Role Overview 
We're hiring a Bilingual UX Writer (Chinese/English) for our digital banking team. You'll craft clear, user-centric microcopy for apps and web flows, including onboarding, error states, and in-product messaging. Ideal candidates have a strong background in financial copywriting and can translate complex concepts into seamless, intuitive user experiences. 
 
Key Responsibilities 
- Craft clear, user-centric microcopy across apps and web flows 
- Write onboarding flows, error states, notifications, and in-product messaging 
- Translate complex financial concepts into simple, intuitive language 
- Partner with designers, product managers, and researchers to embed content design early in the product process 
- Maintain consistent tone of voice and terminology across English and Chinese content 
- Iterate on copy based on user feedback, testing, and data 
 
Required Skills 
- 4–7 years of professional experience as a UX Writer, Content Designer, or financial copywriter 
- Strong portfolio demonstrating in-product writing across web and mobile 
- Full bilingual fluency in Chinese and English (written) 
- Experience translating complex concepts into clear, user-friendly copy 
- Comfortable working with designers, PMs, and researchers in cross-functional teams 
- Self-driven, detail-oriented, and able to work independently 
 
Preferred Skills 
- Prior banking or financial services experience 
 
Role Details 
- Location: Guangzhou or Hong Kong 
- Contract: 1-year contract, renewable 
- Language Requirement: Chinese (Mandarin and/or Cantonese) and English required

UX Writer / Copywriter

My client is a global financial institution currently seeking a highly experienced Senior Business Analyst to support a strategic Non-Financial Risk transformation initiative. In this role, you will lead requirements analysis and data-driven insights across risk, technology, and business teams, helping to strengthen risk prevention capabilities and enhance control frameworks.

This is a high-impact opportunity to work at the intersection of risk, data, and technology within a complex financial services environment.

<h2>Responsibilities</h2>

<ul>
	<li style="text-align: justify;">Lead end-to-end requirements gathering, ensuring alignment with project objectives and business outcomes
	<li style="text-align: justify;">Analyze business processes, systems, and data to identify opportunities for improvement, automation, and control enhancement
	<li style="text-align: justify;">Translate requirements into functional specifications, user stories, and acceptance criteria
	<li style="text-align: justify;">Define data requirements and support seamless ingestion from multiple sources into a centralized repository
	<li style="text-align: justify;">Assess and improve data ingestion processes in partnership with technology teams, ensuring robustness and scalability
	<li style="text-align: justify;">Ensure data quality, integrity, lineage, and security standards are upheld
	<li style="text-align: justify;">Collaborate with Data Science and Analytics teams to analyze complex datasets and identify patterns, trends, and anomalies related to NFR
	<li style="text-align: justify;">Support the development of predictive models and algorithms to assess and mitigate non-financial risks
	<li style="text-align: justify;">Define use cases and scope for machine learning applications within NFR management
	<li style="text-align: justify;">Translate analytical outputs into actionable recommendations and process improvements
	<li style="text-align: justify;">Review existing NFR controls, identify gaps, and drive enhancements with relevant stakeholders
	<li style="text-align: justify;">Monitor control effectiveness and provide continuous improvement insights
	<li style="text-align: justify;">Partner with Risk, Technology, Data & Analytics, and Business teams to ensure alignment and effective delivery
</ul>

<h2> 
Requirements </h2>

<ul>
	<li style="text-align: justify;">Bachelor’s degree in Business, Finance, Economics, Computer Science, or a related field (advanced degree preferred)
	<li style="text-align: justify;">Proven experience as a Business Analyst within financial services; consulting and/or risk management experience is advantageous
	<li style="text-align: justify;">Strong understanding of Non-Financial Risk management, particularly within wholesale banking
	<li style="text-align: justify;">Proficiency in data analysis and visualization tools (e.g., SQL, Python, Tableau)
	<li style="text-align: justify;">Strong analytical thinking with the ability to interpret complex datasets and translate insights into business actions
	<li style="text-align: justify;">Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences
	<li style="text-align: justify;">Detail-oriented with a strong focus on accuracy and quality
	<li style="text-align: justify;">Ability to work independently and collaboratively in cross-functional environments
	<li style="text-align: justify;">Knowledge of regulatory requirements and industry best practices in NFR is highly desirable
</ul>

 Business Analyst NonFinancial Risk Management

My client is looking for an experienced Project Manager to lead the end-to-end delivery of Non-Financial Risk initiatives within a dynamic, Agile environment. This role will partner closely with Risk, Technology, Data & Analytics, and Business teams to deliver critical enhancements to risk controls, data capabilities, and operational processes.

