System Administrator

• Design, implement, and support network and telephony infrastructure, including IP telephony, Cisco Unified Communications Manager, Trader Voice (BT/IPC), Cisco Expressway services, voice recording systems, and mobile voice services in the Asia-Pacific region.
• Ensure that Asia-Pacific Network and Telecom services align with business requirements regarding stability, resilience, and performance.
• Monitor voice system performance, capacity, and call quality, optimizing as necessary to maintain high availability and deliver an excellent user experience.
• Develop and maintain comprehensive documentation for voice systems, including network diagrams, configurations, and standard operating procedures.
• Implement and manage disaster recovery and business continuity plans for voice infrastructure.
• Troubleshoot complex voice-related issues and provide timely solutions.
• Manage vendor relationships for voice-related hardware, software, and services.
• Provide technical support and training to end-users on voice systems and features.
• Oversee product lifecycles for voice platforms.
• Ensure the implementation of global standards and best practices across all network infrastructure.
• Maintain accurate technical documentation.
• Provide escalation support and advanced troubleshooting for critical issues on voice platforms.
• Manage regional network project implementations.
• Engineer and streamline operational workflow processes.
• Offer consultations and operational support to business and IT units.

• Bachelor’s degree in Computer Science, Telecommunications, or a related field.
• Minimum of 5 years of technical and voice operation experience in investment banking, financial institutions, or large enterprise environments.
• Extensive knowledge of Cisco Call Manager configuration and Cisco Unity.
• Experience with trader voice platforms (e.g., BT ITS platform) and voice recording systems.
• Proficient in TCP/IP, QoS, and VoIP protocols (SIP, H.323, RTP, SRTP).
• Experience with SIP trunking and PSTN connectivity.
• Familiarity with voice security best practices and compliance requirements.
• Knowledge of QoS (Quality of Service) implementation for voice traffic.
• Regional project implementation experience.
• Ability to work independently in a highly dynamic environment, both individually and collaboratively as part of a team.
• Fluent in spoken and written English.

Are you a creative problem-solver with a passion for cybersecurity? We are on the lookout for a highly adaptable Penetration Tester who thrives in dynamic environments. In this role, you’ll play a pivotal part in identifying and assessing security vulnerabilities across a variety of platforms while collaborating with diverse teams to implement robust security practices.

What You’ll Do:

• Conduct Comprehensive Tests: Dive deep into applications, networks, and cloud environments to uncover vulnerabilities.
• Adapt Methodologies: Flexibly adjust your testing strategies to meet evolving project requirements and unique system architectures.
• Communicate Findings: Identify, document, and share actionable insights that align with our business priorities.
• Collaborate Across Teams: Work closely with development, infrastructure, and security teams to establish prerequisites and propose innovative remediation strategies.
• Customize Assessments: Tailor security evaluations to bridge technical and business objectives, ensuring effective solutions.
• Stay Ahead of Threats: Keep up with emerging threats and refine your techniques to stay one step ahead.
• Innovate Testing Capabilities: Contribute to the development of custom scripts, tools, or processes that enhance our testing capabilities.

What We’re Looking For:

• Experience: 3+ years in penetration testing (web, mobile, network, and APIs).
• Technical Proficiency: Familiarity with tools like Burp Suite, Kali Linux, Nessus Professional, Nmap, and scripting in Python, Bash, or similar languages.
• Creative Problem-Solver: A strong mindset for innovative thinking and adapting to challenges.
• Knowledge of Frameworks: Familiarity with OWASP, NIST, PTES, and MITRE ATT&CK.
• Effective Communication: Ability to deliver clear, risk-based reports and communicate findings to both technical and non-technical audiences.
• Certifications: Relevant certifications (e.g., OSCP, OSWE, eWPTX) are a plus but not mandatory.

Preferred:

• Flexible: Comfortable pivoting between different projects and methodologies.
• Curious: A proactive attitude toward exploring new vulnerabilities and security enhancements.
• Communicative: An effective communicator who can simplify complex issues and provide practical recommendations.
• Balanced Approach: Able to harmonize security rigor with business needs to ensure optimal outcomes.

Why Join Us?

Be part of a forward-thinking team that values innovation and collaboration. If you’re ready to make an impact in the cybersecurity landscape, we want to hear from you!

Our client is seeking talented Business Analysts with expertise in life insurance and core policy administration to assist with crucial process documentation. This role is pivotal in gathering business requirements and collaborating with stakeholders across various insurance departments to develop a comprehensive insurance reference architecture and service catalogue.

Key Responsibilities:

• Collaborate with Stakeholders: Engage closely with business stakeholders to gather insights and develop an insurance service catalogue, documenting the AS-IS insurance process architecture, process models, and controls.

• Documentation Excellence: Create clear, concise documents detailing process steps and requirements, such as user stories, Business Requirements Documents (BRDs), or functional specifications for core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, and Billing & Collection.

• Standards Familiarity: Leverage your knowledge of insurance standards, such as ACCORD or IBM Insurance Reference Architecture, to inform your work.

• Maintain Comprehensive Documentation: Prepare and maintain all necessary documentation, including business requirements, functional specifications, user stories, and data dictionaries.

• Identify Opportunities for Improvement: Analyze existing processes to identify gaps, pain points, and areas for enhancement, driving efficiency in insurance operations.

• Project Updates & Communication: Provide regular project status updates, clearly communicate requirements, and manage stakeholder expectations effectively.

Knowledge & Experience:

• Insurance Process Expertise: Solid experience in insurance process engineering and transformation projects.

• Core Processes Understanding: Strong grasp of various core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, and Billing & Collection.

• Agile Methodologies: Familiarity with Agile methodologies and experience with project tracking software (e.g., JIRA, Confluence, Redmine) and wireframing tools (e.g., Figma).

• Reference Architecture Knowledge: Understanding of Insurance Reference Architectures, such as ACCORD.

• Strong Communication Skills: Excellent stakeholder management and analytical skills.

• Language Proficiency: Proficient in both English and Cantonese.

Join a dynamic team and contribute to transformative projects in the life insurance sector. If you are passionate about driving efficiency and enhancing insurance operations, we want to hear from you!