A large global financial institution is looking for an M365 Copilot SME to lead the engineering, configuration, and governance of Copilot capabilities across its Microsoft 365 environment.

The organization operates across multiple countries and regions, with a strong focus on security, compliance, and responsible AI adoption. This role sits at the intersection of AI enablement, enterprise architecture, and end-user productivity.

This is an initial 12-month onsite contract role in Hong Kong.

Key Responsibilities:

• Design, build, and govern Copilot and agent solutions using Copilot Studio, including prompt design, knowledge grounding, and publishing controls

• Automate workflows and processes using Power Platform (Power Automate, Power Apps, Dataverse) to complement Copilot use cases

• Integrate Copilot and agents with enterprise data and services via Microsoft Graph API, ensuring correct authentication, permissions, and data access

• Implement enterprise-grade guardrails covering access controls, content boundaries, DLP, and information protection

• Measure adoption and productivity impact using Work IQ and telemetry; iterate on agent design based on data and user feedback

• Run end-to-end testing (functional, safety, regression) for prompts and agent solutions, and remediate issues as they arise

• Partner with data and platform teams to align Copilot scenarios to trusted data foundations, including Microsoft Fabric where applicable

Requirements:

• Hands-on experience delivering Copilot and/or agent solutions in a large, regulated enterprise environment

• Deep proficiency in Copilot Studio — connectors, actions, knowledge grounding, and lifecycle management

• Strong Power Platform skills across Power Automate, Power Apps, and Dataverse

• Practical experience integrating Microsoft Graph API across Teams, SharePoint, OneDrive, mail, calendar, and identity scenarios

• Solid understanding of prompt engineering patterns, grounding strategies, and responsible AI principles

• Ability to define and track success metrics using Work IQ and related analytics tools

• Familiarity with Microsoft Fabric for data sourcing, semantic modelling, and reporting

• Comfortable working across cultures and time zones in a global, matrixed organisation

Nice to have:

• Experience with enterprise change management and Copilot adoption programs

• Exposure to Microsoft Purview for data governance and compliance within Copilot environments

This is a strong fit for Microsoft AI practitioners who are equally comfortable in hands-on configuration and stakeholder engagement — and who can operate with confidence in a highly regulated, globally distributed environment.

About the job

We're looking for an autonomous back-end developer to own the engineering layer behind a Sales Performance Dashboard for a banking and financial services client, with particular emphasis on wealth management. This sits inside the Data & Analytics group, but it is an engineering build, not an analytics seat: the focus is shipping microservices and APIs that surface governed, entitlement-controlled data to dashboards and other consuming systems. The right candidate is comfortable navigating a layered bank data environment, owns problems end-to-end, and can turn shifting business asks into secure, production-grade technical solutions.

This is a 12-month contract onsite role in Hong Kong.

What You'll Be Doing

Backend & Microservices Engineering

• Architect, build, and operate the microservices layer that drives sales performance reporting
• Build secure, scalable REST APIs that connect this platform to other internal systems
• Hold services to production standards: performance, reliability, monitoring/observability, and clean operational practices

Data Ecosystem & Integration

• Partner with business and technical stakeholders to map how data moves end-to-end, including frontline workflows and finance-aligned metric definitions
• Connect to upstream and downstream sources, and help troubleshoot data quality issues affecting reporting
• Tune queries and access patterns so analytics/reporting workloads run efficiently in a banking context

Security, Access & Governance

• Build in strong protections for sensitive financial data
• Apply authorization models so what data a user sees lines up with their entitlements and governance rules

Stakeholder Engagement & Delivery

• Work directly with business stakeholders to pin down requirements and recommend workable technical approaches
• Partner with cross-functional teams, including offshore counterparts, to deliver in agile increments
• Adapt quickly to shifting priorities and push work through to completion without close supervision

What We're Looking For

Experience

• 5–8 years in backend/microservices engineering, API development, or other data-intensive engineering work
• Banking or financial services background strongly preferred; wealth management exposure (products, processes, or analytics) is a plus

Technical Skills

• Java + Spring Boot OR Python + FastAPI
• Strong REST API design, testing, and production-support experience

Data & Platform Fundamentals

• Comfortable working with relational/analytical data stores such as PostgreSQL, BigQuery, or similar
• Able to design, optimize, and debug queries and access patterns for reporting/analytics use cases

Engineering Practices

• Solid grounding in API security (OAuth/token-based auth, least-privilege access)
• Used to working in agile, iterative delivery cycles
• Comfortable with Git/GitHub for source control and team collaboration

Communication & Working Style

• Can explain technical trade-offs clearly to non-technical stakeholders, in writing and verbally
• Self-directed; comfortable diagnosing issues and driving toward resolution independently
• Reads/writes English fluently enough for daily collaboration with global teams

Nice to Have

• Frontend literacy (not required) enough to understand how backend/API choices ripple into the user experience
• Exposure to BI/dashboard tools such as Tableau, Power BI, or Looker
• Familiarity with GCP services (BigQuery, Cloud Storage, Cloud Functions) and/or containerized deployments
• Awareness of data security and regulatory expectations specific to banking

We're looking for a skilled professional to join a dynamic financial services environment, partnering with cross-functional teams to deliver innovative, business-focused solutions.

Key Responsibilities

• Collaborate with stakeholders to understand business challenges, define project scope, and establish measurable outcomes.
• Elicit, analyse, and document detailed business and functional requirements that are clear, complete, and testable.
• Evaluate existing business processes, identify improvement opportunities, and recommend practical, value-driven solutions.
• Lead workshops and facilitate discussions between business and technology teams to align on objectives and requirements.
• Contribute to Agile delivery by managing and refining product backlogs while supporting sprint planning and execution.
• Assess the impact of organisational change and help drive business readiness for new initiatives.
• Support system and user acceptance testing, ensuring solutions meet business expectations and quality standards.
• Prepare comprehensive documentation and assist with knowledge transfer to enable successful implementation.

About You

• 5–10 years of Business Analysis experience, ideally within the financial services sector.
• Strong analytical and problem-solving skills with the ability to translate business needs into effective solutions.
• Excellent communication and stakeholder engagement skills across both business and technical audiences.
• Experience working on digital transformation or enterprise change initiatives.
• Familiarity with Agile methodologies and collaboration tools such as Jira and Confluence.
• Experience with data analysis or SQL is advantageous.

Location & Requirements

• Based onsite in Hong Kong.
• Professional fluency in English is essential.
• Cantonese and Mandarin language skills are highly desirable.

A global organisation is in the middle of a large, complex transformation. They need someone on the ground in Hong Kong to make sure it's done right and within the local reality — getting processes documented the right way, people genuinely ready for change, and leadership kept informed every step of the way.

You'll primarily work across three areas: shaping and reviewing how local processes are designed and documented, driving change management so adoption actually happens, and keeping governance tight so nothing gets lost between global and local.