<h2>Responsibilities</h2>

<ul>
	<li style="text-align: justify;">Establish and maintain delivery approaches aligned with governance standards
	<li style="text-align: justify;">Coordinate cross-functional teams, ensuring clear ownership, sequencing, and dependency management
	<li style="text-align: justify;">Drive delivery momentum by removing blockers, resolving conflicts, and enabling team success
	<li style="text-align: justify;">Coordinate delivery of data ingestion from multiple sources into consolidated repositories, ensuring quality and ownership
	<li style="text-align: justify;">Ensure data quality, integrity, lineage, and security requirements are met in collaboration with Technology and Data teams
	<li style="text-align: justify;">Oversee implementation of NFR control enhancements, ensuring proper assessment, approval, and monitoring
	<li style="text-align: justify;">Support delivery of analytics and machine learning initiatives, aligning with Data Science and Model Risk governance
	<li>Own RAID, proactively escalating with clear recommendations and provide transparent reporting on progress, delivery confidence, key decisions, and risks/issues
	<li>Maintain audit-ready project artefacts, including plans, approvals, and delivery evidence
	<li>Partner with Product Owners, Risk SMEs, Technology leads, Data & Analytics teams, and business stakeholders
</ul>

<h2>Requirements</h2>

<ul>
	<li style="text-align: justify;">Bachelor’s degree in Business, Finance, Economics, Computer Science, or a related field (advanced degree preferred)
	<li style="text-align: justify;">Proven project management experience in financial services, ideally within risk, data, or technology transformation
	<li style="text-align: justify;">Strong understanding of Non-Financial Risk management, particularly within wholesale banking or similar environments
	<li style="text-align: justify;">Strong governance, RAID management, and delivery discipline in regulated environments
	<li style="text-align: justify;">Excellent communication and stakeholder management skills, including senior-level reporting
	<li style="text-align: justify;">Familiarity with data and analytics tools (e.g., SQL, Python, Tableau) is an advantage
	<li style="text-align: justify;">Knowledge of regulatory expectations and industry best practices in NFR is highly desirable
</ul>

 Project Manager NonFinancial Risk Management

My client is seeking a dynamic and detail-oriented Market Activation Analyst to support the successful rollout of KYC transformation initiatives across the organisation. This role is critical in ensuring business readiness, driving adoption, and embedding new KYC capabilities that enhance compliance, efficiency, and customer due diligence outcomes.

<h2>Responsibilities</h2>

<ul>
	<li style="text-align: justify;">Drive end-to-end market activation for KYC transformation initiatives, ensuring smooth adoption across business units
	<li style="text-align: justify;">Conduct change impact assessments and define business readiness plans for new KYC processes and capabilities
	<li style="text-align: justify;">Partner with Compliance, Operations, Digital, and Product teams to align on implementation and delivery objectives
	<li style="text-align: justify;">Coordinate go-to-market activities, including rollout planning, pilot execution, and activation governance
	<li style="text-align: justify;">Develop and deliver training materials and communication plans to support business adoption
	<li style="text-align: justify;">Support markets in operationalizing updated KYC frameworks, ensuring alignment with regulatory and control requirements
	<li style="text-align: justify;">Monitor adoption progress, identify risks or gaps, and implement mitigation strategies
	<li style="text-align: justify;">Provide regular updates and insights to stakeholders on activation status, challenges, and outcomes
	<li style="text-align: justify;">Drive continuous improvement in KYC processes, focusing on efficiency, scalability, and risk mitigation
</ul>

<h2>Requirements</h2>

<ul>
	<li style="text-align: justify;">Experience in market activation, change management, or business transformation within financial services or consulting
	<li style="text-align: justify;">Strong understanding of KYC, AML, or regulatory compliance processes
	<li style="text-align: justify;">Proven ability to manage cross-functional stakeholders and drive initiatives across multiple teams
	<li style="text-align: justify;">Experience in business readiness, training, and communication planning
	<li style="text-align: justify;">Strong analytical and problem-solving skills with attention to detail
	<li style="text-align: justify;">Excellent communication and interpersonal skills
	<li style="text-align: justify;">Ability to work in a fast-paced, evolving environment
</ul>

