Business Analyst

Are you an experienced IT Business Analyst with a strong background in Agile delivery and insurance systems?

A leading insurance organization is looking for an IT Business Analyst to join their Commercial Insurance IT team, supporting a global pricing tool through maintenance, production support, and ongoing enhancements.

You will work in an international setup with teams across Zurich and Spain, contributing to a business-critical platform used globally.

Key Responsibilities

Business Analysis

• Elicit, analyze, and document business requirements
• Understand and define as-is and to-be processes
• Identify risks, issues, and improvement opportunities

Project & Delivery Support

• Support Agile (Scrum) delivery activities
• Participate in test planning, testing, and implementation
• Track tasks and support ongoing releases and improvements

Process Improvement

• Model business processes and drive continuous improvement
• Conduct ad-hoc analysis to resolve operational issues

Required Skills

• 5+ years experience as an IT Business Analyst
• Strong experience in Agile (Scrum) environments
• Excellent analytical and problem-solving skills
• Strong communication and stakeholder management skills
• Fluent English

Nice to Have

• Experience in P&C / Commercial Insurance
• Experience supporting business-critical systems

📍 Location: Zurich (2–3 days remote possible)

💼 Workload: 80–100%

⏳ Duration: 12 months (+ possible extension)

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

Are you an experienced SAP FS-RI Senior Business Analyst with strong knowledge of reinsurance processes and SAP Financial Services systems?

A leading international insurance organization in Zurich is looking for a Senior SAP FS-RI Business Analyst to support and further develop its core reinsurance platform used across multiple global business units.

The role sits within the Reinsurance IT team, supporting the Zurich Integrated Reinsurance System (ZIRIS), which is built on SAP FS-RI, SAP FS-CD and SAP BW.

Due to a growing project pipeline, the team is looking for a senior consultant who can drive business analysis, solution design, and delivery activities within the SAP FS-RI environment.

Key Responsibilities:

Analyze reinsurance business requirements within SAP FS-RI

Translate requirements into functional specifications and solution designs

Perform data analysis within the reinsurance platform

Work closely with business stakeholders, IT teams, and nearshore developers

Support change initiatives and system enhancements

Support functional testing and UAT activities

Ensure solutions meet business requirements before release

Prepare functional documentation and process documentation

Required Skills

5+ years experience as a Business Analyst in the reinsurance domain

Strong expertise in SAP FS-RI (Base module & Risk Manager – Non-Life)

Understanding of FS-RI batch processing, closing processes, and data models

Experience with at least one SAP FS-RI implementation

Strong analytical and stakeholder communication skills

Fluent English

Nice to Have

SAP BW or SAP FS-CD

SAP ABAP

Azure-based change management

German or Italian

📍 Location: Zurich (mostly remote)
💼 Workload: 80–100%
⏳ Duration: Apr 2026 – Dec 2026

Are you a Testing Manager / Business Analyst with strong experience in data-driven projects, regulatory environments, and end-to-end testing management, looking to play a key role in a strategic global transformation initiative?

A leading private banking organization in Zurich is currently looking for a Testing Manager / Business Analyst to support the development and global rollout of a strategic in-house compliance analytics platform. The platform focuses on key regulatory areas such as AML, KYC, and Point of Sale monitoring, enabling enhanced compliance reporting and operational excellence.

In this role, you will act as a critical interface between business stakeholders and data-centric delivery teams, ensuring requirements are clearly defined, testing strategies are robust, and solutions are delivered with the highest quality standards. You will drive test strategy, planning, execution, and validation, while translating complex regulatory and compliance requirements into actionable test cases and scenarios.

