Customer Sucess Manager

We are looking for a Customer Experience Manager for one of our clients, who is coming from the Telecommunication realm, for an exciting role focused on elevating the end-to-end customer journey.

In this position, you will play a key role in shaping how customers experience the business, mapping journeys, identifying gaps, and driving the design and implementation of innovative, customer-centric processes.

Acting as the voice of the customer, you will translate complex requirements into clear, actionable insights, ensure operational readiness, and support go-live activities including User Acceptance Testing and business validation.

You will collaborate closely with cross-functional teams such as Product Managers, IT PMs, developers, trainers, and testers, while also acting as the main point of contact for Customer Service topics, bridging the gap between technical and business teams to ensure smooth delivery and enhanced customer satisfaction.

Through strong analytical thinking, documentation, and data-driven decision-making, you will continuously improve processes and customer outcomes.

If you bring at least 5 years of experience in Business Analysis or Project/Process Management, ideally within telecommunications, are confident working with Agile and/or Waterfall methodologies, and have a strong customer-first mindset with excellent communication skills, this could be the perfect next step for you.

You will benefit from a collaborative environment, impactful responsibilities, and the opportunity to truly influence customer experience at scale.

If you want to hear more about this role, apply directly to:

vuk.susa-stupar@nicollcurtin.com

Phone: +41 43508 26 71

Are you an experienced Lead Auditor in the banking sector?

Do you enjoy working on audit, risk, and financial control topics within complex banking environments?

Then the role of Lead Auditor (Banking & Financial Services) might be a great fit for you!

Our client, a well-established financial services organization, is looking for an experienced professional to support them in the space of internal banking audit across operations, risk, treasury, and trading activities.

As a Lead Auditor, you will provide subject matter expertise across key banking functions such as Operations, Payments, Credit, Portfolio Management, Risk, Treasury, and Trading, while independently planning and executing end-to-end audits and delivering high-quality audit reports.

Setting:

As part of the internal audit team, you will be oriented toward delivering independent, high-quality audit insights, acting as a sparring partner for management, and supporting decision-makers with clear and impactful reporting.

Focus:

• Independent planning and execution of end-to-end audits
• Drafting clear and impactful audit reports
• Acting as a sparring partner for management
• Monitoring the implementation of audit measures
• Preparing statements for senior stakeholders and decision-makers
• Participating in special investigations and audit-related projects
• Acting as a Subject Matter Expert

Background:

To be successful in this role, prior experience in banking audit (internal or external) is required, ideally covering areas such as Operations, Payments, Credit, Portfolio Management, Risk, Treasury, or Trading, combined with strong analytical, communication, and stakeholder management skills.

Duration:

This is a permanent role within a stable and growth-oriented financial services environment.

Workload: 100%

For more information on this Lead Auditor opportunity or any other roles I am currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞 +41 43 508 26 71

We are looking for a Senior Data Engineer (SQL) for one of our clients operating in the banking and financial services industry, for a 100% contract role based in Luxembourg.

In this role, you will be responsible for developing and optimising complex SQL transformations that support analytics, reporting, and regulatory requirements.

You will work with established enterprise data models such as Data Vault, dimensional and 3NF, ensuring high performance, data quality, and maintainability. You will actively contribute to documentation, testing, data quality checks, and the continuous improvement of the data environment.

You will also build and maintain SQL‑centric ETL/ELT pipelines, using Python where beneficial for automation or integrations. Working closely with finance, risk, compliance, data architects, and BI teams, you will help enable business‑ready datasets and support BI tools such as Tableau. This role offers hands‑on exposure to a regulated environment and modern data engineering best practices.

Must‑have

• Expert SQL skills (complex queries, optimisation, performance tuning)
• Strong experience with SQL‑driven transformations and enterprise data models (Data Vault, dimensional, 3NF)
• Hands‑on experience with ETL / ELT pipelines
• Solid understanding of data quality, testing, and documentation
• Experience working with production‑grade data platforms

Nice‑to‑have

• Python for automation or integrations
• Experience with BI tools (Tableau, Power BI, or similar)
• Background in banking, financial services, or regulated environments
• Knowledge of monitoring, governance, and data lineage

The contract starts ASAP and runs until 31 January 2027 with the extension available.

If you are a senior SQL engineer with a strong engineering mindset and experience working in data‑intensive environments, this is an excellent opportunity to make a real impact.