Day to day, you'll be:

• Presenting process templates and methodology to local teams, then reviewing what they produce — checking for completeness, consistency, and the right level of detail
• Preparing and running local design workshops and post-playback configuration validation sessions
• Consolidating playback outputs and chasing open points until they're closed
• Maintaining the L4 Process Book, capturing local roles, interfaces, and any approved deviations from the global standard
• Running and refining Change Impact Assessments and building out the local Change Management Plan — covering communications, training, and readiness
• Preparing materials for local change activities and working alongside local Change Leads to get them executed
• Participating in weekly territory governance, tracking actions and decisions, and escalating risks or key decisions to the global programme when needed

You'll be a strong fit if you have:

• Solid experience on enterprise transformation programmes — ERP rollouts or similar global process standardisation work
• Hands-on ownership of L4 process documentation — swim lanes, role mapping, deviation handling — not just familiarity with it
• Change management artefacts you've personally built and delivered: impact assessments, change and training plans, readiness dashboards
• Experience reviewing and giving structured feedback on other people's process or change deliverables
• HK or APAC project background preferred
• HR programme experience is a plus; Prosci/ACMP certification and Cantonese/Mandarin are welcome bonuses

📍This is an urgent contract role and is based in Hong Kong.

• Lead the end-to-end delivery of new initiative and prototype programs, ensuring alignment with defined scope, timelines, and quality standards
• Develop and maintain comprehensive program plans, governance structures, and reporting frameworks across multiple concurrent initiatives
• Partner with cross-functional stakeholders across business units, technical teams, and external collaborators in different regions
• Translate business needs into structured delivery plans and actionable roadmaps, incorporating data-driven and AI-enabled approaches where applicable
• Identify and manage program dependencies, risks, and issues, implementing proactive mitigation strategies
• Monitor and report program progress using established metrics, milestones, and key performance indicators
• Facilitate clear and consistent communication to ensure alignment, visibility, and transparency across all stakeholders
• Drive continuous improvement in delivery processes and promote operational efficiency and best practices

• Demonstrated experience in program or project management within complex, fast-paced environments
• Strong understanding of product or solution lifecycle processes, including early-stage development or launch phases
• Familiarity with AI/ML concepts and their practical application in business or operational contexts
• Excellent stakeholder engagement and communication skills, particularly in geographically distributed teams
• Ability to manage multiple priorities and deliver outcomes in a matrixed organizational structure
• Strong analytical thinking, problem-solving, and decision-making capabilities
• Experience collaborating with cross-regional teams and managing diverse stakeholder groups
• Professional certifications in program or project management (e.g., PMP, Agile, Scrum)
• Experience in large-scale transformation or strategic change initiatives
• Exposure to partner engagement models, distribution channels, or go-to-market processes
• Familiarity with innovation-led programs or digital transformation efforts

• Lead end-to-end delivery of AI-enabled tools, systems, and workflows—from requirements gathering through launch, adoption, and continuous improvement
• Define and manage program plans, including roadmaps, timelines, dependencies, and risk mitigation strategies
• Translate business needs into clear technical specifications and actionable product requirements
• Collaborate cross-functionally with engineering, product, and business stakeholders to ensure successful implementation and scalability
• Design, prototype, and implement AI-driven solutions, including automation workflows, integrations, and internal tools
• Evaluate, integrate, and optimize AI/ML capabilities (e.g., large language models, automation frameworks) within operational processes
• Contribute hands-on to technical development, including building, testing, and improving features and resolving issues
• Monitor system performance and iterate based on user feedback and data insights
• Partner with non-technical teams to understand workflows, identify pain points, and uncover opportunities for process improvement through AI
•  
•  
• Drive adoption of new tools and practices through effective change management and user enablement strategies
• Establish feedback loops with end users and ensure continuous enhancement of solutions
• Track and report on usage, impact, and performance metrics
• Adapt global or centralized solutions to meet local or business-specific needs
• Act as a key point of contact for AI-related initiatives within the organization
• Identify and execute opportunities for automation and efficiency improvements across teams

• Proven experience in technical program management or a similar role, with a track record of delivering complex, cross-functional initiatives
• Proficiency in at least one programming language (e.g., Python) and comfort working in a production code environment
• Hands-on experience contributing to software development workflows, including writing, reviewing, and deploying code
• Familiarity with AI/ML tools and concepts, such as large language models, prompt design, or workflow automation
• Strong ability to translate ambiguous business needs into structured requirements and executable plans
• Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences
• Demonstrated ability to drive adoption of new tools, processes, or systems across teams
• Experience working in cross-functional and/or distributed environments

• Exposure to working with non-technical business functions (e.g., operations, legal, communications)
• Experience with advanced AI architectures or frameworks (e.g., agent-based systems, retrieval-augmented generation, orchestration tools)
• Background in organizational change, transformation initiatives, or process improvement programs
• Experience working in multinational or regional environments

• Lead end-to-end delivery of strategic AI-driven transformation initiatives for Banking & Financial Services clients
• Define project scope, timelines, budgets, and resource plans; ensure delivery meets business objectives and client expectations
• Coordinate and manage cross-functional teams, ensuring alignment between business, operations, and technical stakeholders
• Act as the main point of contact for client stakeholders, building strong relationships and ensuring clear communication
• Translate business needs into structured project plans and actionable workstreams
• Drive adoption of new solutions by aligning stakeholders, managing change, and ensuring smooth implementation
• Establish strong project governance, including tracking progress, risks, and dependencies
• Ensure projects comply with relevant regulatory, risk, and governance standards
• Provide regular updates to senior stakeholders, highlighting progress, risks, and key decisions
• Identify opportunities to enhance client value and support ongoing business development efforts

• 8–12+ years of experience in project or program management, ideally within a consulting environment
• Proven experience delivering large-scale transformation initiatives in Banking & Financial Services
• Strong understanding of banking operations, risk, compliance, or customer processes
• Demonstrated ability to manage complex stakeholder environments, including senior and executive leadership
• Strong planning, organization, and problem-solving skills
• Experience leading cross-functional teams and working in fast-paced, client-facing environments
• Solid understanding of structured delivery approaches (Agile, Waterfall, or hybrid)
• Awareness of regulatory and governance considerations within financial services
• Excellent communication and presentation skills
• Bachelor’s degree or equivalent

• Lead end-to-end delivery of compliance and regulatory transformation initiatives across Banking & Financial Services clients
• Define project scope, timelines, budgets, and resource plans, ensuring alignment with regulatory priorities and business objectives
• Work closely with client stakeholders across compliance, risk, legal, and operations functions
• Translate regulatory requirements into structured programs, operating models, and implementation plans
• Drive implementation of compliance change initiatives (e.g., regulatory remediation, control enhancements, policy and process transformation)
• Coordinate cross-functional teams to ensure seamless execution across business and support functions
• Establish and manage project governance frameworks, including risk, issue, and dependency management
• Ensure adherence to applicable regulatory requirements, internal policies, and audit expectations
• Support stakeholder alignment and drive change adoption across impacted teams
• Provide regular updates to senior stakeholders, highlighting progress, risks, and key decisions
• Identify opportunities to enhance compliance efficiency and support broader transformation efforts