Your responsibilities will include:

• Defining and owning the end-to-end testing strategy for a global compliance analytics platform
• Planning, coordinating, and executing all testing activities, including sprint testing, test reviews, demos, and acceptance testing
• Acting as a bridge between business stakeholders and technical delivery teams, ensuring aligned definitions and harmonized data
• Translating complex regulatory and compliance requirements into structured test scenarios and acceptance criteria
• Managing test case creation, defect tracking, and reporting using Jira
• Supporting the full reporting lifecycle: requirements gathering, solution design, development, testing, deployment, post-release support, and continuous improvement
• Validating data accuracy and integrity using SQL and relational databases (Oracle)
• Supporting reporting validation using Tableau or Power BI
• Contributing to data-intensive projects related to risk, compliance, and financial crime reporting

To succeed in this role, you should bring:

• 3–5+ years of experience in combined roles as Test Manager and Business Analyst, ideally in financial services or banking
• Proven experience delivering regulatory, compliance, or risk-related projects
• Strong hands-on experience with Jira for test and defect management
• Solid understanding of relational databases (Oracle DB) and strong SQL skills
• Experience validating reporting outputs using Tableau or Power BI
• Strong analytical and problem-solving mindset
• Excellent communication and stakeholder management skills
• Ability to work effectively in cross-functional, international teams
• Fluent English required; basic German is a plus

📍 Location: Zurich

💼 Workload: 100%

⏳ Duration: 8 months

📆 Start: ASAP

For more information, please contact:

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

Are you a Senior Business Analyst with strong finance, data, and system integration experience, and a passion for working on large-scale transformation programs?

A leading global reinsurance organization in Zurich is currently looking for a Senior Business Analyst to support a strategic Finance Transformation program, focused on building a new technical accounting integration platform and modern Finance Target Architecture based on Azure Databricks.

In this role, you will work closely with business stakeholders, product owners, architects, engineers, and finance teams to analyze complex data flows, capture business requirements, and translate them into high-quality technical specifications. You will play a key role in delivering a modern, scalable integration solution that replaces a legacy platform and enables end-to-end finance data flows.

Your responsibilities will include:

• Driving Finance IT business analysis to support the implementation of the Finance Target Architecture (Azure Databricks)
• Analyzing and specifying complex integration requirements for technical accounting systems
• Working closely with business stakeholders to capture and document business needs
• Translating business requirements into implementable user stories and work items in Azure DevOps
• Collaborating closely with development teams and other Finance IT teams
• Analyzing and documenting as-is processes and data flows, performing gap analysis, and defining to-be solutions
• Defining high-quality source system data derivation rules and proposing practical implementation solutions
• Modelling finance data and integrating with the existing enterprise data landscape
• Providing test data and supporting system and integration testing
• Coordinating and supporting UAT activities, including documentation and training materials
• Supporting go-live activities and transition into BAU operations
• Monitoring and adapting solutions based on changing business or technical requirements

To succeed in this role, you should bring:

• Minimum 8+ years of experience as a Senior Business Analyst working on complex transformation projects
• Strong background in financial services, insurance, finance IT, or accounting system integrations
• Excellent experience working in agile delivery environments
• Very strong SQL and data analysis skills
• Strong understanding of finance and accounting processes
• Solid data modeling literacy, able to read and analyze complex logical and physical data models
• Python skills (strong advantage)
• Ability to produce high-quality functional and technical documentation
• Excellent communication skills in English
• Highly analytical, structured, solution-oriented mindset
• Strong stakeholder management skills in complex, international environments

📍 Location: Zurich

💼 Workload: 100%

⏳ Duration: 12 months

📆 Start: ASAP

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

Are you an experienced Business Analyst?

Do you enjoy working on Compliance, Regulatory, and Banking transformation topics?

Then the role of Business Analyst – Personal Account Trading (PAT) might be a good fit for you!

Our client, operating within the Banking and Financial Services sector, is looking for an experienced expert to support them in the area of Compliance and Regulatory implementation.

As a Business Analyst, you are going to provide expertise in the domain of Personal Account Trading, employee compliance, and regulatory solutions within a large banking environment.

Setting:

As part of the project team, you will be oriented toward delivering the best possible solutions in the area of Compliance, Risk Management, and Regulatory Reporting, acting as a key interface between business and IT.