If you want to hear more about this role, apply directly to:

vuk.susa-stupar@nicollcurtin.com

Phone:+41 43 508 26 71

We are looking for a Front Office Business Analyst for one of our prestigious banking clients in Zurich, Switzerland, for a contract assignment.

In this role, you will step into the heart of the front office and business management organisation, supporting a key regulatory and data transformation initiative – the NOGA 2008 to NOGA 2025 implementation.

Your mission will be to ensure a clean, business‑aligned transition across client‑facing processes, working closely with front‑office teams and senior business stakeholders.

You will analyse impacts, translate classification and data requirements into practical business rules, and actively support data clean‑up activities while keeping multiple priorities moving forward.

You will collaborate across functions, act as a bridge between business and data topics, and bring structure and clarity into a fast‑paced environment.

Your strong understanding of front‑office processes such as onboarding, CRM and client data management, combined with your analytical mindset and attention to detail, will be key to success in this assignment.

This is a 60% workload, starting ASAP and running until 18 December 2026 (with extension possible), with the place of performance in Zurich.

In this role knowledge of German and English is mandatory.

You can expect a professional environment, high visibility topics, and the opportunity to contribute to a meaningful transformation within a leading financial institution.

If you want to hear more about this role, apply directly to:

Vuk Susa‑Stupar

📧 vuk.susa-stupar@nicollcurtin.com

📞+41 43 508 26 71

We are looking for a Process Owner for one of our clients in the financial services industry in Switzerland, for a permanent role.

In this position, you will take end‑to‑end ownership of one or more customer journeys, such as account opening, card issuance, card usage and lifecycle management or invoicing. Acting as the journey lead, you will work closely with marketing, sales, IT and operations to ensure a seamless and consistent customer experience across all channels.

You will analyse customer interactions, identify pain points and optimisation potential, define KPIs and translate insights into concrete improvement measures. In addition, you will develop and implement journey strategies, maintain customer journey maps and actively drive a customer‑centric mindset across the organisation in an agile environment.

If you have a university degree in economics, computer science or a related field, several years of experience in customer experience, journey or product management, and a strong understanding of end‑to‑end customer journeys and modern process methodologies, this could be the right opportunity for you.

You bring strong analytical and communication skills, experience in stakeholder management and agile frameworks, and are fluent in German and English.

You can expect an exciting and varied role, a structured onboarding, flexible working hours with home‑office options, modern workplace setup and attractive benefits, as well as real influence on how customer experience is shaped.

If you would like to hear more about this role, apply directly to:

vuk.susa-stupar@nicollcurtin.com

Phone: +41 43 508 26 71

We are looking for a Process Owner for one of our clients in the financial services industry in Switzerland, for a permanent role.

In this position, you will take end‑to‑end ownership of one or more customer journeys, such as account opening, card issuance, card usage and lifecycle management or invoicing. Acting as the journey lead, you will work closely with marketing, sales, IT and operations to ensure a seamless and consistent customer experience across all channels.

You will analyse customer interactions, identify pain points and optimisation potential, define KPIs and translate insights into concrete improvement measures. In addition, you will develop and implement journey strategies, maintain customer journey maps and actively drive a customer‑centric mindset across the organisation in an agile environment.

If you have a university degree in economics, computer science or a related field, several years of experience in customer experience, journey or product management, and a strong understanding of end‑to‑end customer journeys and modern process methodologies, this could be the right opportunity for you.

You bring strong analytical and communication skills, experience in stakeholder management and agile frameworks, and are fluent in German and English.

You can expect an exciting and varied role, a structured onboarding, flexible working hours with home‑office options, modern workplace setup and attractive benefits, as well as real influence on how customer experience is shaped.

If you would like to hear more about this role, apply directly to:

vuk.susa-stupar@nicollcurtin.com

Phone: +41 43 508 26 71

We are looking for an Operational Procurement / Purchase Order Specialist for one of our clients coming from the telco sector, supporting a complex and fast‑paced SAP hardware ordering environment.

In this role, you will own the end‑to‑end PR to PO conversion, ensuring all purchase requests are processed within defined SLAs and executed with a strong “first time right” mindset. You will be at the heart of daily operations, acting as the key interface between internal stakeholders and suppliers, managing communication, order follow‑ups and resolving operational issues such as delivery delays or invoice mismatches.

You will actively monitor and manage the order backlog, ensuring timely delivery and escalating where needed, while maintaining high data quality as the foundation for accurate order processing.