• 8–12+ years of experience in project or program management, preferably within consulting or financial services
• Proven experience delivering compliance, regulatory, or risk transformation programs in Banking & Financial Services
• Strong understanding of regulatory frameworks and compliance requirements (e.g., AML/KYC, regulatory reporting, conduct risk, financial crime, or prudential regulations)
• Experience working with compliance, risk, and control functions within financial institutions
• Demonstrated ability to manage complex stakeholder environments, including senior and executive leadership
• Strong planning, organization, and problem-solving capabilities
• Experience leading cross-functional teams and managing large-scale change initiatives
• Familiarity with structured delivery methodologies (Agile, Waterfall, or hybrid)
• Excellent communication and stakeholder management skills
• Bachelor’s degree or equivalent

SAP Technology Integration Lead 

A major SAP S/4HANA implementation programme in Indonesia is looking for a Senior Manager to lead the technology integration workstream end-to-end. The engagement involves designing and governing the full integration architecture between SAP S/4HANA and a complex landscape of third-party, legacy, and cloud systems — built on SAP Integration Suite (CPI). This is a leadership role with direct accountability for workstream delivery, integration governance, team management, and the client relationship at technical lead level.

Key responsibilities:

• Define the integration architecture and design patterns for the SAP S/4HANA programme — covering synchronous and asynchronous interfaces, API-led connectivity, and event-driven scenarios
• Lead design and hands-on governance of integration flows built on SAP Integration Suite / CPI — including iFlow standards, error handling frameworks, security, monitoring, and versioning
• Own the interface inventory and drive interface design workshops with functional workstream leads and client technical teams
• Govern integration testing across all layers — unit, SIT, and end-to-end — and own resolution of critical-path interface failures
• Manage a team of integration developers and analysts; responsible for code review standards, capacity planning, and delivery quality
• Engage at programme director and CTO level on the client side — presenting integration architecture decisions, managing scope, and handling escalations
• Identify and mitigate integration risks across the programme; raise issues proactively with the programme manager
• Contribute to PwC's integration practice: reusable assets, accelerators, and methodology development

Requirements:

• 10+ years in SAP or enterprise integration, with at least 3 years in an integration workstream lead or technical architect capacity on large-scale SAP programmes
• Deep hands-on expertise in SAP Integration Suite (CPI) — iFlow design, adapter configuration, error handling, and operational monitoring
• Strong command of integration patterns: synchronous vs. asynchronous, request-reply, publish-subscribe, event-driven
• Proven experience governing an integration team on a complex programme — standards, reviews, test governance, and delivery accountability
• Hands-on experience with SAP S/4HANA integration scenarios: IDoc, BAPI, OData, REST, SOAP
• Experience managing integration scope and architecture decisions with senior client stakeholders
• Prior delivery experience at a consulting firm (Big 4 or SAP partner) is strongly preferred

Nice to have:

• SAP API Management and SAP Event Mesh experience
• Exposure to SAP BTP beyond Integration Suite — BTP Extension Suite, CAP framework, or SAP Build
• Experience with SAP MDG integration hub design in multi-entity landscapes
• SAP Integration Suite certification

This role suits a senior integration specialist who is equally comfortable at the whiteboard designing an architecture, in the weeds reviewing an iFlow's error handling logic, and in the boardroom defending a technical decision to a CTO. Candidates from a pure PI/PO background without hands-on CPI delivery will find the technical bar of this role difficult to meet.

A major SAP S/4HANA implementation programme in Indonesia is looking for a SAP Basis Senior Associate to own day-to-day Basis administration, configuration, and support across the project landscape. The role sits within PwC's SAP practice and works closely with functional workstreams, the client's IT team, and the Basis Manager to keep the technical landscape stable and delivery-ready throughout the programme lifecycle.

Key responsibilities:

• Install, configure, and support SAP systems (S/4HANA, BW, Solution Manager) across the programme landscape
• Manage the transport management system (TMS), system copies, and landscape configuration
• Monitor system health: performance, availability, disk usage, work processes, and background jobs
• Administer SAP users, roles, authorisations, and security policies
• Apply SAP Support Packages, Enhancement Packages, and kernel patches
• Coordinate with infrastructure and database teams during key project milestones
• Troubleshoot Basis issues independently and escalate to the Basis Manager where appropriate
• Maintain technical documentation including landscape diagrams and operational runbooks

Requirements:

• 3–5 years of hands-on SAP Basis administration experience
• Working knowledge of OS platforms (Linux/Windows) and database platforms (HANA, Oracle)
• Familiarity with SAP Solution Manager or Cloud ALM for change and transport management
• Experience with S/4HANA installation or migration (greenfield or brownfield)
• Ability to work independently on assigned Basis tasks with minimal supervision

Nice to have:

• SAP BTP or SAP RISE exposure
• Experience supporting a go-live or cut-over weekend in a project context
• SAP Basis certification

This role suits a Basis consultant who is technically solid across the core Basis stack, comfortable working in a fast-paced project environment, and ready to step into client-side delivery — not just managed services operations.

A major SAP S/4HANA implementation programme in Indonesia is looking for SAP ABAP Developer Associates to join the custom development team. This is an entry-level consulting role — you will work under the guidance of Senior Associates and the ABAP Manager to develop assigned objects, learn PwC's delivery standards, and build the foundations of a consulting career in SAP technical delivery.

Key responsibilities:

• Develop assigned ABAP objects — reports, enhancements (BAdIs, user exits), forms, and interfaces — following Clean Core principles and OOP standards
• Execute unit testing and document results against provided technical specifications
• Support functional consultants during system integration testing (SIT) and user acceptance testing (UAT)
• Participate in daily stand-ups and explain task progress to the ABAP Manager and functional leads
• Follow SAP transport management procedures on the project landscape
• Participate in code reviews and act on feedback from senior developers
• Raise blockers and scope questions proactively rather than proceeding with assumptions

Requirements:

• 0–2 years of ABAP development experience, ideally in an S/4HANA context
• Foundational knowledge of ABAP syntax, OOP principles, and Clean Core concepts
• Exposure to at least one RICEFW object type (reports, enhancements, forms, interfaces)
• Ability to collaborate with functional consultants and work within a structured delivery team
• Bachelor's degree or Diploma (D3/D4) in Computer Science, Information Systems, or related field

Nice to have:

• Awareness of CDS Views, RAP model, or ABAP Test Cockpit
• SAP BTP interface or workflow exposure
• Experience in a formal greenfield S/4HANA implementation environment (e.g. at a consulting firm)

This role suits a motivated early-career ABAP developer who wants to build their consulting foundation on a real enterprise S/4HANA programme — and who is comfortable working under close supervision in a disciplined, fast-paced delivery environment.

A major SAP S/4HANA implementation programme in Indonesia is looking for a SAP Basis Manager to lead the Basis workstream end-to-end. This is a leadership role — you will own the technical landscape design, govern Basis standards across the team, serve as the primary technical Basis lead with the client, and be accountable for workstream delivery quality and timeline.