Focus:

• Requirements gathering with Compliance, HR, Legal, and IT stakeholders
• Functional requirements documentation and business process modelling
• Evaluation of solutions and technologies supporting PAT initiatives
• Data integration planning across core banking, trading, and external systems
• Test case development, UAT support, and change management
• Stakeholder management and communication with senior management

Background:

To be successful in this role, prior experience as a Business Analyst within Banking Compliance or Regulatory environments, including Personal Account Trading or employee compliance topics, is required.

Duration: This is initially a 9 month contracting role, with the possibility of extension.

Workload:100%

For more information on this Business Analyst – PAT opportunity, or any other roles I am currently working on, please send your CV to:

📧 vuk.susa-stupar@nicollcurtin.com

📞+41 43 508 26 71

Are you an experienced Customer Service / Loyalty Specialist with strong communication skills and a passion for delivering high-quality customer solutions?

A leading telecommunications company in Zurich is currently building a new team and is looking for an Advanced Customer Loyalty Consultant to support the ramp-up phase of their loyalty operations.

In this role, you will handle complex customer inquiries that cannot be resolved by first-level support. You will work across multiple systems, analyze cases independently, coordinate with IT where required, and ensure professional, solution-oriented customer communication — both in writing and by phone.

Your responsibilities will include:

• Handling complex loyalty program inquiries beyond first-level customer service
• Independently analyzing cases and developing structured, customer-oriented solutions
• Acting as the first point of contact for 2nd-level inquiries
• Performing checks in multiple systems (e.g. CRM, workflow, ticketing, Clarify, Techsee)
• Creating and managing IT tickets when required
• Maintaining and managing the Loyalty Input Queue
• Ensuring efficient, timely, and high-quality processing of requests
• Driving continuous improvement of existing business and system processes
• Communicating professionally with customers in writing and by telephone

To succeed in this role, you should bring:

• Experience in call center and customer service environments
• Completed training in the customer service area
• Very strong IT skills, especially in Microsoft Office, CRM, workflow, call center and ticketing systems
• Excellent communication skills and customer orientation
• High resilience, flexibility, and enthusiasm
• Strong analytical thinking and structured working style
• Ability to manage difficult customer situations diplomatically and professionally
• Enjoyment of customer interaction via telephone and written communication
• Fluent German is essential; English required, French and Italian are a plus

Key information:

• Location: Zurich
• Workload: 100%
• Duration: 6 months (extension & internalisation possible)
• Start: March 2026

For more information, please feel free to reach out:

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

Are you an experienced Program Manager with a strong background in large-scale SAP S/4HANA Public Cloud finance transformations?

A leading provider of airport ground services and air cargo handling is looking for a Program Manager – SAP S/4HANA Public Cloud (Finance) to take full ownership of a global ERP transformation program.

In this role, you will hold end-to-end accountability for planning, governance, and execution of the SAP S/4HANA Public Cloud rollout across multiple countries. You will lead cross-functional teams, system integrators, and senior stakeholders to ensure the program delivers measurable business value while adhering to SAP Best Practices and Fit-to-Standard principles.

Your responsibilities will include:

• Owning the overall SAP S/4HANA Public Cloud program delivery across scope, timeline, budget, and quality
• Establishing and leading program governance, steering committees, and decision forums
• Acting as the main interface to senior leadership and executive stakeholders
• Driving integrated planning across business, finance, IT, and implementation partners
• Enforcing Fit-to-Standard and SAP Best Practices with controlled deviation management
• Managing risks, dependencies, and quality gates throughout the program lifecycle
• Overseeing system integrators and external partners to ensure delivery excellence
• Leading multi-country rollouts including readiness, cutover, hypercare, and transition to operations
• Owning organizational change management, communication, and training strategy
• Ensuring business readiness, user adoption, and post-go-live continuous improvement

To succeed in this role, you should bring:

• 10+ years of experience leading large-scale ERP transformation programs
• Strong hands-on experience with SAP S/4HANA Public Cloud implementations
• Deep understanding of Finance & Accounting processes
• Proven experience managing global templates and multi-country rollouts
• Strong budget ownership and financial management experience
• Excellent stakeholder management skills, including C-level interaction
• Ability to lead large, international teams in complex, matrix environments
• Excellent English communication skills
• Willingness to travel internationally (up to ~40%)

This role requires strong leadership, strategic thinking, and disciplined execution within a global transformation environment.