Beyond execution, you will help stabilise and improve operational processes, identifying opportunities to optimise ordering, tracking and issue handling. You will also contribute to SAP hardware ordering initiatives and projects, supporting testing, implementation and operational readiness.

If you bring 3–5 years of experience in operational procurement or purchase order management, strong hands‑on SAP PR‑to‑PO expertise, and confidence in managing suppliers at an operational level, this could be a great next step. You should be fluent in English and comfortable communicating in German in day‑to‑day operations.

Experience with Ariba, material master data, operational projects or telecommunications is a strong advantage.

You will join a professional environment where structured execution, reliability and continuous improvement are highly valued, offering a role with real operational ownership and impact.

This is a 3 month contract, with a possibility of full time internalisation in order words a permanent role.

If you would like to hear more about this opportunity, apply directly to:

vuk.susa-stupar@nicollcurtin.com

Phone: +41 43 508 26 71

Are you an experienced Test Manager?

Do you like working in a financial environment?

If that is the case, the role below might be the one for you.

We are looking for an IT Test Manager for one of our clients, a leading private bank, for a 100% workload contract role based in Luxembourg.

In this role, you will take ownership of the end‑to‑end test management across complex IT and core banking initiatives. You will define and drive the overall test strategy, clarify and formalise requirements, estimate testing efforts, and ensure risk‑based prioritisation across projects and change requests.

From planning through execution, you will coordinate SIT, UAT and regression testing, manage test environments and data, and work closely with development, requirements engineering, IT operations and business stakeholders.

You will also be responsible for governance, reporting, go/no‑go recommendations and the continuous improvement of testing processes and quality gates.

If you bring strong experience as an IT Test Manager within financial services, ideally with exposure to core banking platforms such as Temenos T24 / Transact, along with solid knowledge of regression portfolio management, test and defect tools (JIRA, Xray) and agile environments, this is an excellent opportunity to work in a highly professional, international setting.

The contract starts on 01.05.2026 and runs until 30.04.2027, with a 100% employment level. The role is on‑site in Luxembourg for the first 3 months, followed by up to 2 days of home office per week, to be agreed with the line manager.

If you would like to hear more about this opportunity, apply directly to:

vuk.susa-stupar@nicollcurtin.com

Phone: +41 43 508 26 71

Are you an experienced Project Manager?

Do you have experience governing Business Projects within banking or payment industry?

We are looking for an experienced Project / Solution Manager (Hybrid & Agile) for one of our clients in Zurich, Switzerland, to join the Solution Management & Business Projects team in a permanent position.

You will step into a well‑established environment, with enough room to shape the future rather than having to “move every mountain yourself”.

In this role, you will lead hybrid projects (classic and scaled agile) from planning through to handover into operations. You will manage scope, cost, timelines and quality, work closely with product owners, ARTs and RTEs, and ensure that requirements are prioritised and refined in line with business objectives. You will coordinate a wide range of internal and external stakeholders, coach and lead cross‑functional teams, remove impediments and actively support continuous improvement and efficiency.

If you have several years of hands‑on project management experience, feel confident working in Scrum, Kanban and SAFe environments, and enjoy bringing structure to complex, interconnected topics, this is an excellent opportunity. A background in the financial or payment industry is an advantage, as is a solid understanding of software development and enterprise architectures.

Fluent German (C2) and business‑level English are essential.

You can expect a dynamic team, meaningful projects with real impact, and the chance to grow into a key role within the organisation.

Start date: client is ready to wait, even for longer notice periods.

Location: Zurich.

If you would like to hear more about this opportunity, apply directly or get in touch via:

📧 vuk.susa-stupar@nicollcurtin.com

📞 +41 43 508 26 71

Are you an experienced Project Manager?

Do you have experience governing Business Projects within banking or payment industry?

We are looking for an experienced Project / Solution Manager (Hybrid & Agile) for one of our clients in Zurich, Switzerland, to join the Solution Management & Business Projects team in a permanent position.

You will step into a well‑established environment, with enough room to shape the future rather than having to “move every mountain yourself”.

In this role, you will lead hybrid projects (classic and scaled agile) from planning through to handover into operations. You will manage scope, cost, timelines and quality, work closely with product owners, ARTs and RTEs, and ensure that requirements are prioritised and refined in line with business objectives. You will coordinate a wide range of internal and external stakeholders, coach and lead cross‑functional teams, remove impediments and actively support continuous improvement and efficiency.