Market Activation Analyst

My client, a reputable financial institution, is looking for a detail-oriented and proactive Digital QA / Test Analyst to join their team in Hong Kong. In this role, the successful candidate will play a key part in ensuring the quality and reliability of digital journeys, mobile applications, and automation workflows across our platforms. You will also

<h2>Responsibilities</h2>

<ul>
	<li style="text-align: justify;">Validate end-to-end digital journeys, mobile app features, and automation workflows against business and experience requirements
	<li style="text-align: justify;">Translate business requirements and user stories into test scenarios, test cases, and acceptance criteria
	<li style="text-align: justify;">Execute functional, UAT, regression, and end-to-end testing across digital channels
	<li style="text-align: justify;">Identify, document, and track defects, working closely with delivery teams to ensure timely resolution
	<li style="text-align: justify;">Collaborate with business, product, and technology teams to ensure solutions meet user expectations and operational needs
	<li style="text-align: justify;">Support test planning, test data preparation, and execution across Agile sprints and releases
	<li style="text-align: justify;">Provide clear status updates, test metrics, and quality insights to stakeholders
	<li style="text-align: justify;">Support UAT cycles, including business user coordination, test execution, and sign-off readiness
	<li style="text-align: justify;">Ensure system changes do not disrupt existing processes and comply with control and regulatory requirements
	<li style="text-align: justify;">Drive continuous improvement in test coverage, quality practices, and automation opportunities
	<li style="text-align: justify;">Work on impactful digital products and customer journeys
	<li style="text-align: justify;">Collaborate with cross-functional teams in a dynamic environment
	<li style="text-align: justify;">Opportunities to grow and enhance your testing and automation skills
</ul>

<h2>Requirements</h2>

<ul>
	<li style="text-align: justify;">4–8 years of experience in software testing or quality assurance, preferably in digital or mobile environments
	<li style="text-align: justify;">Strong understanding of end-to-end testing processes, including UAT and regression testing
	<li style="text-align: justify;">Experience working in Agile delivery environments
	<li style="text-align: justify;">Ability to translate requirements into structured and effective test cases
	<li style="text-align: justify;">Strong defect management and stakeholder communication skills
	<li style="text-align: justify;">Fluency in Chinese (spoken and written) is required
	<li style="text-align: justify;">Familiarity with test automation tools or frameworks is a plus
</ul>

QA / UAT Test Analyst

Role Overview 
The Digital Product Manager (Mobile) leads end-to-end delivery of mobile banking capabilities, shaping product strategy, roadmap, and customer journeys. The role drives mobile-first experience design and ensures secure, compliant, and high-performance releases. Success requires strong mobile expertise, agile leadership, and a passion for delivering exceptional digital experiences. 
 
We're hiring across multiple levels, from Junior to Senior. 
 
Key Responsibilities 
- Lead end-to-end delivery of mobile banking capabilities across the product lifecycle 
- Shape product strategy, roadmap, and customer journeys for the mobile domain 
- Drive mobile-first experience design in partnership with engineering, UX, data, and business teams 
- Prioritize features and manage the backlog to balance customer value, business goals, and technical feasibility 
- Analyze user insights and data to improve app adoption, engagement, and retention 
- Ensure seamless integration across channels and consistent customer experiences 
- Ensure releases are secure, compliant, and meet performance standards 
 
Required Skills 
- 2–10 years of professional experience in product management (multiple openings from Junior to Senior) 
- Fluency in English, Mandarin, and Cantonese 
- Exposure to Agile ways of working 
- Comfortable using data and user insights to drive product decisions 
- Strong stakeholder management across business, technology, design, and control functions 
 
Preferred Skills 
- Financial Services background preferred 
 
Role Details 
- Location: Guangzhou 
- Contract: 1-year contract, renewable 
- Language Requirement: English, Mandarin, and Cantonese required

Digital Product Manager – Mobile Domain

We are looking for an Operational Procurement / Purchase Order Specialist for one of our clients coming from the telco sector, supporting a complex and fast‑paced SAP hardware ordering environment.