For further details, feel free to reach out directly.

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

Are you an experienced project delivery professional with a strong background in trading, sales, and front-to-back banking processes?

A leading private bank in Zurich is looking for a GPS Project Delivery Manager (ROC Core) to support large-scale change initiatives across ROC Operations and ROC Finance.

In this role, you will act as a key coordination and governance point for ROC Core-related change requests, ensuring alignment with the overall GPS strategy and delivery principles. You will work closely with business, technology, and agile delivery teams to manage requirements, planning, testing, and migration activities across complex trading products.

Your responsibilities will include:

• Acting as a gatekeeper for ROC Core change requests and ensuring alignment with GPS strategy
• Managing and maintaining the GPS book of work related to ROC Operations and ROC Finance
• Understanding new requests and coordinating architectural discussions with SMEs
• Capturing requirements and tracking implementation within an agile (SAFe) environment
• Specifying and planning features with Product Managers, Product Owners, developers, and SMEs
• Coordinating front-to-back testing activities across ROC Core and ROC Finance
• Planning and executing migration runbooks for OTC and structured products
• Tracking deliverables and supporting planning across testing and migration phases

To succeed in this role, you should bring:

• At least 5 years of experience in a trading or sales-related banking environment
• Strong cross-asset understanding of front-to-back booking processes for OTC and securities products
• Experience with structured products issuance, hedging, and lifecycle management
• Proven project management experience, ideally in a leading role on large-scale initiatives
• Good knowledge of Agile / SAFe delivery frameworks and tools such as Jira and Confluence

Role details:

• Location: Zurich
• Workload: 100%
• Contract type: Contracting
• Start: ASAP
• Duration: 2 years
• Languages: English (mandatory), German or other languages an advantage

For further details, feel free to reach out directly.

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

Are you an experienced PMO Manager with strong programme delivery skills and a hands-on mindset?

Do you enjoy working at the heart of large-scale transformation programmes, bringing structure, governance, and clarity to complex initiatives?

We are supporting a leading reinsurance group in Zurich that is looking for a PMO Manager to support a major enterprise-wide AI transformation programme. This is a hands-on delivery role within a central Delivery Centre, working closely with programme leadership, workstream leads, and senior stakeholders.

In this role, you will contribute to the day-to-day management and orchestration of a large, multi-workstream programme, ensuring strong planning, governance, financial control, and transparent reporting.

Your responsibilities will include:

• Operating and supporting a central PMO / Delivery Centre for a large transformation programme
• Maintaining integrated programme plans, milestones, and dependencies
• Supporting governance forums with high-quality, decision-ready materials
• Tracking actions, risks, issues, and dependencies across workstreams
• Supporting budget planning, forecasting, and financial transparency
• Producing clear and concise management reporting for senior stakeholders
• Acting as a constructive challenger to ensure delivery discipline and rigor
• Supporting continuous improvement of PMO standards, processes, and templates

To succeed in this role, you should bring:

• Minimum 5 years of experience in PMO, programme delivery, or large transformation initiatives
• Strong understanding of programme governance, planning, and reporting
• Experience working in insurance or reinsurance environments
• Excellent stakeholder management and communication skills
• Strong PowerPoint skills and ability to structure complex information clearly
• Hands-on, proactive mindset (this is not a purely oversight role)
• Fluent English (mandatory)

Role details:

• Location: Zurich (hybrid working possible)
• Workload: 100%
• Duration: 6-month contract (extension possible)
• Start: February 2026

If you would like to discuss this PMO Manager role in more detail, feel free to reach out directly.