If you have several years of hands‑on project management experience, feel confident working in Scrum, Kanban and SAFe environments, and enjoy bringing structure to complex, interconnected topics, this is an excellent opportunity. A background in the financial or payment industry is an advantage, as is a solid understanding of software development and enterprise architectures.

Fluent German (C2) and business‑level English are essential.

You can expect a dynamic team, meaningful projects with real impact, and the chance to grow into a key role within the organisation.

Start date: client is ready to wait, even for longer notice periods.

Location: Zurich.

If you would like to hear more about this opportunity, apply directly or get in touch via:

📧 vuk.susa-stupar@nicollcurtin.com

📞 +41 43 508 26 71

Are you an IT Project Manager?

Do you have experience working in a financial industry?

Then the role of an IT project manager might be the right fit for you!

We are looking for an IT Project Manager for one of our clients, a leading international private bank, for a contract role based in Frankfurt, with occasional travel to Luxembourg (very rare). The assignment starts ASAP, runs at 100% workload, and is planned until 31.12.2026.

In this role, you will take ownership of a key Front Tool Project (Front Office (FO) systems and technologies), stepping into an environment where structure, precision, and collaboration define success.

You will lead and coordinate IT projects end‑to‑end, defining scope, shaping project plans, aligning resources, guiding experts, and ensuring delivery within time, scope, and budget. As the central link between business, technical teams, and stakeholders, you will keep everyone informed through clear communication and transparent project reporting.

Your work will span project steering, risk identification, progress control, documentation of every project phase, and adherence to the bank’s internal project delivery framework.

You will be the one ensuring that project goals stay on track, changes are managed effectively, and deliverables meet the highest quality standards. Your experience in IT or financial services, combined with strong communication skills, analytical thinking, and the ability to navigate complex environments, will be essential.

If you bring a BSc/BA in Computer Science or Engineering, proven experience managing IT projects , ideally within banking, wealth management, or front‑office tool environments, and excellent English and German skills, then this is the right opportunity for you. Strong coordination skills, attention to detail, and the ability to motivate others will help you excel in this role.

If you want to hear more about this position, apply directly to:

email: vuk.susa-stupar@nicollcurtin.com

Phone: +41 43 508 26 71

Our team now has a new Product Owner position where you can take on responsibility and contribute directly to innovative solutions in laboratory automation. We are looking for a candidate for our client which is coming from a manufacturing industry. 

Tasks

• Own the product strategy and roadmap for instrument driver integrations across multiple CDS platforms
• Coordinate product planning and execution with distributed development teams in Europe and North America
• Define clear requirements and acceptance criteria for internal driver implementations
• Support instrument vendors and customers in developing and integrating drivers
• Ensure interoperability, validation, and regulatory compliance of internal and external drivers
• Collaborate closely with development, product management, regulatory teams, and external partners

Requirements

• Degree in Computer Science, Engineering, Chemistry/Analytical Sciences, or comparable experience
• Experience as a Product Owner, Technical Product Manager, or in a similar role in a laboratory or analytical environment
• Good knowledge of chromatography systems (HPLC, UHPLC, GC) and analytical instrumentation
• Ability to understand and discuss driver‑level software code
• Experience with CDS platforms (e.g. Empower, Chromeleon, OpenLab, LabSolutions) is a strong plus
• Familiarity with regulated environments (ISO 13485, EU Cyber Resilience Act, EU Data Act)
• Strong communication skills and confidence working with customers and external vendors
• Fluent in English; German is a plus
• Willingness to collaborate internationally and travel occasionally

Offer:

• Technically challenging and meaningful projects at the intersection of software, laboratory instrumentation, and regulated environments
• Close collaboration with international teams and leading instrument vendors
• Short decision-making paths and a collaborative, supportive working culture
• High degree of autonomy, ownership, and room for professional growth
• Stable and future-oriented company with a strong focus on innovation and long-term development

We are currently supporting one of our key financial‑sector clients in Luxemburg in finding an experienced Domain / Hub Architect to join their organisation.

This is a role where you step into the heart of strategic architecture work, shaping the vision, guiding technology direction, and ensuring that what gets built truly serves the long‑term business goals.

In this position, you’ll work closely with product management and key stakeholders to translate business vision into real, future‑proof target architectures. You’ll take ownership of architectural alignment in delivery, review and approve solution blueprints, and act as a guardian of enterprise architecture standards, ensuring sustainability, transparency, and the reduction of architectural debt across applications and platforms.

