and bid process. The ideal candidate will possess strong expertise in telecommunications infrastructure, wireless networking, microwave technologies, IP networking, and enterprise connectivity solutions.

The successful candidate must be able to bridge technical and commercial discussions while delivering high-quality solution presentations and technical proposals to customers and partners.

Position

Presales Consultant / Solutions Architect – Indonesia

Location

Jakarta, Indonesia

Key Responsibilities

• Work closely with the sales team to support customer engagements and business development activities.
• Understand customer technical and business requirements and translate them into tailored networking solutions.
• Design and propose end-to-end telecom and wireless networking architectures.
• Conduct technical presentations, workshops, demonstrations, and solution discussions with customers.
• Prepare high-quality technical proposals, solution designs, BoQs, RFIs, RFPs, and tender responses.
• Provide technical consultation on:
  • Microwave & wireless backhaul
  • IP/MPLS networking
  • Network modernization
  • Enterprise connectivity
  • Private wireless networks
  • Telecom infrastructure solutions
• Support proof-of-concepts (POCs), solution validation, and customer testing activities.
• Collaborate with product management, engineering, and delivery teams to ensure technical feasibility and successful project execution.
• Assist in competitor analysis and positioning of solutions.
• Stay updated on industry trends, emerging technologies, and market developments within the telecommunications sector.
• Build trusted relationships with customer technical teams, architects, and decision-makers.

Requirements

• Bachelor’s Degree in Telecommunications, Electrical Engineering, Computer Engineering, IT, or related field.
• Minimum 5–10 years of experience in Presales, Solution Architecture, Network Engineering, or Technical Consulting within telecommunications or networking industries.
• Strong technical expertise in:
  • Microwave & wireless transport solutions
  • IP networking & routing
  • MPLS technologies
  • Carrier Ethernet
  • Network infrastructure
  • Enterprise or service provider networks
• Ability to design scalable and resilient network solutions.
• Experience responding to RFIs/RFPs/tenders.
• Strong presentation and communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Experience engaging telecom operators, ISPs, government projects, or enterprise customers is highly advantageous.
• Professional certifications such as CCNA, CCNP, JNCIP, HCIP, or equivalent are a plus.
• Fluent in English and Bahasa Indonesia.

Preferred Background

Candidates may come from:

• Telecommunications Vendors
• Wireless Infrastructure Companies
• IP Networking Vendors
• System Integrators
• Managed Network Service Providers
• Enterprise Networking Firms

Key Success Metrics

• Technical win rate
• Quality and accuracy of solution designs
• Customer satisfaction and technical credibility
• Successful tender and proposal support
• Cross-functional collaboration effectiveness
• Contribution to revenue-generating opportunities

Attractive Features of the Role

• Opportunity to work on large-scale telecom and connectivity projects
• Exposure to next-generation wireless and IP networking technologies
• Regional collaboration opportunities
• Customer-facing technical leadership role
• Dynamic and fast-paced technology environment

Job Description – Sales Manager (Indonesia)

Overview

A leading global telecommunications and wireless networking solutions provider is seeking a highly driven and commercially focused Sales Manager to lead business growth across Indonesia. The ideal candidate will possess strong experience in telecommunications infrastructure sales, channel management, and enterprise engagement within the wireless backhaul, microwave, IP networking, or telecom solutions space.

This role will be responsible for driving revenue growth, managing strategic customer relationships, identifying new business opportunities, and positioning innovative networking solutions to telecom operators, service providers, system integrators, and enterprise clients.

Position

Sales Manager – Indonesia

Location

Jakarta, Indonesia

Key Responsibilities

• Drive revenue growth and achieve sales targets across Indonesia.
• Develop and execute strategic account plans for telecom operators, ISPs, enterprise customers, and channel partners.
• Identify, develop, and close new business opportunities within the telecommunications and networking market.
• Build strong relationships with key stakeholders including C-level executives, procurement teams, engineering teams, and partners.
• Promote wireless transport, microwave, IP networking, private network, and connectivity solutions.
• Work closely with presales, engineering, and delivery teams to ensure successful solution positioning and project execution.
• Manage the full sales lifecycle from lead generation, qualification, proposal submission, negotiation, and contract closure.
• Conduct market analysis and monitor competitor activities to identify market trends and growth opportunities.
• Collaborate with regional leadership on forecasting, pipeline management, and go-to-market strategies.
• Participate in industry events, customer meetings, and networking activities to strengthen market presence.
• Maintain accurate sales forecasting and CRM reporting.

