A global organisation is in the middle of a large, complex transformation. They need someone on the ground in Hong Kong to make sure it's done right and within the local reality — getting processes documented the right way, people genuinely ready for change, and leadership kept informed every step of the way.
You'll primarily work across three areas: shaping and reviewing how local processes are designed and documented, driving change management so adoption actually happens, and keeping governance tight so nothing gets lost between global and local.
Day to day, you'll be:
- Presenting process templates and methodology to local teams, then reviewing what they produce — checking for completeness, consistency, and the right level of detail
- Preparing and running local design workshops and post-playback configuration validation sessions
- Consolidating playback outputs and chasing open points until they're closed
- Maintaining the L4 Process Book, capturing local roles, interfaces, and any approved deviations from the global standard
- Running and refining Change Impact Assessments and building out the local Change Management Plan — covering communications, training, and readiness
- Preparing materials for local change activities and working alongside local Change Leads to get them executed
- Participating in weekly territory governance, tracking actions and decisions, and escalating risks or key decisions to the global programme when needed
You'll be a strong fit if you have:
- Solid experience on enterprise transformation programmes — ERP rollouts or similar global process standardisation work
- Hands-on ownership of L4 process documentation — swim lanes, role mapping, deviation handling — not just familiarity with it
- Change management artefacts you've personally built and delivered: impact assessments, change and training plans, readiness dashboards
- Experience reviewing and giving structured feedback on other people's process or change deliverables
- HK or APAC project background preferred
- HR programme experience is a plus; Prosci/ACMP certification and Cantonese/Mandarin are welcome bonuses
📍This is an urgent contract role and is based in Hong Kong.