You will collaborate with global domain architects, system architects, shared services and enterprise architecture to define capability roadmaps and architectural runways. As part of the planning process, you’ll contribute to QBRs, high‑level objectives for upcoming PI Plannings, and help teams define features and break them down into actionable stories.

A big part of your role will also be cross‑functional collaboration: identifying risks around deviation or innovation, aligning with discipline architects across the bank, working with stakeholders and suppliers, and ensuring supplier‑delivered capabilities fit seamlessly into the overall architecture.

If you bring a BSc/BA in Computer Science, Engineering or similar, together with proven experience as an architect in IT and/or financial services, and you have completed relevant trainings or certifications, this could be a great opportunity.

Soft skills matter here as well: excellent communication abilities, strong organizational skills, a sharp analytical mindset, and familiarity with tools like Microsoft Office, SharePoint, and JIRA.

This is a one year contracting role for Luxemburg.

If this sounds like the kind of challenge that excites you, feel free to reach out directly:

📧 vuk.susa-stupar@nicollcurtin.com

📞 +41 43 508 26 71

We are looking for an IT Business Analyst for one of our Insurance clients in Zurich, Switzerland, to join on a 6‑month contract (with extension possible) and an 80–100% workload.

In this role, you’ll step into a high‑impact mandate at the Corporate Centre, where you will help reshape and accelerate the financial closing procedures. This is not a typical BA position, you’ll be diving into workflows, understanding system and data dependencies, and identifying where automation, AI and process redesign can be introduced to make the closing cycle faster, smarter, and far more efficient.

You will work onsite in Zurich (4 days a week) alongside senior Finance stakeholders, IT teams, data/AI specialists, and global near/offshore colleagues.

Your mission: reduce manual work, increase automation, streamline data flows, and translate your findings into tangible technical and process improvements.

With strong SAP FICO and group reporting knowledge, plus your experience in requirements engineering and process mapping, you’ll be the key driver in helping the Corporate Center meet a direct request from the Group CEO to significantly accelerate financial close timelines.

If you enjoy a role where business meets technology, where your analysis directly influences high‑visibility decisions, and where you can truly shape transformation across processes and systems, this is the right opportunity for you. You’ll find a dynamic environment, cross‑functional exposure, and the chance to leave a concrete footprint in one of the most important finance initiatives of the year.

Working language of the team is English

If you want to hear more about this role, apply directly to:

vuk.susa-stupar@nicollcurtin.com

Phone: +41 43 508 26 71

Are you an IT Business Manager with strong organizational, analytical, and stakeholder management skills, and a passion for supporting strategic IT initiatives in a dynamic financial services environment?

A leading private banking organization in Luxembourg is currently looking for an IT Business Manager to support day-to-day IT business operations, strategic initiatives, and cross-functional projects. In this role, you will act as a key interface between IT management, project teams, and business stakeholders, helping to drive operational excellence, process improvement, and effective execution of the IT strategy.

You will support IT leadership through structured analysis, reporting, workforce planning, and governance activities, while also coordinating initiatives and preparing executive-level presentations and decision materials.

Your responsibilities will include:

• Managing and supporting day-to-day operational and administrative tasks within IT Business Management
• Supporting and coordinating strategic initiatives and cross-functional IT projects
• Preparing high-quality presentations, concepts, and decision papers for senior internal stakeholders
• Conducting quantitative and qualitative analyses to support decision-making for projects and initiatives
• Supporting IT management in increasing the efficiency and effectiveness of IT processes
• Defining and managing workforce planning, staff development, and human capital topics
• Monitoring and improving IT governance, reporting, and operational processes
• Acting as a central coordination point between IT, business, and project teams

To succeed in this role, you should bring:

• Minimum 4+ years of professional experience in banking, consulting, and/or IT environments
• Relevant higher education (business, IT, finance, or similar)
• Strong proficiency in Microsoft Office, especially PowerPoint and Excel
• Proven experience supporting IT management, project coordination, and strategic initiatives
• Strong analytical, conceptual, and problem-solving skills
• Excellent communication, presentation, and stakeholder management skills
• Highly structured, proactive, and independent working style
• Dynamic mindset with passion for change and continuous improvement
• Ability to manage multiple priorities and perform well under pressure
• Fluent English required; German and/or French are a strong advantage

📍 Location: Luxembourg

💼 Workload: 100%

⏳ Duration: 9 months

📆 Start: 01.04.2026

For more information, please contact:

📩 Sava.Ocokoljic@nicollcurtin.com

📞 +41 43 508 95 78

Are you an experienced IT Project Manager with a strong background in banking regulatory reporting and a passion for delivering complex IT projects on time and within budget?