Requirements

• Bachelor’s Degree in Engineering, Telecommunications, Business, or related discipline.
• Minimum 7–12 years of sales experience within telecommunications, networking, wireless infrastructure, or enterprise technology solutions.
• Strong understanding of:
  • Microwave & wireless backhaul solutions
  • IP networking
  • Telecom infrastructure
  • Service provider technologies
  • Enterprise connectivity solutions
• Proven track record of achieving or exceeding sales targets in Indonesia.
• Existing relationships with Indonesian telecom operators, ISPs, government-linked projects, or enterprise clients is highly advantageous.
• Strong commercial acumen and negotiation skills.
• Ability to engage both technical and business stakeholders.
• Experience working with regional or multinational technology vendors is preferred.
• Excellent communication and presentation skills in English and Bahasa Indonesia.
• Self-motivated, entrepreneurial, and capable of working independently.

Preferred Background

Candidates may come from backgrounds such as:

• Telecom Network Vendors
• Wireless Infrastructure Providers
• IP Networking Companies
• System Integrators
• Managed Service Providers
• Enterprise Connectivity & Infrastructure Firms

Key Success Metrics

• Revenue growth and quota achievement
• Expansion of strategic accounts
• New logo acquisition
• Pipeline generation and forecasting accuracy
• Partner and customer relationship development
• Market penetration within Indonesia

Attractive Features of the Role

• Opportunity to work with cutting-edge telecom and wireless networking technologies
• Exposure to major telecom and infrastructure projects
• Regional collaboration and career growth opportunities
• High-impact commercial role with strong visibility to leadership
• Dynamic and fast-growing technology environment

Network & Systems Engineer

About the Role

We are seeking a Network & Systems Engineer to support the stability, security, and performance of enterprise IT environments. This role is suited for a mid-level professional with solid experience in network administration, infrastructure support, and virtualization technologies.

You will play a key role in ensuring reliable IT operations, maintaining secure network environments, and supporting ongoing infrastructure initiatives. This is an excellent opportunity for someone who enjoys working across networking, systems, and virtualization while contributing to business-critical technology operations.

What You’ll Be Working On

Network Infrastructure Management

• Configure, maintain, and troubleshoot network infrastructure including switches, routers, and firewalls.
• Implement and manage network security controls such as firewall rules and VPN configurations.
• Monitor network performance and ensure high availability across systems.

Systems & Virtualization Support

• Manage and support virtualization platforms, including VMware environments (ESXi, vCenter).
• Assist with Windows and Linux server administration, including updates, patching, and performance tuning.
• Support infrastructure upgrades, migrations, and implementation projects.

Operational Excellence

• Maintain accurate technical documentation for network and system configurations.
• Contribute to continuous improvements that enhance system reliability and operational efficiency.

What We’re Looking For

Technical Qualifications

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• 3–5 years of hands-on experience in network and systems administration.
• Experience working on Government projects in Singapore. 
• Strong understanding of networking fundamentals, including TCP/IP, VLANs, routing, and switching.
• Experience configuring and managing firewalls such as Fortinet, Palo Alto, or Cisco ASA.
• Familiarity with VMware virtualization technologies.
• Working knowledge of Windows and Linux server environments.
• Strong troubleshooting and analytical skills.
• Relevant certifications such as CCNA are advantageous.

Nice-to-Have Skills

• Experience using network monitoring tools such as PRTG.
• Exposure to cloud platforms such as AWS, Azure, Microsoft 365, or Google Workspace.

Personal Attributes

• Strong communication and collaboration skills.
• A proactive mindset with strong attention to detail.
• Ability to troubleshoot effectively and adapt to evolving technical environments.

Why This Role Matters

Technology environments today require reliability, security, and scalability. In this role, you will help ensure IT systems remain resilient and future-ready, supporting business continuity and growth through strong infrastructure foundations.

Job Summary

We are seeking an experienced Product Owner – Authentication & Secrets Security to support secure and innovative digital banking services across a diverse regional footprint, including India and Malaysia.

This role sits within the Information & Cyber Security (ICS) function and plays a critical role in delivering enterprise-wide cybersecurity initiatives across identity and access management, authentication, and secrets management domains.

You will be part of a forward-thinking cybersecurity portfolio team responsible for shaping the future of passwords, authentication, and secrets management capabilities. The role operates in a globally distributed environment, collaborating across multiple functions and geographies to deliver innovative digital solutions that enhance user experience, security posture, and operational efficiency.

Working within agile delivery frameworks, you will drive transformation initiatives and continuous improvement practices that directly influence secure digital experiences for customers and internal platforms.