Are you an experienced Software Development Engineer in Test with a strong development background and a passion for quality engineering?

Do you enjoy working closely with software developers to build robust automated testing frameworks and improve overall product quality?

Then this SDET role could be a strong opportunity for you.

We are supporting a leading private bank in Luxembourg that is looking for a Software Development Engineer in Test (SDET) to join their Application Management team. This is a fully technical engineering role, working closely with Java and JavaScript/TypeScript developers to enhance test coverage across functional, integration, performance, and security testing.

You will report directly to the Software Development Lead and contribute to building and maintaining scalable, high-quality testing solutions in a modern software development environment.

Your responsibilities will include:

• Designing, developing, and maintaining automated test solutions
• Improving functional, integration, performance, and security test coverage
• Working closely with Java and JavaScript/TypeScript developers
• Building and enhancing robust testing frameworks
• Testing REST APIs, microservices, and Web UI components
• Integrating automated tests into CI/CD pipelines
• Supporting overall product quality throughout the software lifecycle

To succeed in this role, you should bring:

• Around 4 years of professional experience in an SDET or similar role
• Strong programming skills in Java, Python, and JavaScript/TypeScript
• Solid understanding of REST APIs, microservices, and Web UI testing
• Experience with testing frameworks such as JUnit, TestNG, Cypress, Playwright, or PyTest
• Familiarity with CI/CD tools, preferably GitLab
• Experience with cloud platforms (Azure) and containerization (Docker, Kubernetes) is an advantage
• Fluent technical English

Role details:

• Location: Luxembourg
• Workload: 100%
• Start date: 01.02.2026
• Duration: 12 month contract

If you would like to hear more about this SDET role, feel free to reach out:

📩 Sava.Ocokoljic@nicollcurtin.com

📞+41 43 508 95 78

Senior FX / PM Tester – Global Products & Solutions Platform

Are you an experienced Senior FX / PM Tester with strong expertise in test automation and deep knowledge of Foreign Exchange and Precious Metals trading?

Do you enjoy working in complex, agile environments where quality assurance plays a critical role in delivering robust trading platforms?

Then this Senior FX / PM Tester role could be a strong opportunity for you.

We are supporting a leading private bank in Zurich that is looking for a Senior FX / PM Tester to join their Global Products & Solutions Platform. The role focuses on testing FX and Precious Metals trading platforms and their integration into a new LFX solution, ensuring high-quality delivery across a complex system landscape.

In this role, you will be part of an agile, international setup, working closely with stakeholders and implementation teams in Zurich and Singapore. You will contribute to test strategy, execution, and automation while ensuring end-to-end quality across trading and risk systems.

Your responsibilities will include:

• Managing and executing test activities, including test automation
• Defining and aligning test strategies with architects and subject matter experts
• Creating end-to-end test and solution documentation
• Collaborating with business and IT stakeholders across multiple locations
• Coordinating testing efforts across different implementation teams and vendor solutions
• Working within an agile framework and established QA methodologies
• Willingness to take on Scrum Master responsibilities if required

To succeed in this role, you should bring:

• Strong IT background with hands-on experience in test automation
• Solid experience with Jira and Xray test management
• Deep knowledge of FX and Precious Metals products (Spot, Forwards, Swaps, NDFs, Options, Structured Products)
• Strong understanding of trading and risk systems (e.g. 360T, FXGO, LSEG FXALL, Murex)
• Knowledge of FIX protocol
• Degree in Computer Science, IT Engineering, or similar
• General education in financial products or financial mathematics
• SAFe Agile Product Quality or SAFe Advanced Scrum Master certification (preferred)
• Fluent English

Role details:

• Location: Zurich
• Workload: 100%
• Start: February/March
• Duration: Open-ended (long term contract)

If you would like to hear more about this Senior FX / PM Tester role, please reach out:

Sava.Ocokoljic@nicollcurtin.com
+41 43 508 95 78