Senior / Mobile Developer (iOS/Android) - React Native - multiple headcounts

Are you an experienced Customer Service / Loyalty Specialist with strong communication skills and a passion for delivering high-quality customer solutions?

A leading telecommunications company in Zurich is currently building a new team and is looking for an Advanced Customer Loyalty Consultant to support the ramp-up phase of their loyalty operations.

In this role, you will handle complex customer inquiries that cannot be resolved by first-level support. You will work across multiple systems, analyze cases independently, coordinate with IT where required, and ensure professional, solution-oriented customer communication — both in writing and by phone.

Your responsibilities will include:

• Handling complex loyalty program inquiries beyond first-level customer service
• Independently analyzing cases and developing structured, customer-oriented solutions
• Acting as the first point of contact for 2nd-level inquiries
• Performing checks in multiple systems (e.g. CRM, workflow, ticketing, Clarify, Techsee)
• Creating and managing IT tickets when required
• Maintaining and managing the Loyalty Input Queue
• Ensuring efficient, timely, and high-quality processing of requests
• Driving continuous improvement of existing business and system processes
• Communicating professionally with customers in writing and by telephone

To succeed in this role, you should bring:

• Experience in call center and customer service environments
• Completed training in the customer service area
• Very strong IT skills, especially in Microsoft Office, CRM, workflow, call center and ticketing systems
• Excellent communication skills and customer orientation
• High resilience, flexibility, and enthusiasm
• Strong analytical thinking and structured working style
• Ability to manage difficult customer situations diplomatically and professionally
• Enjoyment of customer interaction via telephone and written communication
• Fluent German is essential; English required, French and Italian are a plus

Key information:

• Location: Zurich
• Workload: 100%
• Duration: 6 months (extension & internalisation possible)
• Start: March 2026

For more information, please feel free to reach out:

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

• Design, develop, and maintain scalable backend systems and APIs
• Build high-performance backend services
• Integrate backend systems with databases and external systems
• Ensure system reliability, security, and code quality
• Implement testing and follow engineering best practices

• Minimum 3 years of relevant experience
• Strong proficiency in Java (Spring/ Spring Boot)
• Experience with microservices architecture and Spring Boot
• Experience building RESTful APIs and backend services
• Solid understanding of object-oriented programming (OOP), data structures, and design patterns
• Experience with relational and/or NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB)
• Familiarity with version control tools (Git)
• Understanding of API security, authentication, and authorization
• Experience with testing frameworks such as JUnit and Mockito
• Basic knowledge of CI/CD pipelines and build tools (Maven/ Gradle)
• Strong problem-solving and debugging skills

The hiring client is a Global Technology Company with one of the biggest Advertising platforms in the world. They're looking for a Program Manager roll out initiatives for testing and adoption of new features in their advertising products.

THIS ROLE IS BASED IN SINGAPORE AND WILL MAINLY WORK WITH THAI OR VIETNAM BASED ADVERTISERS, HENCE EITHER THAI OR VIETNAMESE LANGUAGE PROFICIENCY IS REQUIRED.

THIS IS A CONTRACT ROLE THAT IS SUBJECT TO EXTENSION OR CONVERSION TO FULL TIME BASED ON BUSINESS NEEDS.

Responsibilities

• Lead and manage programs to testing new product features for advertising platforms including AB, and general availability launches.
• Coordinate cross-functional teams across product, engineering, data, and marketing to deliver testing programs.
• Recruit and work directly with advertisers to participate in product tests and pilots.
• Guide advertisers through new ad features and collect structured feedback on performance, usability, and issues.
• Identify bugs, feature gaps, and product challenges, and escalate them to appropriate teams.
• Analyse feedback to generate insights that inform product improvements.
• Support process improvements to increase the efficiency and quality of product testing programs.

Requirements

• 4+ years of experience in program management/ tech product operations with an understanding of digital advertising platforms (e.g. Tiktok, Google, Meta Ads or similar).
• Experience managing multiple projects or programs simultaneously.
• Experience with A/B testing or product experimentation or product management.
• Comfortable working with cross-functional stakeholders in fast-paced environments.
• Strong communication and stakeholder management skills.
• MUST have Fluency in Thai or Vietnamese (spoken and written) as well as market exposure.

Are you an experienced Program Manager with a strong background in large-scale SAP S/4HANA Public Cloud finance transformations?

A leading provider of airport ground services and air cargo handling is looking for a Program Manager – SAP S/4HANA Public Cloud (Finance) to take full ownership of a global ERP transformation program.

In this role, you will hold end-to-end accountability for planning, governance, and execution of the SAP S/4HANA Public Cloud rollout across multiple countries. You will lead cross-functional teams, system integrators, and senior stakeholders to ensure the program delivers measurable business value while adhering to SAP Best Practices and Fit-to-Standard principles.