Key Responsibilities

As the Product Owner for Authentication & Secrets Security, you will own the product vision, roadmap, and execution strategy for enterprise secrets management and authentication platforms.

Key responsibilities include:

Product Strategy & Ownership

• Define and manage the product vision, roadmap, and lifecycle for enterprise secrets management platforms.
• Lead the evolution of next-generation authentication methods, including passwordless authentication and unified secrets security frameworks.
• Oversee lifecycle management of application and infrastructure secrets, API keys, certificates, and credentials across hybrid cloud and on-premises environments.
• Ensure alignment of authentication solutions with enterprise security, compliance, and regulatory requirements.

Delivery & Agile Execution

• Manage and prioritize the product backlog to balance business value, risk, and security mandates.
• Drive agile delivery practices using Scrum, Kanban, or hybrid frameworks.
• Monitor delivery health and ensure achievement of key performance indicators (KPIs) and milestones.
• Continuously assess and mitigate delivery and security risks.

Stakeholder Collaboration

• Collaborate closely with engineering, architecture, compliance, cybersecurity, and business teams.
• Facilitate cross-functional alignment to deliver secure, scalable, and user-centric solutions.
• Translate complex technical requirements into actionable product deliverables.

Innovation & Security Enhancement

• Champion innovation within authentication and secrets management, particularly in environments managing non-human identities and digital assets.
• Support integration of modern authentication technologies and secure DevSecOps pipelines.
• Promote continuous improvement and operational excellence across security delivery practices.

Skills & Experience

The ideal candidate will bring strong technical and product leadership experience within large, complex enterprise environments, preferably within banking or regulated industries.

Required Skills

• Proven experience as a Product Owner delivering cybersecurity or IAM-related platforms.
• Strong experience with Agile delivery methodologies, including Scrum, Kanban, and hybrid models.
• Hands-on knowledge of Identity and Access Management (IAM) and Secrets Management technologies such as:
  • HashiCorp Vault
  • Azure Key Vault
  • CyberArk
  • Entra ID
  • OpenAM
• Understanding of authentication protocols and modern identity architectures.
• Experience integrating security into CI/CD pipelines and DevSecOps environments.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience managing large-scale delivery lifecycles across distributed teams.
• Excellent communication skills with the ability to simplify complex technical concepts.
• Strong analytical and risk management mindset within cybersecurity environments.
• Familiarity with cybersecurity governance, standards, policies, and regulatory frameworks.
• Proficiency with collaboration and agile tools such as:
  • MS Office
  • SharePoint
  • Confluence
  • Agile backlog management tools

Preferred Experience

• Experience working in banking, financial services, or regulated industries.
• Exposure to passwordless authentication technologies and secrets lifecycle automation.
• Experience working with hybrid cloud environments (on-premises and cloud).
• Understanding of non-human identity security and machine identity management.

CYBER THREAT HUNTER - SINGAPORE

What the role is:

The Advanced Cybersecurity Division plays a critical role within client's organization by applying cybersecurity expertise to support various operational and developmental activities, with strong focus on emerging technologies such as 5G and Cloud. As Singapore's economy continues to digitalize, an effective wireless communications infrastructure is key to support Singapore's digital economy, and this division ensures that our digital infrastructure remains secure against evolving cyber threats.

You will be part of a dynamic team, which aims to:

• Proactively identify and neutralize advanced cyber threats targeting Singapore's critical digital infrastructure, reporting to the Advanced Cybersecurity Division leadership.

What you will be working on:

• Design and deliver comprehensive Cyber Threat Hunting programmes to protect Singapore's digital infrastructure
• Perform advanced threat hunting activities, including hypothesis creation, search queries and detailed reporting of findings
• Manage and coordinate threat hunts with asset owners and security teams across various sectors
• Analyse system and network logs and forensic images to identify sophisticated threats and attack patterns
• Draft comprehensive reports and present critical findings to stakeholders and senior management
• Proactively track emerging cyber threats to ensure threat hunting capabilities remain current and effective
• Participate in cyber security exercises and incident response activities
• Provide expert cybersecurity advice on threat vectors, risk assessment and mitigation measures

What we are looking for:

• Background in Engineering, Computer Science, Information Security or equivalent qualification
• Minimum 3 years of work experience in information security with hands-on threat hunting experience
• Relevant GIAC certifications such as GCFA (GIAC Certified Forensic Analyst) or GCFR (GIAC Certified Forensic Examiner)
• Proven experience in threat hunting methodologies and risk assessment frameworks
• Strong analytical mindset with exceptional attention to detail for identifying subtle threat indicators
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders and present complex technical findings

Cybersecurity Data Analyst

Overview

We are looking for a Cybersecurity Data Analyst to join a data-driven cyber operations team focused on identifying emerging threats and strengthening overall cybersecurity posture. This role involves analyzing large datasets to detect patterns, uncover potential risks, and support proactive threat mitigation efforts.