Key responsibilities:

• Lead the Basis workstream across the full programme lifecycle — from landscape setup through go-live and hyper-care
• Own technical landscape architecture decisions: system sizing, transport route design, security architecture, and DR strategy
• Manage a team of Basis consultants (Senior Associates and Associates) — task allocation, capacity planning, and quality review
• Serve as the primary client-facing Basis lead: attend steering committees, handle technical escalations, and manage client IT relationships
• Define and enforce Basis standards, runbooks, and operational procedures across the programme
• Oversee patching, upgrade, and system copy activities with full accountability for outcomes
• Coach and develop junior team members; contribute to PwC SAP practice building

Requirements:

• 6–9 years of SAP Basis experience, including demonstrated team or workstream lead accountability
• Deep expertise in S/4HANA landscape design and HANA DB administration
• Proven experience as a Basis lead on an SAP implementation programme (not only managed services)
• Experience managing client relationships at a technical lead or IT management level
• Strong knowledge of SAP Solution Manager or Cloud ALM for programme-level change management

Nice to have:

• SAP RISE or cloud migration experience (on-premise to SAP RISE)
• HANA system replication and high-availability configuration experience
• SAP BTP exposure
• SAP Basis certification

This role is for an experienced Basis professional who has moved beyond individual execution into genuine workstream leadership — comfortable owning architecture decisions, managing a team, and holding the technical relationship with a senior client counterpart.

A major SAP S/4HANA implementation programme in Indonesia is looking for a SAP ABAP Manager to lead the custom development workstream. This is a dual technical and people leadership role — you will own the ABAP architecture layer, set and enforce development standards, manage a team of ABAP developers, and serve as the primary technical escalation point for all custom development matters with the client.

Key responsibilities:

• Lead the ABAP development team across one or more functional workstreams — own delivery, quality, and timeline
• Define the custom development architecture: object design patterns, Clean Core governance, enhancement framework decisions, and integration approach
• Set and enforce ABAP coding standards, peer review processes, and ABAP Test Cockpit requirements across the team
• Own effort estimation, sprint planning, and capacity management for the development team
• Serve as the primary technical escalation point for ABAP issues; liaise directly with the client's technical leads
• Coach and develop Senior Associates and Associates on the team
• Contribute to PwC SAP practice development: reusable assets, internal knowledge sharing, recruitment support

Requirements:

• 6–9 years of ABAP development experience, including proven team or workstream lead accountability
• Deep expertise in modern S/4HANA ABAP — OOP, CDS Views, RAP model, BAPIs, RFCs, IDocs
• Experience leading an ABAP team on at least one full-cycle SAP implementation programme
• Strong client-facing communication skills — able to defend technical decisions and manage stakeholder expectations at a management level
• Clean Core mindset: able to govern a team's approach to extensibility without compromise

Nice to have:

• SAPUI5 / Fiori extensibility experience
• Experience contributing to technical proposals or pre-sales solution design
• SAP ABAP certification

This role is for a senior ABAP practitioner who has made the shift from expert individual contributor to technical leader — equally comfortable reviewing another developer's code, owning an architecture decision, and presenting a technical risk to a client steering committee.

About the Job

A financial services organisation with entities and business lines across APAC and Greater China is hiring a CoE Operating Model Consultant to lead the review and scaling of its Centre of Excellence operating model. The engagement covers the full design lifecycle — from current-state assessment through to target model design, nearshoring strategy, and implementation roadmap.

This role sits at the heart of the delivery team, working directly with senior stakeholders across multiple business lines and territories to ensure consistent, end-to-end CoE coverage across the region.

Key Responsibilities:

• Confirm project scope, stakeholder map, and interview plan; establish governance structure and reporting cadence; lead client kickoff and own weekly progress reporting
• Design and conduct stakeholder interviews and workshops; map existing CoE services and processes end-to-end; identify pain points, gaps, and risk areas
• Build a demand vs. capacity model to quantify resource distribution and workload gaps across entities
• Develop a comprehensive service catalogue defining scope, ownership, and eligibility for the target CoE
• Design RACI frameworks, governance forums, and escalation structures for the target operating model
• Define KPIs and SLAs to govern service quality and delivery accountability; assess tooling and controls requirements
• Facilitate validation workshops with senior stakeholders to stress-test and refine the target model design
• Evaluate and model local vs. nearshore/offshore delivery options including risk, control, regulatory, and cost implications
• Develop effort and cost estimates; produce a sequenced implementation roadmap and executive-ready business case
• Produce playbooks, templates, and a decision log to enable client self-sufficiency; support initial rollout planning

Requirements:

• Minimum 5–6 years of experience in management consulting or a senior in-house transformation role
• Proven experience designing CoE or shared services operating models — service catalogue, RACI, governance forums, KPI/SLA frameworks
• Hands-on nearshoring or offshoring strategy experience, including location model evaluation and risk/control assessment
• Strong senior stakeholder management and workshop facilitation skills across complex, multi-entity organisations
• Advanced Excel for capacity and demand modelling; strong PowerPoint for executive-ready output
• Banking or financial services sector experience in APAC and/or Greater China

Nice to Have:

• Cantonese and Mandarin for Hong Kong and GCR entity engagement
• Change management or organisational design certification
• Experience with controls and compliance frameworks in a regulated financial services environment

About the Role

A leading organization is seeking an Operations Analyst II to support the Operations Line 1B (Ops L1B) function in driving risk, control, governance, and regulatory initiatives across the Operations department.

This role partners closely with Ops L1B Country Leads and stakeholders across multiple operational functions to strengthen operational risk management, support regulatory reporting requirements, and contribute to remediation and control improvement programs.

Key Responsibilities

• Support Ops L1B Country Leads in the execution of key risk and control initiatives across Operations

• Assist in the delivery of the Operations Line 1B program, including:

• Risk and Control Self-Assessments (RCSA)
• Incident management activities
• Audit preparation and coordination
• Quality Assurance (QA) and complaints reporting
• Risk awareness initiatives
• Corrective action plan monitoring and tracking
• Reporting of key risk and audit issues
• Governance-related activities

• Collaborate with regional teams to support control testing activities and evaluate the design and operating effectiveness of key operational controls

• Support ad hoc projects and facilitate workshops related to current-state assessments, End User Computing Systems (EUCS), and Standard Operating Procedure (SOP) reviews and updates

• Provide assistance for newly introduced programs, including Operational Resilience initiatives for critical operations and Records Management programs

• Support quarterly clear desk inspection activities

• Manage annual FATCA and CRS reporting submissions to IRAS and perform related remediation activities in accordance with regulatory requirements

Requirements

• University degree with a minimum of 4 years of experience in risk management and/or insurance operations controls

• Good understanding of insurance operational processes and/or operational risk management principles

• Strong knowledge of key operational processes and an appreciation of how process gaps or control weaknesses can contribute to operational risk

• Proven ability to plan, coordinate, and execute initiatives while effectively managing competing priorities

• Strong stakeholder management and interpersonal skills, with the ability to engage and influence both senior leaders and middle management through practical, business-focused recommendations

• Self-motivated and capable of working independently with minimal supervision

• Highly organized, detail-oriented, and diligent in managing responsibilities and deliverables

• Awareness of external and global developments that may introduce risks or threats to the organization

• Excellent English communication skills, including written, verbal, and listening abilities

Ideal Candidate

This opportunity is well suited for professionals with experience in operational risk, controls, governance, or insurance operations who enjoy working across multiple stakeholders, supporting regulatory and risk management initiatives, and contributing to a strong risk and control environment within a complex operational setting.

