Confidential – Senior Technical Consultant – Retail
Location: Thailand
About the Role
In this senior role, you will act as a technical authority and trusted advisor to both customers and internal teams, leading the design and delivery of complex retail technology solutions.
You will play a key role in architecting scalable systems, integrating multiple platforms, and ensuring successful delivery of enterprise-grade solutions.
The role involves direct engagement with customers on-site, providing deep technical expertise, troubleshooting complex laboratory and production issues, and guiding technical teams through implementation and optimisation.
This position requires a hands-on technical leader who combines strong coding ability with architectural thinking and excellent customer communication skills.
What You Will Be Doing
-
Lead the technical aspects of retail technology solutions, including architecture design, software installation, configuration, and integration.
-
Act as the technical escalation authority, handling complex production issues across applications, infrastructure, and integrations.
-
Troubleshoot issues methodically, from log analysis and system behaviour through to database traces and code-level investigation.
-
Design and review solution architecture for large-scale, distributed, and highly integrated environments.
-
Provide technical leadership and mentorship to team members, ensuring high-quality delivery and adoption of best practices.
-
Work directly with customers on-site, explaining complex technical concepts clearly and building strong relationships.
-
Drive integration design and implementation with third-party systems, APIs, and enterprise platforms.
-
Produce and maintain architecture documentation, system design artefacts, and operational runbooks.
-
Collaborate with global teams to resolve issues and deliver solutions aligned with customer expectations.
-
Contribute to continuous improvement by identifying recurring issues and proposing long-term technical solutions.
What We Are Looking For
Experience & Core Skills
-
15+ years of experience in software engineering, solution architecture, or technical consulting within established enterprise-scale organisations or leading technology companies.
-
Strong background in solution architecture for complex, integrated systems.
-
Hands-on coding experience in at least one modern programming language, with C# strongly preferred.
-
Strong expertise in Microsoft SQL Server, including complex queries, performance tuning, and troubleshooting.
-
Proven ability to analyse logs and debug issues across multiple layers, including application, database, and infrastructure.
-
Solid understanding of system integrations, APIs, and distributed systems.
-
Deep knowledge of Microsoft Windows environments, including file systems, event logging, services, and performance diagnostics.
Preferred Technical Skills
-
Experience with RabbitMQ or other messaging systems.
-
Experience with IIS / ASP.NET applications.
-
Familiarity with retail POS systems or retail technology platforms.
Domain & Business Skills
-
Retail industry experience is a strong advantage.
-
Strong consulting mindset with the ability to translate business requirements into effective technical solutions.
-
Ability to work independently and take full ownership of technical deliverables.
Communication & Leadership
-
Native Thai speaker with business-level English proficiency.
-
Strong client-facing skills with the ability to explain complex technical issues to non-technical stakeholders.
-
Proven ability to act as a technical leader and authority within a team.
-
Comfortable working on-site with customers and collaborating across global teams.
Key Attributes
-
Independent, proactive, and solution-oriented.
-
Strong analytical and problem-solving skills.
-
Leadership mindset combined with hands-on technical execution.
-
Customer-focused and delivery-driven.
Confidentiality Notice: This is a confidential search. Specific information about the client, technology environment, and solutions will be shared with shortlisted candidates during the recruitment process.