You will work closely with cybersecurity teams to generate actionable intelligence and enable timely intervention against potential cyber threats.

Key Responsibilities

• Analyse, correlate, and interpret large datasets to identify trends, anomalies, and potential threats
• Develop and test threat hunting hypotheses using data analytics techniques
• Visualise data and generate insights to support decision-making
• Produce actionable intelligence and share findings with relevant stakeholders for timely response
• Collaborate with cybersecurity teams to support proactive threat detection and mitigation
• Translate complex data insights into clear reports and presentations for senior stakeholders

Requirements

• Degree in Computer Science, Computer Engineering, Mathematics, Statistics, Data Science & Analytics, or equivalent
• At least 3 years of experience in data analysis, data transformation, and quantitative analytics
• Strong understanding of cybersecurity concepts; relevant certifications are an advantage
• Knowledge of statistical techniques (e.g., regression analysis, distributions, hypothesis testing)
• Experience working with big data tools and frameworks such as Hadoop, Hive, or Spark
• Proficiency in writing complex SQL queries
• Domain knowledge in Computer Networking, Network Security, or System Security is preferred
• Strong communication, presentation, and report-writing skills
• Self-motivated, fast learner with the ability to quickly adapt to new technologies and domains

Additional Information

• Compensation will be commensurate with experience
• Only shortlisted candidates will be contacted

Cyber Threat Intelligence Analyst (Lead)

Overview

We are seeking an experienced Cyber Threat Intelligence Analyst to lead and contribute to threat intelligence operations within a critical sector. This role focuses on monitoring the threat landscape, producing actionable intelligence, and supporting proactive cybersecurity measures.

You will work closely with cross-functional teams to identify emerging threats, assess risks, and provide strategic insights to enhance overall security posture.

Key Responsibilities

• Collaborate with a team of threat intelligence analysts to maintain situational awareness across targeted sectors
• Monitor and analyse threat actor tactics, techniques, and procedures (TTPs) to produce timely and relevant intelligence
• Define and refine intelligence requirements, including identifying appropriate data sources for analysis
• Research cyber threats impacting infrastructure and systems, and recommend mitigation strategies
• Develop threat use cases and detection signatures to identify potential attacks
• Produce intelligence deliverables such as ad-hoc threat reports, monthly trend analyses, and annual threat landscape reports
• Deliver briefings and presentations to stakeholders, including senior management and technical teams
• Support cyber incident investigations, risk assessments, malware analysis, and cyber exercises
• Ensure documentation of processes, methodologies, and intelligence workflows is maintained and updated

Requirements

• Diploma in Information Security, or a Bachelor’s degree in Computer Science, Engineering, Information Security, or equivalent
• Minimum 5 years of experience in threat intelligence, with at least 1 year in a leadership or mentoring capacity
• Proven experience delivering threat briefings to senior stakeholders, operational teams, and clients
• Experience in publishing threat intelligence reports, vulnerability research, and incident assessments
• Strong familiarity with frameworks such as MITRE ATT&CK, including indicators of compromise (IOCs) and mitigation strategies
• Hands-on experience with Threat Intelligence Platforms and their integration with security tools
• Knowledge of telecommunications, media technologies, or enterprise IT environments is advantageous
• Experience in network traffic/log analysis, digital forensics, or malware analysis
• Exposure to Endpoint Detection & Response (EDR) tools and detection engineering is a plus
• Understanding of network and operating system security (Windows, Linux), cloud, or application security
• Relevant certifications such as CREST CCTIM/CRTIA/CPTIA or GIAC (GCFA, GREM, GCFE, GCIH) are preferred
• Strong analytical thinking and problem-solving skills
• Good communication and interpersonal skills

Additional Information

• Compensation will be commensurate with experience
• Only shortlisted candidates will be contacted

Penetration Tester

Overview

We are looking for a skilled Penetration Tester to join a cybersecurity team responsible for identifying vulnerabilities and strengthening system defenses. This role involves designing and executing penetration testing programs, simulating real-world attack scenarios, and providing actionable recommendations to enhance security posture.