Your responsibilities will include:

• Owning the overall SAP S/4HANA Public Cloud program delivery across scope, timeline, budget, and quality
• Establishing and leading program governance, steering committees, and decision forums
• Acting as the main interface to senior leadership and executive stakeholders
• Driving integrated planning across business, finance, IT, and implementation partners
• Enforcing Fit-to-Standard and SAP Best Practices with controlled deviation management
• Managing risks, dependencies, and quality gates throughout the program lifecycle
• Overseeing system integrators and external partners to ensure delivery excellence
• Leading multi-country rollouts including readiness, cutover, hypercare, and transition to operations
• Owning organizational change management, communication, and training strategy
• Ensuring business readiness, user adoption, and post-go-live continuous improvement

To succeed in this role, you should bring:

• 10+ years of experience leading large-scale ERP transformation programs
• Strong hands-on experience with SAP S/4HANA Public Cloud implementations
• Deep understanding of Finance & Accounting processes
• Proven experience managing global templates and multi-country rollouts
• Strong budget ownership and financial management experience
• Excellent stakeholder management skills, including C-level interaction
• Ability to lead large, international teams in complex, matrix environments
• Excellent English communication skills
• Willingness to travel internationally (up to ~40%)

This role requires strong leadership, strategic thinking, and disciplined execution within a global transformation environment.

For further details, feel free to reach out directly.

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

• Design, build, and maintain end-to-end CI/CD pipelines to support efficient and reliable software delivery
• Implement and manage cloud infrastructure and automation using industry-standard tools and practices
• Support containerised environments and orchestration platforms in production settings
• Collaborate with application, security, and platform teams to identify and resolve infrastructure and deployment challenges
• Monitor system performance, availability, and security, and proactively optimize stability and efficiency
• Apply continuous improvement techniques to enhance DevOps processes, tooling, and delivery standards
• Contribute actively to technical discussions and provide practical solutions to delivery-related issues
• Act as a technical reference point within the team and mentor junior engineers where required

• Strong hands-on experience as a DevOps/ Cloud/ Platform Engineer
• Proven experience building and supporting CI/CD pipelines (e.g. Jenkins, GitLab CI, GitHub Actions, ArgoCD, or similar)
• Solid experience with cloud platforms (AWS, Azure, or GCP)
• Working knowledge of infrastructure as code (e.g. Terraform, CloudFormation)
• Experience with containerisation and orchestration (Docker, Kubernetes)
• Understanding of security best practices within CI/CD and cloud environments
• Ability to work independently within defined architectures and governance frameworks
• Comfortable operating in enterprise or client-facing environments

We’re hiring a Technical Researcher to join a Global Tech Company that supports a large-scale membership and billing platform used by millions of subscribers worldwide.

This role sits within a specialized Technical Research team that works closely with Product, Engineering, Billing, and Payments teams to resolve complex customer issues and drive long-term fixes. This is not a helpdesk or service desk role. It’s an advisory, investigation-focused position with strong stakeholder exposure.

Requirements

• Own end-to-end technical escalations coming from customer support partners
• Investigate complex membership, billing, payment, and account-related issues not covered by standard knowledge bases
• Translate customer pain points into clear insights for Product and Engineering teams
• Act as a trusted advisor to the customer support organization
• Partner closely with cross-functional stakeholders across Product, Engineering, Billing, and Payments
• Advocate for permanent fixes, not temporary workarounds
• Manage escalations via Zendesk (no phone-based support)

Responsibilities

• 5+ years of experience in technical research, systems analysis, business analysis, or a similar role
• Strong background in membership, billing, payments, or finance-related systems
• Proven experience managing incidents and escalations in complex environments
• Strong judgment, curiosity, and problem-solving skills
• Comfortable analyzing data to identify patterns and root causes
• SQL experience is a plus (not required)
• Experience in fintech or a similar tech-driven industry is a strong advantage

This is an initial 6-month contract with high potential for extension or conversion, based on business needs and performance.

We’re hiring a Technical Support Engineer to join a growing technology-driven company building software products used by customers across different markets. This team works closely with product and engineering to keep systems running smoothly and users supported.

What you’ll do

• Act as first-line support for software and application issues
• Troubleshoot, analyze, and resolve technical problems reported by users
• Identify product defects, document clear findings, and escalate to engineering when needed
• Manage and prioritize support tickets using tools like Jira, meeting agreed SLAs
• Communicate solutions, updates, and workarounds clearly to users
• Help maintain internal and user-facing documentation, FAQs, and troubleshooting guides

What we’re looking for

• Bachelor’s degree in Computer Science, IT, or a related technical field
• At least 1 year of experience in technical support, QA, or a similar role
• Hands-on experience with ticketing and bug-tracking tools (e.g. Jira)
• Strong problem-solving and logical thinking skills
• Comfortable working with both technical teams and non-technical users
• Clear and structured technical writing skills
• Curious, fast learner with a genuine interest in technology

Nice to have

• Basic scripting knowledge (Python or JavaScript)
• Experience working with APIs or testing them
• Exposure to Agile or Scrum environments

This is an initial 12-month contract based in Singapore.