SAP Analytics Cloud Planning Consultant

SAP Real Estate Flexible Management

SAP SuccessFactors EC Payroll

SAP SuccessFactors EC Benefits Consultant

• Manage end-to-end client onboarding, account opening, and periodic review processes for corporate and institutional clients, ensuring compliance with internal policies and regulatory requirements.
• Provide guidance and advisory support to front office and relationship management teams on AML, KYC, source of wealth, and client documentation matters.
• Review and validate client onboarding files, KYC records, and supporting documentation to ensure completeness, accuracy, and compliance standards are met.
• Act as a key point of coordination across stakeholders including compliance, financial crime, operations, legal, and business teams to facilitate timely onboarding and review outcomes.
• Support complex client cases involving sophisticated account structures, enhanced due diligence requirements, and higher-risk onboarding scenarios.
• Monitor onboarding and review pipelines, track outstanding requirements, and proactively escalate issues or delays to relevant stakeholders.
• Coordinate pre-screening activities, sanctions checks, transaction monitoring support, and other financial crime control processes where required.
• Drive process improvement initiatives to enhance onboarding efficiency, client experience, operational controls, and service delivery standards.
• Partner with technology, operations, and transformation teams to support workflow enhancements, automation initiatives, and process optimisation projects.
• Participate in client discussions and stakeholder meetings when required to support onboarding, remediation, or documentation-related matters.
• Ensure adherence to service level agreements, governance frameworks, and risk management standards across all onboarding and periodic review activities.
• Support remediation and uplift initiatives for existing client records to ensure ongoing compliance with evolving regulatory expectations.

• Bachelor’s degree in Business, Finance, Law, Risk Management, or a related discipline preferred.
• At least 5 years of experience in client onboarding, KYC, AML, client lifecycle management, or financial crime operations within banking or financial services.
• Strong knowledge of AML, KYC, source of wealth/source of funds assessments, sanctions screening, and client due diligence processes.
• Experience supporting onboarding and periodic review activities for corporate, institutional, or private banking clients.
• Familiarity with complex client structures, regulatory documentation requirements, and enhanced due diligence procedures.
• Strong understanding of financial crime compliance standards and regulatory expectations within banking environments.
• Proven ability to manage multiple stakeholders across front office, compliance, legal, operations, and risk teams.
• Strong organisational skills with the ability to manage competing priorities and deliver within tight timelines.
• Excellent communication and stakeholder management capabilities, including the ability to advise senior business stakeholders on compliance-related matters.
• Experience working with workflow tools, onboarding platforms, or case management systems is advantageous.
• Process improvement mindset with the ability to identify operational inefficiencies and recommend practical solutions.

• Partner with business, product, and technology stakeholders to gather, analyse, and document requirements for enhancements and transformation initiatives across trading and execution platforms.
• Translate business and product objectives into detailed functional specifications, user stories, process flows, acceptance criteria, and implementation documentation.
• Support the evolution and rollout of global execution and trading platforms, ensuring alignment with operational, regulatory, and strategic priorities.
• Conduct gap analysis on existing workflows, trading processes, and platform capabilities to identify opportunities for optimisation and scalability.
• Work closely with technology teams, vendors, and control functions to coordinate platform delivery, testing, integration, and deployment activities.
• Provide subject matter expertise across electronic trading workflows, including order routing, execution management, and trade lifecycle processes.
• Contribute to the design and enhancement of integrations between internal systems, brokers, and external trading venues using APIs and industry-standard messaging protocols.
• Support the development of scalable and resilient system interfaces to improve execution quality and operational efficiency.
• Ensure project deliverables comply with internal governance standards, regulatory requirements, and risk management frameworks related to trading activities.
• Participate actively in Agile delivery processes, including sprint planning, backlog refinement, stakeholder workshops, and cross-functional collaboration.
• Identify process improvement opportunities and recommend solutions that enhance platform performance, operational transparency, and user experience.

• Bachelor’s degree in Business, Finance, Information Technology, Computer Science, or a related discipline.
• At least 7 years of experience as a Business Analyst within financial services, capital markets, trading technology, or investment platforms.
• Strong understanding of Execution Management Systems (EMS), electronic trading environments, and end-to-end trade lifecycle workflows.
• Experience working with asset classes such as equities, fixed income, derivatives, funds, or structured products within institutional or wealth management environments.
• Hands-on experience supporting system integrations using APIs and industry-standard connectivity protocols such as FIX, REST, or HTTPS.
• Proven ability to produce high-quality business and functional requirements documentation for complex technology initiatives.
• Familiarity with Agile delivery methodologies and experience working within cross-functional product and technology teams.
• Strong analytical and problem-solving capabilities, with the ability to interpret complex business requirements and translate them into practical technology solutions.
• Understanding of regulatory and compliance considerations impacting trading and execution processes is highly advantageous.
• Excellent communication and stakeholder management skills, with the ability to engage effectively across senior business leaders, technology teams, and external partners.
• Ability to work effectively in fast-paced, high-pressure environments with multiple concurrent priorities.

Job Description

We are seeking a proactive and client-focused Account Manager to drive long-term customer value, strengthen strategic partnerships, and support business growth across key accounts. This role requires a trusted advisor who understands client challenges, delivers impactful solutions, and contributes to organizational success through strong relationship management, strategic planning, and consistent account performance.

Responsibilities:

• Manage client portfolios to ensure needs are understood and solutions are implemented successfully.

• Assist in designing and executing account plans that support revenue growth and profitability.

• Maintain ongoing communication with clients to strengthen relationships and ensure excellent service standards.

• Work closely with internal teams to ensure smooth execution of account initiatives and project deliverables.

• Identify new revenue opportunities through upselling and cross-selling within existing accounts.

• Contribute to the preparation and delivery of client presentations and performance reports.

• Track industry developments and adjust account strategies to remain competitive.

• Provide guidance and support to junior members of the account management team.

Requirements:

• 4–5 years of experience in IT services sales

• Experience in public sector clients with strong networks and stakeholder connections

• Proven background in account management (farming)

• Skilled in strategic account or cluster planning and developing growth propositions

• Experience in budgeting, revenue forecasting, and financial planning

• Bachelor’s degree or equivalent qualifications

• Demonstrated success in client leadership roles, consistently meeting sales and revenue targets while developing strong relationships

• Strong communication, leadership, and strategic planning abilities, with a track record of supporting business expansion

• Committed to continuous learning and staying up to date with industry and technology trends

Other Qualifications:

• Certified Account Executive (CAE), Certified Strategic Account Manager (CSAM) is a plus

Role Overview

We are seeking a skilled Salesforce Developer to spearhead the design, customization, and deployment of robust solutions on the Salesforce platform. In this role, you will act as the technical architect and execution lead for complex environments, transforming intricate business requirements into functional, scalable software. You will collaborate closely with cross-functional digital, CRM, and engineering teams to deliver high-impact digital experiences.