Key Responsibilities

• Design, plan, and execute penetration testing programs across systems, networks, and applications
• Conduct research on attacker tactics, techniques, and procedures (TTPs) to enhance testing methodologies and tools
• Participate in cybersecurity exercises and simulations
• Develop and execute realistic attack scenarios for testing and training purposes
• Perform penetration testing activities in coordination with system and asset owners
• Identify vulnerabilities and provide risk-based recommendations for remediation
• Prepare detailed reports and present findings to technical and non-technical stakeholders

Requirements

• Degree in Information Security, Computer Science, Engineering, or equivalent
• Minimum 5 years of experience in information security, with hands-on penetration testing experience
• OSCP (Offensive Security Certified Professional) or equivalent certification is required
• Strong understanding of network security, application security, and common attack vectors
• Experience with cloud technologies and environments is an advantage
• Strong analytical mindset with a passion for problem-solving and security challenges
• Good communication and interpersonal skills

Additional Information

• Compensation will be commensurate with experience
• Only shortlisted candidates will be contacted

Assistant Manager, Cybersecurity Resilience & Governance (Shift Role)

Full-Time | Hybrid

Overview

We are seeking an Assistant Manager to support cybersecurity resilience and governance efforts within a critical operations environment. This role involves monitoring and managing incidents affecting digital infrastructure and services, while contributing to regulatory and resilience initiatives.

You will be part of an operations-focused team responsible for maintaining situational awareness and ensuring the security and resilience of key digital and communication systems.

Key Responsibilities

• Manage and respond to incidents impacting digital infrastructure and communication services
• Monitor network and system information feeds within an operations or command centre environment
• Conduct horizon scanning to identify and assess emerging incidents and threats regionally and globally
• Perform root cause analysis on incidents and support follow-up actions, including regulatory or enforcement measures
• Assist in the development, review, and enhancement of policies, frameworks, and initiatives related to cybersecurity resilience
• Collaborate with internal and external stakeholders to support incident management and resilience efforts

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent (other disciplines considered with relevant experience)
• 2–3 years of experience in the infocomm, cybersecurity, or related field
• Knowledge of cloud technologies, digital infrastructure, and communication networks is an advantage
• Strong analytical thinking, writing, and communication skills
• Ability to work independently and collaboratively in a team environment
• Strong stakeholder management and engagement skills
• Willingness and ability to work 12-hour shift rotations

Cybersecurity Governance & Compliance Specialist

Full-Time | Hybrid

Overview

We are looking for a seasoned cybersecurity professional with an IT audit, consultancy, or GRC background to plan, manage, and execute governance and compliance initiatives. This role focuses on enhancing the reliability and confidence of digital and communication services by ensuring adherence to cybersecurity standards and regulations.

Key Responsibilities

• Ensure compliance with relevant regulations and conduct reviews of audit reports related to cybersecurity
• Track, validate, and follow up with operators on any identified gaps
• Collaborate with internal teams to administer the cybersecurity compliance framework for licensees
• Liaise with auditors to ensure completeness and assess overall compliance to required standards
• Develop reports on cybersecurity metrics and monitor Governance, Risk, and Compliance (GRC)-related KPIs
• Provide guidance on cybersecurity risk management, best practices, and assurance measures

Requirements

• Degree in Cybersecurity, Computer Science, Information Technology, or a related field
• 6+ years of experience in cybersecurity, technical audit, or GRC roles
• Strong knowledge of cybersecurity risk management frameworks and standards (e.g., NIST SP 800-53, ISO 27002)
• Familiarity with cybersecurity best practices including risk management, vulnerability management, and incident response
• Knowledge of cloud environments, security controls, and assurance practices
• Excellent written and verbal communication skills in English
• Strong stakeholder engagement and interpersonal skills; able to work under pressure and manage multiple tasks
• Relevant cybersecurity certifications such as CISSP, CISA, CISM, CRISC, or CCSP are a plus
• Experience and understanding of the digital and communication sector and its key risks is advantageous

Additional Information

• Hybrid work arrangement
• Compensation commensurate with experience
• Only shortlisted candidates will be contacted

Senior Data Center Networking Architect (Subject Matter Expert)

About the Team

The Networking team brings together expertise across network architecture, software-defined networking (SDN), network virtualization, and high-speed connectivity to build hyperscale infrastructure serving billions of users globally.

This team is responsible for designing and evolving next-generation data center networking architectures that deliver high performance, scalability, and resilience at global scale.

Role Overview

We are seeking a Senior Data Center Networking Architect (SME) with deep expertise in designing and architecting large-scale data center networks.