Our client, a leading private bank in Luxembourg, is looking for an IT Project Leader – Regulatory Reporting to manage and coordinate IT projects supporting regulatory reporting initiatives. In this role, you will be responsible for overseeing project scope, timelines, and budgets, while ensuring high-quality deliverables and compliance with internal project frameworks.

You will work closely with business stakeholders, IT teams, and other departments to drive projects from initiation through execution and delivery, while monitoring progress and providing regular status updates to stakeholders.

Key responsibilities include:

• Defining and clarifying project scope, deliverables, timelines, and resources
• Developing project plans, assigning tasks, and coordinating team efforts
• Monitoring project progress, controlling budgets, and implementing changes as needed
• Ensuring adherence to the Project Delivery Framework
• Identifying and mitigating project risks
• Producing and maintaining project documentation according to internal standards
• Reporting project status to stakeholders and ensuring quality and compliance
• Collaborating across departments to achieve project objectives on time and within budget

To succeed in this role, you should bring:

• BSc/BA in Computer Science, Engineering, or a related field
• Proven experience as a Project Manager in IT, preferably in the banking or finance sector
• Strong expertise in regulatory reporting within banking (mandatory)
• Experience with Regnology Regulatory Reporting Solutions (advantageous)
• Excellent English communication skills (C1/C2), additional languages such as German or French are a plus
• Strong organizational, analytical, and multi-tasking skills
• Solid working knowledge of Microsoft Office, SharePoint, and JIRA
• Strong stakeholder management and team leadership skills

📍 Location: Luxembourg

💼 Workload: 100%

⏳ Duration: 12 months

📆 Start: ASAP

For further details, please contact:

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

Are you an experienced Business Analyst?

Do you enjoy working on Compliance, Regulatory, and Banking transformation topics?

Then the role of Business Analyst – Personal Account Trading (PAT) might be a good fit for you!

Our client, operating within the Banking and Financial Services sector, is looking for an experienced expert to support them in the area of Compliance and Regulatory implementation.

As a Business Analyst, you are going to provide expertise in the domain of Personal Account Trading, employee compliance, and regulatory solutions within a large banking environment.

Setting:

As part of the project team, you will be oriented toward delivering the best possible solutions in the area of Compliance, Risk Management, and Regulatory Reporting, acting as a key interface between business and IT.

Focus:

• Requirements gathering with Compliance, HR, Legal, and IT stakeholders
• Functional requirements documentation and business process modelling
• Evaluation of solutions and technologies supporting PAT initiatives
• Data integration planning across core banking, trading, and external systems
• Test case development, UAT support, and change management
• Stakeholder management and communication with senior management

Background:

To be successful in this role, prior experience as a Business Analyst within Banking Compliance or Regulatory environments, including Personal Account Trading or employee compliance topics, is required.

Duration: This is initially a 9 month contracting role, with the possibility of extension.

Workload:100%

For more information on this Business Analyst – PAT opportunity, or any other roles I am currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞 

Our client who is one of the largest insurers on the Swiss market is currently looking for an IT Business Analyst.

Goal of the role is to provide business analyst expertise in the insurance domain in order to facilitate global projects.

One of the strong points is the ability to capture complex business requirements analyse them, and finally transform them into functional requirements.

The role itself is a long – term contracting opportunity and hybrid work is available as well.

Area of work: Zurich

Some of the role duties would include:

• Providing explanations and expertise regarding as-is / to-be models as part of the requirements elicitation process to appropriate stakeholders;
• Produces requirement specifications and outlines solution design documents throughout the project life cycle;
• Support of the lead Business Analyst in order to ensure the deliverables are met;
• Engage in solution design with the stakeholders;
• Participating in development of test plan, testing and implementation;
• Experience in application testing and organizing user acceptance testing;
• Conducting post implementation activities;

Fluent knowledge of the English Language is required along with the knowledge of German.

To get in touch with me directly, please refer to the email address below:

vuk.susa-stupar@nicollcurtin.com

Phone: +41435082671

Are you an experienced Administrative Assistant or Support Specialist?

Do you enjoy working on a variety of cross-functional business tasks?

Then the role of Administrative Assistant might be a great fit for you!

Our client, one of the largest banks in Switzerland is looking for a versatile professional to assist with day-to-day activities across the organization.

As an Administrative Assistant, you will contribute your expertise to support internal operations, smaller projects, and assist teams across various business units.