Key Responsibilities

• Architecture & Technical Leadership: Serve as the subject matter expert and lead engineer for Salesforce initiatives. Architect and implement tailored configurations, integrations, and custom developments to solve complex technical hurdles.

• Full-Stack Salesforce Development: Build and optimize solutions using a mix of declarative tools and programmatic code. This includes developing Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, automated flows, and advanced workflows.

• API & System Integration: Design and maintain secure connections between Salesforce and external applications using the Salesforce API framework alongside third-party APIs.

• Front-End Enhancements: Create, customize, and maintain modern Lightning Community templates and interactive UI components.

• Collaboration & Business Analysis: Partner with internal stakeholders, leadership, and the Digital Center of Excellence to gather functional requirements, translate business needs into technical designs, and provide proactive progress updates.

• Quality Assurance & Support: Conduct thorough unit testing, execute bug fixes, and handle ad-hoc technical analysis or special projects as required.

• Project Execution: Manage multiple concurrent project streams under tight deadlines, maintaining a calm, proactive attitude and a strong desire to learn.

Qualifications & Experience

• Education: Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems (MIS), or a related technical discipline is preferred.

• Salesforce Expertise: 3+ years of hands-on Salesforce development experience. Active Salesforce Developer certifications are highly desirable.

• Technical Proficiency: Deep understanding of Salesforce architecture, APIs, data structures, and object-oriented programming (Apex/Visualforce).

• Proven Track Record: Demonstrated success driving multiple complex Salesforce integration and data migration projects from inception to completion.

• Analytical Skills: Strong functional background with proven capability in business analysis, requirement gathering, and data-driven problem-solving.

• Communication & Soft Skills: Meticulous attention to detail paired with excellent verbal and written communication skills. Ability to articulate technical concepts clearly to both executive leadership and non-technical end-users.

Salesforce DevOps / Test Automation Engineer

We’re looking for someone who can own how Salesforce changes are built, tested, and released—with a strong focus on automation, quality, and reliable deployments.

You’ll work closely with developers and QA to streamline releases, reduce manual effort, and improve overall system stability.

What you’ll be doing

• Build and manage CI/CD pipelines for Salesforce

• Handle code deployments across environments (sandbox → production)

• Develop and maintain automated test frameworks (UI, API, regression)

• Monitor pipelines, troubleshoot failures, and fix root causes

• Work with devs/QA to improve release quality and speed

• (For senior candidates) Design the DevOps strategy, tools, and environment setup

What we’re really looking for 

Salesforce + DevOps

• Hands-on with Salesforce DevOps / release management

• Strong experience with SFDX, metadata, packaging

• Good understanding of Salesforce environments (sandboxes, scratch orgs)

CI/CD & Version Control

• Experience with Git (branching, pull requests, merges)

• Hands-on with CI/CD tools like GitHub Actions, GitLab CI, Jenkins, or Azure DevOps

Test Automation

• Experience building automated tests using Selenium, Playwright, JMeter (or similar)

• Understanding of test strategies, regression testing, and test data management

Code Quality & Security

• Familiar with tools like PMD, SonarQube, or similar

• Experience enforcing code quality checks and coverage thresholds

Nice to have

• Tools like Copado, Gearset, Flosum, DevOps Center

• Exposure to AWS or Azure

• Salesforce certifications (PD1, Admin, etc.)

• Programming in Java, Python, JavaScript, or C#

What you’ll do

• Design and build Salesforce solutions using Apex, LWC, and APIs
• Lead technical delivery across multiple Salesforce projects
• Translate business requirements into scalable system designs
• Drive integrations with external systems and platforms
• Collaborate with business, CRM, and backend teams
• Own testing, debugging, and deployment activities

What we’re looking for

• 3+ years of Salesforce development experience
• Strong skills in Apex, Lightning Web Components (LWC), Visualforce
• Solid understanding of Salesforce architecture and APIs
• Experience with integrations and data migrations
• Exposure to requirements gathering / stakeholder management
• Salesforce certifications (nice to have)

Nice to have

• Experience leading projects or acting as a technical SME
• Experience working in Agile environments

Salesforce Developer (Apex | LWC | OmniStudio)

🔹 About the Role

Join a team where Salesforce is at the core of business operations. You’ll be responsible for building and customizing scalable Salesforce solutions—working closely with functional and architecture teams to deliver real business impact.

🔹 What You’ll Be Doing

Develop custom solutions using Apex, LWC, Visualforce, and OmniStudio

Build automations, triggers, and scalable backend logic

Customize Salesforce data models (objects, fields, record types, page layouts)

Collaborate with functional consultants and architects to translate requirements into technical solutions

Contribute to end-to-end delivery (design → build → deployment → support)

Troubleshoot bugs and optimize existing implementations

Ensure development follows best practices, governance, and coding standards

Identify technical risks and propose better/alternative solutions

🔹 Core Technical Skills

Strong hands-on experience in Apex (classes, triggers)

Experience building UI with Lightning Web Components (LWC)

Familiarity with Visualforce and/or OmniStudio

Solid understanding of Salesforce data model & platform capabilities

Experience with system customization (objects, workflows, validation rules, etc.)

Exposure to CI/CD, deployments, and release management

Understanding of integrations (APIs, external systems) is a plus

🔹 Requirements

~2+ years of Salesforce development experience

Certified: Salesforce Platform Developer I (Admin is a plus)

Additional certifications (nice to have): Platform Developer II, OmniStudio, JavaScript Developer

Understanding of the software/project lifecycle (Agile preferred)

Strong problem-solving and communication skills

Ability to work in a collaborative, delivery-focused environment

Glovia ERP Consultant

We’re partnering with a global professional services firm that works closely with clients across industries to deliver large-scale technology and business transformation projects. They are looking to bring in a Glovia ERP Consultant to support ongoing ERP initiatives.

This role suits someone who has hands-on experience with Glovia and understands how it connects with SAP environments.

What you’ll be doing:

• Configure and support Glovia ERP based on business needs
• Work across the full lifecycle: requirements, design, testing, and deployment
• Partner with SAP teams to ensure smooth system integration
• Troubleshoot system and integration issues
• Support users through training and documentation
• Contribute to process improvements and system enhancements

What we’re looking for:

• 4–5 years of experience working with Glovia ERP
• Exposure to SAP modules such as FI/CO, MM, or SD
• Experience in ERP implementation and support
• Strong problem-solving and communication skills
• Comfortable working with both business and technical teams

This role sits at the heart of global private banking technology — driving end-to-end Temenos implementations and ensuring business requirements translate into solutions that work at enterprise scale.

