The client is a global technology company and we are seeking a proactive and detail-oriented Employee Services Generalist to join our team in Singapore to cover the Japanese Market.
THIS IS A 1 YEAR CONTRACT ROLE AND JAPANESE LANGUAGE PROFICIENCY IS MANDATORY DUE TO THE MARKET COVERAGE FOR THE ROLE.
This role plays a critical part in supporting HR operations and ensuring a smooth and positive experience for employees across the business. Ideal candidates will bring broad-based HR experience beyond just talent acquisition, total compensation, or payroll, with a passion for employee engagement and operations excellence.
Key Responsibilities:
- Manage complex and escalated HR inquiries and employee cases with professionalism and discretion.
- Drive knowledge management, compliance initiatives, and data accuracy across HR systems.
- Participate in strategic HR projects and support process improvements to enhance employee services.
- Collaborate cross-functionally with stakeholders across time zones and cultures.
- Analyze HR data to support reporting, decision-making, and continuous improvement.
What We’re Looking For:
- 4–5 years of experience in HR operations or generalist roles, with exposure to the full employee lifecycle.
- Strong working knowledge of systems like Workday and applicant tracking systems; comfortable navigating workflows and understanding downstream reporting impacts.
- Fluent in both Japanese and English (spoken and written).
- Excellent attention to detail, organizational, and prioritization skills.
- Strong interpersonal and communication skills; able to engage with a diverse group of stakeholders.
- Agile, adaptable, and able to thrive in a fast-paced, ever-changing environment.
- Self-starter with an entrepreneurial mindset and ability to work independently.
- Regional exposure or experience working in a multinational environment is a plus.
- Passionate about operational excellence and driving efficient workflows.