Setting:

As part of a dynamic team, you will be working both at a secure archive site (1 day/week) and across different departments (4 days/week), ensuring smooth operational execution and flexibility in business support tasks. Up to 2 days of home office per week are possible.

Focus:

• Assisting with operational tasks and projects
• Supporting various departments with ad hoc business needs
• Ensuring efficient documentation and task follow-up

Background:

To be successful in this role, prior experience with MS Office tools and a cooperative, proactive mindset are essential. No specific certifications are required, but soft skills such as discretion, flexibility, and strong communication are key.

Duration: This is initially a 6-month contract, with the possibility of extension.

Languages: Fluent knowledge of German and English is mandatory

Workload: 100%

For more information on this Administrative Assistant opportunity or any Administrative Assistant roles I am currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞

On behalf of our esteemed client in the telecommunications sector, we are seeking a proactive and motivated individual to support the Senior Director of Risk & Compliance in the implementation and management of the SOX compliance program.

In this role, you will be responsible for conducting SOX controls, walkthroughs, and collaborating with business units to ensure an appropriate control design. You will also be involved in testing the design and operational effectiveness according to internal control guidelines and supporting management with the timely assessment, documentation, and resolution of deficiencies. Additionally, you will coordinate and manage requests from external auditors related to SOX testing and monitor and report on relevant status metrics and KPIs.

The ideal candidate will have a degree from a reputable university or a similar qualification with a focus on accounting and at least 1-2 years of relevant experience in assurance, accounting, or audit, preferably within the media, telecommunications, or entertainment industries. A high level of proficiency in English, both written and spoken, is essential, as well as a team-oriented approach combined with the ability to work independently. We are looking for someone with a proactive and results-driven mindset, strong analytical skills, and a keen attention to detail.

If this exciting opportunity aligns with your career aspirations and you wish to be part of a dynamic team, we look forward to receiving your application!

Our client (The leading provider of premium credit card solutions in Switzerland) is looking for a Digital Marketing Manager to support the management and expansion of digital marketing services and infrastructure. In this role, you will work closely with experts across digital marketing and customer acquisition to create a seamless digital customer experience across multiple communication channels. Your main responsibilities include developing and managing digital content along defined user journeys, maintaining website content using Magnolia CMS, and optimizing digital user journeys across web, email, and other digital channels. You will also coordinate internal and external stakeholders, monitor and report on key performance indicators (KPIs), and continuously improve digital marketing communications.

Additional tasks include managing web publishing service requests, optimizing website content for SEO, contributing to the development of web governance, and providing ad-hoc analyses and recommendations for other departments. Staying up to date with the latest trends and innovations in digital marketing is also an important part of the role. You will collaborate closely with teams in Marketing & Sales, IT, and Product Management to ensure effective digital strategies.

To be successful in this position, you should have at least 3-5 years of experience in digital marketing and/or e-commerce, along with a degree or certification in Digital Marketing or E-Commerce (FA or university level). Experience in content marketing and SEO, as well as proficiency in Magnolia CMS or similar platforms (e.g., Adobe), are essential. Familiarity with Adobe Analytics, strong analytical skills, and a hands-on, proactive working style are also required. Fluency in German and English is a must, while French is a plus.

This position offers a workload of 60-100% with a 12-month contract and the possibility to start immediately or by agreement. Candidates must already be residing in Switzerland. If this opportunity aligns with your expertise and career aspirations, we look forward to receiving your application.

Are you an experience IT lead?

Do you enjoy guiding projects from conceptualizing phase to fruition?

Coordination of projects is part of your day to day work?

If so, then the role of IT project Lead is the right fit for you!

Our client who is one of the largest bank in Switzerland is looking for an IT project Manager who will join their team in Luxembourg for a 12 month contract.

The client is focused on defining and clarifying current project scope, which includes the budget assessment, and needed resources.

As an IT project manager you will be responsible for managing IT projects and following project timelines.

As a member of the wider IT team, you will monitor project progress, changes and development at which point you will inform the relevant C - level stakeholders about potential bottlenecks or challenges.

In addition, you will coordinate the efforts of the team, assign tasks, and resolve issues.

As an IT project manager, you will also produce project documentation, carefully documenting each phase of the project.

In order to be successful in this role, background in Computer Science and Engineering is highly desirable. Thorough stakeholder management is essential for this role. Last but not least, knowledge of JIRA is required.

Language wise, fluency in German and French is a must.