This role will focus on end-to-end network architecture, driving design standards, scalability strategies, and next-generation network evolution across hyperscale environments.

You will operate as a technical authority, influencing architecture decisions across data center, backbone, cloud, and edge networks.

Key Responsibilities

• Lead the architecture and design of hyperscale data center networks, including:
  • Spine-leaf / CLOS architectures
  • Fabric design and scalability models
  • High availability and fault-tolerant designs
• Define and drive network architecture standards, design principles, and best practices across global deployments
• Architect high-performance, low-latency, and highly scalable network fabrics to support massive workloads
• Design and optimize Layer 2 / Layer 3 network architectures, including:
  • BGP, EVPN-VXLAN overlays
  • MPLS and traffic engineering strategies
  • Underlay/overlay design
• Lead network evolution initiatives, including:
  • Disaggregated networking
  • SDN and network automation
  • Intent-based networking
• Collaborate with cross-functional teams (compute, storage, SRE, platform engineering) to ensure seamless integration of network architecture with infrastructure and applications
• Work closely with vendors, ODMs, and chipset providers on:
  • Hardware/software co-design
  • Network device evaluation and validation
• Provide SME-level guidance on:
  • Capacity planning and scaling strategies
  • Network performance optimization
  • Failure domain isolation and resiliency
• Contribute to global network strategy, including backbone, inter-DC connectivity, and hybrid cloud networking
• Travel may be required (15–30%)

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field
• 10–15+ years of experience in network design and architecture, with strong focus on data center environments
• Proven experience designing hyperscale data center networks
• Deep expertise in:
  • TCP/IP, BGP, OSPF, IS-IS
  • EVPN-VXLAN and modern DC fabrics
  • MPLS and traffic engineering
• Strong understanding of CLOS/spine-leaf architectures at scale
• Experience with network observability and telemetry (SNMP, NetFlow/sFlow, streaming telemetry)
• Hands-on experience with major network vendors and/or whitebox/disaggregated networking
• Ability to operate as a technical leader and SME across global teams

Preferred Qualifications

• Experience in hyperscale or cloud environments
• Strong knowledge of SDN, automation, and programmability (Python, APIs)
• Familiarity with merchant silicon (e.g., Broadcom, Barefoot)
• Experience with multi-cloud networking (AWS, GCP, Azure, etc.)
• Understanding of IPv6 and dual-stack architectures

What We’re Looking For

• A true SME in Data Center Networking Architecture
• Someone who designs at scale, not just operates networks
• Strong ability to translate business growth into scalable network design
• Experience influencing architecture decisions across global infrastructure

Digital Forensics Incident Responder

Overview

We are seeking a skilled Digital Forensics Incident Responder to join a cybersecurity team responsible for handling and investigating security incidents. This role requires strong technical expertise in digital forensics, incident response, and threat analysis to support ongoing security operations.

Key Responsibilities

• Support daily cybersecurity operations and ensure smooth incident response processes
• Collaborate with DFIR analysts to ensure timely detection, investigation, root cause analysis, and closure of security incidents
• Conduct investigations involving digital forensics, malware analysis, and log analysis
• Provide technical guidance on incident investigations and threat assessments
• Assist with task prioritization within the team
• Assess cybersecurity threats, vulnerabilities, and risks
• Maintain and update incident response playbooks and procedures
• Stay current with cybersecurity trends, threat intelligence, and threat actor tactics, techniques, and procedures (TTPs)
• Prepare and review incident reports for stakeholders

Requirements

• Diploma in Information Security, or a Bachelor’s degree in Computer Science, Engineering, Information Security, or equivalent
• Minimum 5 years of experience in cybersecurity incident response or digital forensics
• Relevant certifications such as GIAC GCFA, GCFE, or GCIH are preferred
• Hands-on experience with forensic tools (e.g., Magnet AXIOM, EnCase, X-Ways, FTK, Autopsy)
• Experience working in a Security Operations Centre (SOC) is an advantage
• Strong analytical and problem-solving skills with attention to detail
• Good communication and interpersonal skills
• Proactive mindset with a willingness to learn and adapt

Additional Information

• Compensation will be commensurate with experience
• Only shortlisted candidates will be contacted

• Define and drive the product vision, roadmap, and strategy for enterprise secrets management and authentication platforms.
• Own the lifecycle management of application and infrastructure secrets, including credentials, API keys, and certificates.
• Manage the product backlog for secrets security platforms such as vault technologies.
• Develop long-term roadmap initiatives to:
  • Improve enterprise security posture
  • Reduce manual credential handling
  • Eliminate static secrets
  • Enforce automated rotation and least-privilege access
• Align product initiatives with Zero Trust security principles and regulatory requirements.
• Evaluate emerging technologies such as:
  • Passwordless authentication
  • Passkeys
  • Adaptive authentication
  • Behavioral biometrics
  • Bot authentication
  • AI and digital asset security
• Track and monitor key metrics including reliability, adoption, latency, and credential exposure reduction.

