Network Support Engineer (NOC) | Dublin | Permanent
I'm working with a leading technology services provider that is looking to hire a Network Support Engineer to join its Network Operations Centre in Dublin. This is a hands-on support role, ideal for someone who enjoys troubleshooting complex network environments and wants to continue developing their expertise in Juniper technologies.
Essential Requirements
- JNCIP certification
- Commercial experience supporting Juniper networking environments.
- Strong understanding of routing, switching and network troubleshooting.
- Experience working in a NOC, Network Support or Managed Services environment.
- Excellent troubleshooting and customer communication skills.
Nice to Have
- Experience with Aruba ClearPass.
- Exposure to network security technologies.
- Experience working to SLAs in a customer-facing support environment.
The Role
- Provide 1st and 2nd line support across customer network environments.
- Troubleshoot and resolve incidents involving Juniper networking technologies.
- Perform proactive monitoring, health checks and preventative maintenance.
- Escalate complex technical issues where required.
- Work closely with customers and vendor support to resolve incidents.
- Contribute to maintaining secure and highly available network environments.
If you're JNCIP certified (or hold an equivalent Juniper professional-level certification) and would like to hear more, send me a message or apply directly.