 

In this role, you will own the end‑to‑end PR to PO conversion, ensuring all purchase requests are processed within defined SLAs and executed with a strong “first time right” mindset. You will be at the heart of daily operations, acting as the key interface between internal stakeholders and suppliers, managing communication, order follow‑ups and resolving operational issues such as delivery delays or invoice mismatches.

 

You will actively monitor and manage the order backlog, ensuring timely delivery and escalating where needed, while maintaining high data quality as the foundation for accurate order processing.

 

Beyond execution, you will help stabilise and improve operational processes, identifying opportunities to optimise ordering, tracking and issue handling. You will also contribute to SAP hardware ordering initiatives and projects, supporting testing, implementation and operational readiness.

 

If you bring 3–5 years of experience in operational procurement or purchase order management, strong hands‑on SAP PR‑to‑PO expertise, and confidence in managing suppliers at an operational level, this could be a great next step. You should be fluent in English and comfortable communicating in German in day‑to‑day operations.

 

Experience with Ariba, material master data, operational projects or telecommunications is a strong advantage.

 

You will join a professional environment where structured execution, reliability and continuous improvement are highly valued, offering a role with real operational ownership and impact.

 

This is a 3 month contract, with a possibility of full time internalisation in order words a permanent role.

 

If you would like to hear more about this opportunity, apply directly to:

 

vuk.susa-stupar@nicollcurtin.com

 

Phone: +41 43 508 26 71

Order Specialist

<div style="text-align: justify;">My client is a leading global banking institution, currently seeking a high-calibre Project Delivery Lead to drive high-impact digital, technology, and business transformation programmes. 
 
The successful candidate will bridge strategic vision and flawless execution, ensuring large-scale experiences and technical requirements are delivered on time, within scope, and under strict governance frameworks.</div>
 
Responsibilities

<ul>
	<li style="text-align: justify;">Drive end-to-end delivery of complex digital, tech, and business transformation projects.
	<li style="text-align: justify;">Manage comprehensive project planning, critical dependencies, and cross-functional risks.
	<li style="text-align: justify;">Execute all project phases strictly under defined organizational controls and governance frameworks.
	<li style="text-align: justify;">Own program reporting, deliver clear executive summaries, and lead Steering Committee (SteerCo) updates.
</ul>
 
Requirements

<ul>
	<li style="text-align: justify;">4 to 8 years of proven experience managing tech or digital transformation projects. 
	
	<li style="text-align: justify;">Deep understanding of project governance, risk mitigation, and dependency mapping.
	<li style="text-align: justify;">Exceptional ability to translate complex project metrics into concise executive summaries for C-suite presentation.
	<li style="text-align: justify;">Complete fluency in written and spoken Chinese (Mandarin and/or Cantonese) is a strict requirement.
</ul>

Delivery Lead Hong Kong

Role Overview 
We're looking for a Business Analyst to drive customer-centric outcomes across journeys delivered by cross-functional teams. The role focuses on translating user needs into actionable requirements and supporting end-to-end Agile delivery. 
 
Key Responsibilities 
- Drive customer-centric outcomes across journeys delivered by cross-functional teams 
- Translate user needs into requirements and support Agile delivery and backlog prioritization 
- Engage business, technology, and control functions to define solutions and drive alignment 
- Leverage data insights to optimize journeys and identify automation opportunities 
- Support testing and UAT, ensuring requirements meet acceptance criteria 
- Drive adoption through training, communication, and embedding new ways of working 
 
Required Skills 
- 4–8 years of professional experience as a Business Analyst or in a related role 
- Strong stakeholder management across business, technology, and control functions 
- Experience with Agile delivery, backlog prioritization, and requirements management 
- Experience supporting testing, UAT, and acceptance criteria definition 
- Comfortable using data insights to inform decisions and identify opportunities 
- Self-driven, motivated, and comfortable working independently 
 
Preferred Skills 
- Prior banking experience 
- Experience working in Big 4 
 
Role Details 
- Location: Hong Kong 
- Contract: 1-year contract, renewable 
- Language Requirement: Chinese (Cantonese) and English required

UX Writer / Copywriter

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