We are looking for an Insurance Account Manager to join an international insurance brokerage in Tokyo, Japan.
This role is ideal for someone from an insurance broker, insurer, or insurance agency who enjoys managing client relationships and overseeing corporate insurance accounts. It is critical for the candidate to have already passed Life insurance examinations and licensing.
Key Responsibilities
- Manage and retain a portfolio of corporate insurance clients
- Lead policy renewals and coordinate with clients, insurers, and internal teams
- Build strong relationships with key decision-makers and senior stakeholders
- Negotiate policy benefits, terms, and pricing with insurers
- Identify opportunities for cross-selling, upselling, and new business
- Review insurance proposals, policy terms, benefits, and exclusions
- Support claims analysis, reporting, and client presentations
- Handle client queries and escalations and ensure issues are resolved effectively
What We're Looking For
- At least 1 year of life insurance experience
- Experience in account management, client servicing, or relationship management within the insurance industry
- Background with an insurance broker, insurer, or insurance agency
- Experience managing policy renewals and working directly with clients
- Strong relationship management and negotiation skills
- Strong written and spoken English and Japanese
- Relevant insurance licenses or certifications for the Japanese market
If you are looking for a client-facing role where you can combine insurance expertise, relationship management, and commercial growth, we would like to hear from you.
⚠️ This position is only open to candidates who are currently authorized to work in Japan without employer-sponsored visa support.