Location of work: Luxembourg

For more information on this Information Technology Project Manager job or any other Information Technology Project Manager positions I have available, please send your CV to:

vuk.susa-stupar@nicollcurtin.com or you can call me on

Do you have a passion for quality management and supply chain processes?

Do you enjoy working with cross-functional teams and driving process improvements?

Would you like the opportunity to make a significant impact by supporting a high-performing team in ensuring quality across various operational functions?

If you are, then the role of a Supply Chain Quality Assurance Specialist is the right opportunity for you!

The client in question is the largest manufacturer in Switzerland and they are looking for Supply Chain Quality Assurance Specialist.

They are currently seeking a qualified expert to join our client's Supply Chain Quality Assurance team and help ensure the smooth execution of quality-related tasks across various operational functions.

As a member of this team, you will support efforts to maintain and improve quality standards across supply chain operations.

Your main responsibilities as a Supply Chain Quality Assurance Specialist will include:

• You will be responsible for coordinating and processing open quality notifications within the Supply Chain Quality Assurance (SQA) team. This includes analysing, prioritizing, and managing corrective actions to resolve issues.
• Blocked Stock Management: You will handle error notifications from production and create corresponding quality notifications to address and resolve any issues.
• Cross-Department Collaboration: A large part of your role will involve collaborating with various internal departments such as logistics, production, and procurement to ensure efficient and effective quality management.
• Inventory and Storage Checks: You will initiate and support inventory inspections and control activities as needed to ensure quality standards are met.
• Purchased Parts Management: You will coordinate quality-related activities for purchased parts across logistics, including managing goods receipt, returns, internal repairs, and other quality-related tasks.
• Operational Quality Support: You will support operational quality inquiries and maintain effective communication between procurement, logistics and production.

In order to be successful in this Supply Chain Quality Assurance Specialist role you poses a strong understanding of supply chain processes and quality management systems. Further experience in handling and analysing quality notifications as well as optimizing processes within quality management is the key.

If you have a background in quality management or supply chain operations, and you thrive in collaborative, fast-paced environments, this role will provide you with an exciting opportunity to make a direct impact.

The working language of the company is German, so fluency in German is required, along with a fluent knowledge of English.

This is a 6 month contracting role and the client will potentially offer an internalisation.

For more information on this Supply Chain Quality Assurance Specialist job or any other Supply Chain Quality Assurance Specialist positions I have available, please send your CV to:

vuk.susa-stupar@nicollcurtin.com or you can call me on

+41435082671

Our client, a prestigious and established institution with over 180 years of experience, is a leading sustainable private bank with a global presence in 27 locations. They specialize in providing personalized services in investment advisory and asset management for both private and institutional clients. The institution’s success is driven by the dedication and commitment of its employees, who bring unique technical expertise, professional qualifications, and social skills to the organization. The institution is deeply committed to fostering a collaborative and entrepreneurial work environment where each employee’s contribution is valued.

We are currently seeking an experienced Compliance Officer to join the Swiss Advisory Team in Zürich. This role is critical to ensuring the institution's adherence to regulatory and statutory requirements, particularly in the area of financial crime compliance.

Key Responsibilities:

• Ensure compliance with current Swiss AML (Anti-Money Laundering) standards.
• Conduct global exposure checks of new and existing clients to identify and mitigate financial crime risks.
• Process account opening requests and KYC periodic reviews in accordance with regulatory and internal frameworks.
• Provide expert advice to client advisors on AML/CTF (Countering the Financing of Terrorism) related matters.
• Perform risk assessments, thematic reviews, and deep dives into specific compliance areas.
• Actively participate in compliance projects and support their implementation.

Ideal Candidate Profile:

• Higher education in law, economics, or a related field, or an equivalent qualification (e.g., Diploma of Advanced Studies in Compliance Management).
• 3-5 years of relevant experience in a Financial Crime Compliance Department, ideally within a Swiss bank, with a focus on complex account openings and KYC reviews.
• Strong knowledge of AML and CDB (Client Due Diligence) regulatory requirements.
• Analytical mindset with the ability to work independently and with attention to detail.
• Effective communicator and team player with a proactive attitude toward taking ownership of responsibilities.
• Solution-oriented with a pragmatic approach to working with colleagues and stakeholders both internally and externally.
• Ability to work under pressure, prioritize tasks, and make clear decisions.
• Fluency in both German and English is required.

This is an excellent opportunity to join a respected institution that values its employees and fosters a positive, high-performing work environment.