What you’ll be doing:

• Lead PLW sessions, prepare gap lists, and write HLSD, FSD, and user stories
• Manage Order & Trade Lifecycle, Portfolio Performance, Strategy Constraints, and Statements/Reports
• Drive end-to-end Private Banking implementations across TTI, T24, TDS, and TDH
• Work closely with scrum teams and product owners throughout Agile delivery cycles
• Facilitate workshops and stakeholder discussions at all levels of the organization
• Bridge communication between business and technical teams clearly and effectively

What we’re looking for:

• 12+ years of experience as a Temenos Triple'A Plus (TAP) Functional Business Analyst
• Expertise with Order Trade Lifecycle Management
• At least 2 end-to-end Private Banking implementations covering TTI, T24, TDS, and TDH
• Hands-on coverage across Securities, Derivatives, Structured Products, Payments, Deposits, Loans, and FX
• Good working knowledge of International Private Banking
• Experience in Agile environments; CBAP certification required
• Preferably those with strong exposure to JIRA, Confluence, and Microsoft Office
• Knowledge of Cloud, AI/ML, or API technologies is an added advantage

If you've shaped how banks deliver private banking and wealth management at scale — and you're comfortable leading complex, multi-stakeholder implementations — this role could be a strong fit.

This is a contract role for around 6 months based in Singapore.

What you’ll be doing:
• Support purchase order creation, updates, and processing
• Review transactions to ensure accuracy and compliance with internal policies
• Handle invoice and PO discrepancies and resolve issues within workflows
• Work closely with finance, procurement, and internal stakeholders
• Respond to supplier and internal queries
• Monitor open transactions and support month-end closing activities
• Identify gaps and suggest improvements across P2P processes

What we’re looking for:
• Experience in Procure-to-Pay or finance operations
• Strong understanding of PO workflows and accounting basics
• Comfortable handling high-volume transactions with accuracy
• Proficient in Excel and ERP systems (Workday is a plus)
• Strong communication and stakeholder management skills
• Detail-oriented, proactive, and able to work independently

• Handle and resolve escalated customer issues received through various channels within defined service timelines
• Review case details and supporting information to form objective assessments and propose appropriate resolutions
• Work with cross-functional teams to implement recovery actions and ensure closure of cases
• Monitor patterns in customer feedback to identify systemic issues and recommend corrective measures
• Support initiatives aimed at improving service delivery and reducing repeat issues
• Manage complex or high-impact cases involving third parties, including participation in dispute resolution forums where required
• Produce regular reporting on case volumes, trends, and insights for internal stakeholders
• Assist with departmental initiatives or projects as assigned
• Remain adaptable to take on different responsibilities within the broader customer function when needed

• At least 2 years of relevant experience in customer operations, service recovery, or issue resolution
• Tertiary education in a relevant discipline or equivalent practical experience
• Strong communication skills, both written and verbal; ability to engage diverse stakeholders
• Detail-oriented with sound judgement and problem-solving capabilities
• Able to work independently while maintaining a high level of accuracy
• Resilient and composed when handling sensitive or complex situations
• Familiarity with customer service environments; industry knowledge is a plus
• Comfortable using digital tools and systems for reporting and workflow management

Key Responsibilities

• Establish and maintain strong relationships with senior client stakeholders, acting as a strategic point of contact
• Identify commercial opportunities and develop tailored marketing and media approaches to support client objectives
• Oversee campaign lifecycle activities, including planning, execution, and ongoing performance refinement
• Partner with internal teams across creative, analytics, product, and operations to deliver integrated solutions
• Gather and share client and market insights to support continuous improvement of offerings and strategies
• Prepare and present proposals, recommendations, and performance updates to senior decision-makers

Requirements

• Extensive experience in client management, digital marketing, media, or related commercial roles
• Demonstrated ability to manage and grow relationships with large or complex organizations
• Solid understanding of the digital advertising landscape, including data-driven and programmatic approaches
• Experience engaging with technology-focused clients is advantageous
• Strong interpersonal, communication, and influencing skills
• Ability to work across multiple stakeholders in a fast-paced, matrixed environment
• Proactive mindset with strong problem-solving and analytical capabilities

Additional Advantage

• Exposure to major digital advertising platforms and tools
• Experience in consultative, solution-oriented sales environments
• Awareness of regional market trends within Asia-Pacific

Responsibilities

• Develop and manage relationships with clients and partners, gaining a strong understanding of their commercial goals and challenges.
• Provide guidance on marketing and engagement approaches across the customer lifecycle to drive sustainable growth.
• Interpret performance data to uncover trends, diagnose issues, and shape practical recommendations.
• Introduce and embed a range of technology-driven solutions, such as automation tools and advanced digital capabilities, to improve efficiency and user experience.
• Facilitate regular business reviews, sharing insights and forward-looking strategies with key decision-makers.
• Work in partnership with internal teams to coordinate and deliver cohesive solutions aligned to client needs.
• Oversee the implementation of agreed plans, ensuring quality delivery and positive client outcomes.

Requirements

• Background in digital marketing, consulting, account management, or similar client-facing roles.
• Comfortable working with data to support decision-making and strategy development.
• Demonstrated ability to build credibility with stakeholders and manage ongoing client relationships.
• Experience contributing to cross-team initiatives or projects.
• Strong communication skills, with the ability to convey ideas clearly to different audiences.
• Able to prioritise effectively and operate in a dynamic, fast-moving environment.

We are looking for an experienced Program Manager to support the delivery of creative and marketing projects across multiple markets. This role will work closely with internal teams and external partners to ensure projects are delivered effectively and aligned with business goals.

Key Responsibilities

• Manage end-to-end delivery of creative and marketing projects
• Act as the main point of contact for internal stakeholders and external partners
• Coordinate resources and timelines across multiple projects
• Define project scope, objectives, and delivery plans
• Prioritise tasks and manage competing deadlines
• Monitor progress and escalate risks or issues when needed
• Ensure quality and consistency across deliverables
• Support planning and execution of marketing initiatives

Requirements

• Degree or equivalent experience in a relevant field
• Experience in project or program management within marketing, creative, or digital environments
• Ability to manage multiple stakeholders and work cross-functionally
• Strong organisational and problem-solving skills
• Experience working on integrated marketing or creative campaigns is preferred
• Strong communication skills in English; additional regional language skills are a plus

A global financial services organisation is seeking an experienced Business Analyst to support initiatives within its middle office technology landscape. This role focuses on enhancing systems and processes across capital markets products, including structured instruments and foreign exchange.

You will work closely with cross-functional teams to drive system improvements, streamline workflows, and support ongoing transformation initiatives.

Key Responsibilities

• Gather and document business and system requirements across stakeholders
• Support system enhancements and process improvements
• Analyse workflows, data flows, and system integrations to identify gaps
• Produce key documentation (e.g. functional specs, test cases, process maps)
• Collaborate with technical teams to ensure solution feasibility
• Ensure alignment with risk, control, and compliance standards

Requirements:

• At least 7 years of experience in business or systems analysis within financial services
• Strong understanding of Structured Products
• Familiarity with middle office processes and trade lifecycle
• Experience working in Agile environments
• Working knowledge of SQL and system integrations (e.g. APIs, data formats)
• Strong analytical, communication, and stakeholder management skills
• Ability to work independently in a fast-paced environment

📍 Role Overview

We are looking for a Senior Data Engineer with strong hands-on experience in Scala, Spark, and PySpark to design, build, and optimize scalable data pipelines. The ideal candidate has worked on migration projects, operates in DevOps-driven environments, and is comfortable leveraging AI tools such as GitHub Copilot to enhance productivity.