• Own and manage the Agile product backlog, prioritizing features and improvements.
• Facilitate backlog grooming, sprint planning, and delivery planning sessions.
• Collaborate with engineering teams to deliver features aligned with roadmap commitments.
• Identify and mitigate delivery risks, dependencies, and operational issues.
• Ensure consistent delivery, health and achievement of defined OKRs.

• Translate complex technical requirements into business value propositions for leadership stakeholders.
• Align technology initiatives with broader business priorities and digital transformation goals.
• Partner with business owners to validate product outcomes and ensure benefits realization.
• Work with third-party vendors where applicable.

• Analyse and optimize end-to-end authentication and secrets management processes.
• Identify automation opportunities such as:
  • Self-service capabilities
  • Workflow automation
  • Platform integrations
• Ensure transparency, accountability, and continuous improvement across delivery processes.

• Act as the primary liaison between business teams, cybersecurity teams, and engineering teams.
• Communicate product strategy, roadmap, and performance to senior leadership and governance forums.
• Foster cross-functional collaboration across product, architecture, engineering, and security teams.
• Support development teams by providing technical security direction in collaboration with security architects.

• Establish strong governance across delivery tracking, reporting, and escalation processes.
• Ensure compliance with enterprise cybersecurity standards, risk management practices, and regulatory expectations.
• Maintain audit readiness through centralized tracking of secrets access and rotation.
• Identify risks proactively and ensure mitigation plans are implemented.

• Identity & Access Management leadership
• Cybersecurity architecture and engineering teams
• Technology and platform engineering teams
• Product owners, program managers, and delivery leads
• Infrastructure, SRE, testing, and production support teams
• Risk, compliance, and internal audit teams

• 15+ years of overall experience in technology, cybersecurity, or enterprise platforms.
• 5+ years experience as a Product Owner, Technical Security Manager, or similar leadership role.
• Experience delivering both strategic initiatives and operational services.

• Strong understanding of Identity & Access Management (IAM) concepts:
  • Authentication
  • Authorization
  • Identity lifecycle management
  • Access control models
• Experience with secrets management and vault technologies such as:
  • HashiCorp Vault
  • Azure Key Vault
  • CyberArk
• Familiarity with:
  • Active Directory and enterprise identity platforms
  • Cloud platforms (Azure / AWS)
  • CI/CD pipelines and DevSecOps
  • API-based authentication frameworks
• Knowledge of authentication technologies including Passwordless authentication and modern identity frameworks.

• Strong experience with Agile, Scrum, Waterfall, or hybrid delivery methodologies.
• Proven ability to manage complex enterprise programs and cross-functional teams.
• Experience interacting with senior leadership and technology executives.

• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving capabilities
• Ability to influence without authority in large organizations
• Strong focus on governance, compliance, and risk management

• Bachelor’s or master’s degree in engineering, Computer Science, Information Security, or related field.
• Professional certifications preferred:
  • CISSP
  • CISM
  • GIAC
  • Certified Scrum Product Owner (CSPO)

A leading global bank is seeking an Identity Threat Intelligence Analyst to support the Identity Threat Detection and Response (ITDR) program.

This role provides identity-focused threat intelligence, analysis, and detection insights to strengthen identity security capabilities. The analyst will assess identity threat coverage across existing security tools, support proof-of-value (PoV) initiatives, and translate threat intelligence into actionable detection scenarios and pilot-ready use cases across enterprise platforms.

RESPONSIBILITIES

• Analyse identity-focused threat intelligence and attacker techniques relevant to enterprise environments.

• Assess identity threat detection coverage across existing security platforms (e.g., identity monitoring and cloud security tools).

• Map identity threat scenarios across Active Directory, Entra ID, cloud platforms (Azure/AWS), UNIX, and hybrid infrastructure.

• Support proof-of-value (PoV) activities by validating threat scenarios against available detections and telemetry.

• Align identity threat scenarios with MITRE ATT&CK tactics and techniques.

• Translate threat intelligence into prioritized ITDR detection use cases and scenarios.

• Collaborate with ITDR engineers, IAM teams, and security operations to refine detection logic and response strategies.