This is a highly technical, hands-on role focused on large-scale data processing and engineering.

🔧 Key Responsibilities

• Design, develop, and maintain scalable data pipelines using Spark

• Develop production-grade applications using Scala and PySpark

• Participate in data platform migration initiatives

• Optimize Spark jobs for performance and scalability

• Implement automation and deployment pipelines in a DevOps environment

• Develop and maintain shell scripts for operational tasks

• Use AI-assisted tools such as GitHub Copilot to improve development efficiency

• Troubleshoot complex data and performance issues

• Collaborate with cross-functional teams to deliver high-quality data solutions

✅ Mandatory Skills & Experience

• Strong hands-on experience with Spark

• Solid development experience in Scala

• Proven experience in PySpark

• Experience with Shell scripting

• Prior involvement in migration projects (legacy to modern platforms, on-prem to cloud, etc.)

• Exposure to DevOps practices (CI/CD, version control, automation)

• Familiarity with AI tools such as GitHub Copilot

• Strong analytical and problem-solving skills

• Spearheading the creation and integration of automated solutions for structured financial offerings, streamlining existing workflows and aligning with business-wide strategies.
• Collaborating with internal legal, structuring, and technology teams to design product templates and incorporate them into end-to-end issuance platforms.
• Partnering with external tech providers to implement seamless integrations, ensuring efficiency and control within the broader operational infrastructure.
• Driving data-focused analysis, identifying inefficiencies and translating complex system flows into actionable improvements across multiple platforms.
• Taking ownership of process enhancements while contributing to strategic initiatives that advance automation, compliance, and operational risk management

• Contribute to roadmap definition, policy development, and strategic prioritization while balancing short-term operational needs with long-term business goals.
• Serve as an advisor and influencer across functional and leadership groups, helping shape initiatives tied to risk mitigation, controls, and governance.
• Champion best practices across teams, whether as a subject matter expert or in a leadership capacity, ensuring alignment with broader enterprise objectives.
• Mentor team members or act as a technical lead on complex projects, supporting career development and contributing to the growth of internal capabilities.
• Navigate regulatory and organizational expectations with a clear focus on compliance, performance, and sustainable business value.

• Ensure consistent adherence to legal employment and regulatory guidelines, with particular attention to work authorization and visa sponsorship policies.
• Support governance objectives in alignment with regulatory bodies, including MAS, through proactive risk management and documentation practices.

• Legal qualification is advantageous but not essential; practical experience navigating legal documentation and governance processes is critical.
• Solid background in financial engineering or structured products with demonstrable experience in bridging business and IT domains.
• Strong data literacy, with hands-on experience using analytical tools to manage and interpret multifaceted datasets.
• Adept at identifying intricate system interdependencies, with an exceptional attention to detail and solution-oriented mindset.
• Experience delivering both ongoing improvements and strategic transformation initiatives in regulated environments, ideally within capital markets.

• Support market assessment, quantitative analysis, qualitative feedback, and represent the requirements of the market internally with Product Management and Engineering
• Deeply understand advertiser needs/requirements and product risk areas in order to prioritize recommendations to product, engineering, and design teams for new and existing products
• Coordinate cross-functional projects across Meta that build new innovative solutions for advertisers/marketers to ensure that products and solutions are incorporated into the platform in a consistent and strategic manner
• Drive go-to-market strategy for selected products and solutions by coordinating with cross-functional teams to develop client communications, product documentation, and positioning
• Coordinate successful go-to-market activations across multiple internal sales and partnerships teams by crafting effective messaging for a variety of audiences and enabling go-to-market teams at scale 

• Relevant experience in product marketing, preferably within a large, complex Tech company
• Experience collaborating across cross-functional teams and enrolling the necessary leadership support to drive resolution in the context of competing perspectives 
• Analytical, data driven decision-maker with experience using deductive reasoning to simplify and communicate complex issues
• Organizational and people skills and experience setting priorities, problem-solving, multitasking and working independently in a dynamic, rapidly changing workplace
• Communication skills that are effective with technical, business, and external stakeholders
• Bachelor's Degree in Business, Marketing or Creative discipline

• Enhance operational processes to improve efficiency, quality, and scalability.
• Drive transition from Excel-based workflows to standardized ITIL-compliant processes using ITSM tools.
• Identify inefficiencies and implement process automation and optimization strategies.
• Collaborate with stakeholders across business and IT teams to align process improvements.
• Provide regular reports on process performance, challenges, and enhancements to senior leadership.
• Lead process improvement projects, ensuring timely delivery within scope and budget.
• Ensure compliance with ITIL standards and track key performance indicators.
• Oversee the transfer of operational responsibilities to offshore teams, ensuring proper training and support.
• Develop and deliver training programs on new processes, tools, and ITSM functionalities.
• Maintain clear documentation of process changes, workflows, and improvements.

• At least 5 years of experience in IT operations, process management, or project management.
• Strong background in ITIL-based service management and process automation.
• Expertise in ITSM platforms like ServiceNow.
• Experience transitioning manual processes to automated solutions.
• Knowledge of project management methodologies, PMP or similar certifications a plus.
• Strong leadership, problem-solving, and change management abilities.
• Ability to collaborate effectively across teams and global regions.

• Oversee and manage SAP Business Technology Platform (BTP) integration projects
• Design, develop, and manage integration solutions on SAP BTP, including SAP Integration Suite and API Management.
• Lead end-to-end integration architecture, ensuring optimal performance, scalability, and security.
• Collaborate with business and IT stakeholders to define integration requirements and best practices.
• Implement integration strategies for cloud, hybrid, and on-premise SAP environments.
• Troubleshoot and resolve integration issues, ensuring minimal downtime and operational efficiency.
• Work with development teams to optimize integration processes and align with business objectives.
• Ensure compliance with security policies and governance frameworks for data exchange.
• Provide training and support to end-users and IT teams on integration-related topics.

• At least 5+ years of experience in SAP Integration with expertise in SAP BTP.
• SAP BTP Integration certification advantageous
• Strong understanding of SAP Integration Suite, API Management, Cloud Connector, and Event Mesh.
• Experience with SAP CPI (Cloud Platform Integration) and SAP PI/PO.
• Proficiency in integration technologies such as REST, SOAP, OData, and IDoc.
• Hands-on experience with S/4HANA, SuccessFactors, Ariba, and other SAP applications.
• Knowledge of security and compliance frameworks for integration solutions.
• Excellent problem-solving, communication, and stakeholder management skills.
• Ability to lead integration projects and work independently in a fast-paced environment.
• Experience with microservices architecture and event-driven integrations a plus
• Knowledge of DevOps tools and CI/CD pipelines for integration deployment a plus