• Support development and rollout of ITDR pilot capabilities for prioritized identity threats.

• Maintain documentation of identity threat scenarios, adversary techniques, and detection use cases.

• Produce threat intelligence reports, PoV findings, and program artefacts for governance and planning.

• Track emerging identity threats, attacker techniques, and industry trends.

SKILLS & EXPERIENCE

• 5+ years of experience in threat intelligence, cybersecurity analysis, or cyber defense.

• Strong understanding of identity and access management (IAM) technologies including Active Directory, Entra ID, privileged access, and non-human identities.

• Familiarity with cloud and hybrid environments including Azure, AWS, and enterprise infrastructure platforms.

• Knowledge of identity-based attack techniques and frameworks such as MITRE ATT&CK.

• Experience translating threat intelligence into detection use cases or security controls.

• Familiarity with security monitoring, detection engineering, or security operations.

• Strong analytical, research, documentation, and stakeholder communication skills.

QUALIFICATIONS

• Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or a related field.

• 7–9 years of overall cybersecurity experience preferred, with exposure to identity threat intelligence or ITDR programs.

KEY MEASURES

• Quality and relevance of identity threat intelligence analysis

• Contribution to ITDR PoV and pilot readiness

• Coverage of prioritized identity threat scenarios across supported platforms

• Effectiveness in translating threat intelligence into detection use cases

JOB SUMMARY

A leading global bank is seeking a Threats Architect within the Information & Cyber Security (ICS) – Identity & Access Management (IAM) organization to lead the strategy and architecture for identity access controls and identity threat detection and response capabilities.

This role defines and drives the roadmap for protecting the bank’s identities, platforms, and critical applications from identity-based attacks. The Threats Architect will address emerging risks including non-human identities (NHIs), Artificial Intelligence, and digital assets, while aligning cybersecurity capabilities with business and regulatory requirements.

The role works closely with cybersecurity, engineering, architecture, and risk teams and reports to the Head of IAM Threats Architecture and Controls.

RESPONSIBILITIES

Strategy & Architecture

• Define the strategy, roadmap, and architecture for identity threat detection and response capabilities.

• Leverage MITRE ATT&CK, MITRE DEFEND, and cyber threat intelligence to design detection and response controls.

• Address emerging risks related to AI, digital assets, and non-human identities.

• Serve as the subject matter expert for identity threats and identity security controls.

• Define capability metrics, KPIs, and reporting frameworks.

• Maintain IAM security standards, policies, and control documentation.

• Evaluate and support selection of identity security technologies.

Delivery & Collaboration

• Align cybersecurity capabilities with business priorities and strategic objectives.

• Partner with engineering, security operations, architecture, and risk teams to deliver capabilities.

• Translate security requirements into business outcomes and technology solutions.

• Provide technical leadership to engineers and architects working on identity security solutions.

• Collaborate with vendors and external partners where required.

Operations & Process

• Design and enhance identity access control and threat detection capabilities.

• Support automation, process optimization, and agile delivery practices.

• Develop and operationalize identity threat response runbooks with cyber operations teams.

Risk & Governance

• Ensure alignment with cybersecurity standards, regulatory requirements, and internal governance frameworks.

• Maintain audit readiness and centralized audit trails for identity security controls.

• Identify and manage program risks, dependencies, and escalations.

KEY STAKEHOLDERS

• IAM Threat Architecture and Controls teams

• Cybersecurity leadership and security operations teams

• Engineering and enterprise architecture teams

• Technology, infrastructure, and platform teams

• Risk, compliance, and audit functions

SKILLS & EXPERIENCE

• 15+ years cybersecurity experience, including 8+ years in cyber threat detection, response, or threat intelligence.

• Strong expertise in MITRE ATT&CK and DEFEND frameworks.

• Experience designing threat detection and response solutions.

• Knowledge of enterprise identity platforms (Active Directory, Entra ID, Okta, SailPoint).

• Familiarity with cloud platforms (Azure/AWS) and enterprise infrastructure security.

• Understanding of AI-related threats and non-human identity risks.

• Strong stakeholder management, communication, and strategic delivery skills.

• Experience in banking, financial services, or regulated industries preferred.

QUALIFICATIONS

• Bachelor’s degree in Cyber Security, Computer Science, Engineering, or related field.

• Relevant certifications such as GOSI, GSOA, GCIA, GEIR, or GCIH.

• Experience with security technologies including Microsoft Defender, CrowdStrike, Palo Alto Cortex, CyberArk, BeyondTrust, Entra ID, Okta, or SailPoint.